This is a nice place. I love there personal pies more then the large pie. But never the less it was still delicious. The chicken parm was excellent. Sause was good. Great consistency. Pasta i think was to soft but dish as a whole was amazing and absolutely filling. They have a great selection of. Beers on tap. Every time I went it has not been crazy busy. They are actually located right off a hotel which is nice for a family vacation and not going far for dinner or lunch. read more

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Oh man, I hate offering poor reviews of places that should be great. Old Chicago is one of my favorite go-to places in its genre. Old Chicago Dubuque is off my return list based only on one experience with my also go-to favorite Chicago 7 pub cut thin crust. So take this review as you will, it is based on first impressions. Service was great. Full respect for every wait staff we encountered. Friendly, helpful, and cordial. The 7 just wasn't anywhere close to what I am familiar with at other locations. Toppings were not evenly spread, two inch crusts on one side, topping to the edge on the other. Limited uneven cheese. Ingredients just didn't make it. Something not right. Careless might be my word of choice. There is an issue when the onions still had the dry skin on them. Just sayin. These folks need a corporate product QC visit. read more

I guess after 9pm you can't order 3/4 of the menu. Very misleading when you walk in and get handed menus when you can't even order from it????? We ordered our food, and turns out later on that the cook can't make it??? Very unprofessional and I'm never going back! (Like it matters to them lol) The server was really nice at least. W server. read more

The food was good. The service was God Awful. Our servers name was Austin. We were a table of 7. The server took our orders, did not offer to get drinks, and subsequently lost our order. He had to retake everyone order again and it still took 30 minutes to receive our food. Then we were unable to get our bill. Austin was sweating before we arrive and that intensified also When we get our bills they were incorrect. Had to get the manager to sort out who ate what and rerun everyone's tab. Then he told us just to leave, that the lunch was on the house as he was walking out the door. He came back as the manager figured out the bills. And tried to help. However, the experience was very troubling. We will not be returning. read more

Absolutely disgusting. Walk in, and what do I see? A man smoking in the kitchen. Not out back. Not on break. In the kitchen. Over the food. No gloves. No shame. Just standing there like it's completely normal. Where's the management? Where's the basic hygiene? This isn't a restaurant -- it's a joke. I wouldn't feed this to a dog. Shut it down. Embarrassing. read more

This OC is connected to the Best Western Plus Hotel. We decided to eat there because it was convenient. We had the wings with the buffalo sauce and ranch on the side. They were extra crispy and cooked perfectly. We also had the "Meats Me" OC thick pan pizza. The crust wasn't as crispy as I like but the overall pizza was good. Our service was amazing! Our server was so funny and attentive! He made our experience better than I could have imagined. Inside was actually not too loud, there are TVs everywhere but they were muted while we were there. There is plenty of parking and it's extremely convenient if you're staying in the Hotel. read more

Old Chicago Pizza + Taproom - Naked wings w/side of ranch and buffalo sauce - Pizza Near Me - Dubuque, Iowa

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Haley was the greatest server. She helped us and we were a 6 person table. We observed that there were 3 other servers who were doing nothing and were rude to Haley when she asked some questions about the bill. read more

Stopped in for a Chicago style pizza and it was the worse pizza I've had in years. I was really hoping for a good pizza and hate leaving bad reviews. It was that bad. read more

One star since I can't go lower. Arrived 2:00 got seated with menus by host in the bar. Waited 10+ minutes no server, no drink order. Certainly no food order taken. Noticed bartender and multiple servers (busy talking and watching the football game). Got the bartenders attention and mentioned we had been seated for over ten minutes and with "attitude" she says I'm not your server but will see if I can find you one. Btw only 4 tables busy.... There are plenty of other places in Dubuque, Old Chicago has now made my "never again" list. This is the second time I have had the identical experience there. Shame on me for giving them a second chance. Maybe this is why a sports bar had a nearly empty parking lot on an NFL Sunday... Just sayin.... read more

Our 50min trip to Dubuque was to look for a car. There are a lot of pizza joints in this town. Despite OCP being a chain, we really enjoyed this restaurant and the choices on the menu. The ambiance is a combination of rustic and sports bar....perfect. Our server was prompt and friendly. The food was all prepared and presented very well. No complaints. First off, I could've eaten those Sicilian Pepperoni Wraps all day!! They were so good. Spicy pepperoni with a bit of cheese and sauce wrapped in soft, chewy pizza dough. (Just typing this makes me want to run out and get some.) Under crunchy garlic bread & cheese was a big square of lasagna. A balanced combination of meat, pasta and sauce, and oh so tasty. We thoroughly enjoyed our OC Thick Pan Pizza. It had thick layers sauce, cheese, and meat bursting with flavor with just the right amount of spiciness on a tasty crunchy crust. It's baked in a deep dish pan, but it's not a stuffed pizza (like Giordano's). Still, it's a belly-filler. My only regret was that my stomach wasn't bigger to try their desserts. At least we had leftovers to enjoy the next day. We have to return to the car dealer, and you can bet I'm gonna stop into Old Chicago again. It's worth it. read more

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Waiter lost order dor whole table, not trained on screen order placement. Later brought wrong bill to everyone, then lost his temper and told all to leave without paying. Asked bartender for manager. She never addressed table after 3 more tries we got bill for what we had ordered. read more

This restaurant is located by the Beat Western in Dubuque Iowa. Their menu is filled with lots of delicious choices. Pizzas sandwiches salads and wings. I ordered the chicken avocado salad with sundried tomatoes in a lemon vinaigrette. Wow yummy. My sister ordered wings and was very satisfied. Their bartender makes the best dirty vodka martini I have ever drank. I am a fan read more

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Great food - service outstanding. Emma was our server and she was great!! Lots of TVs with sports!!

I have eaten here 4 times already. The staff has been extremely helpful, courteous and kind. I was tentative to go due to the fact of the reviews i have seen. However, I'm glad i gave it a shot the restaurant is clean and has a certain ambience about it. Plenty of televisions for watching whatever sport your interested in. Restrooms are clean. Service has been great my lunch visit is waited a little bit longer maybe 5-10 minutes for service but there was a considerable crowd there. Ive had 2 individual pizzas and a calzone. The food was excellent hot and tasty. I partook of some adult beverages made at the bar which was good. I must say wasn't impressed with the amaretto sour (they make there on sour) . They also have a-lot of beer choices. Or should I say a-lot of taps since it seemed they had more out of tap than in. Other then that it really was a nice place to go spend an hour as i was staying at the hotel next door. read more

Not that great. We asked for beers and no less than eight beers were out of stock. It got to be a joke. The food was okay and the service was okay. I suggest that they get their liquor ordering under control. read more

They have the best deal going on right now! 3 items for $10.99. Choose a salad, a main course and a dessert. Main courses include burger, calzone, pizza or spaghetti with Italian sausage. The portions were full size! We will head back soon! read more

I got a southwestern chicken salad It was muy bueno. The service served me and my whole family, 16 people. That's a lot of people but the restaurant made it work read more

Food is fantastic, wait staff super friendly and accommodating and the service is quick and efficient! Been here 2x in past 2 weeks and both times VERY impressed! read more

If I could give this place 0 stars I would. One star is too high. Worst service I have ever had at a bar. Sat there for 5 minutes while a bar tender was talking to someone, the fact that I was there was oblivious to him even though I was only a few chairs away. I ordered chicken tenders...pretty simple but they were burnt. For my second beer, I waited even longer than my first before anyone said a word to me. Long story short...stay away because the service and food both suck. read more

Old Chicago Pizza + Taproom - Pizza Near Me - Dubuque, Iowa

Chicken fried chicken with brown gravy?? "Oh well we were out of country gravy" Asshole read more

Thought I'd try the rustic chicken a new item. The picture on the menu looked and sounded great. What came was dry and unflavorful. The chef totally Forgot the balsamic drizzle. They did provide me some in a cup later. The tiny flattened chicken breasts spent about twice the amount of time either on the grill or microwave , not sure which but tough and dry. Service was slow but our waitress was running all over the place while other servers were standing around. We had a party of 9 and they tried to put us on6 top. Took nearly 10 minutes to decide to put some square tables together. The food for the kids came out nearly 5 minutes after everyone else. read more

Old Chicago Pizza + Taproom - Rustic chicken - Pizza Near Me - Dubuque, Iowa

Although service was slower than what I expect for a weekday lunch, we enjoyed our meal here. Italian Nachos are great with the unique pasta chips. Our group enjoyed personal pizzas, a calzone and a French Dip sandwich - all perfectly good enough. read more

Went there yesterday May 11th to of course get some Chi-Style pizza. Here's the breakdown of what I deemed as crucial points in terms of wait, service, and food. Please keep in mind that I currently reside on the suburbs of Chicago, I attended University in Dubuque (2017), this impacts how I rate my review on Old Chicago in Dubuque. TL;DR at the bottom. The wait was non-existent, we went at a good time to where they we were not busy. Awesome. The service was good, our waitress was attentive, sometimes a tad bit too much. I understand that it wasn't busy and there was more time to come check up on the customers, but this one was a little too much checking up. But no big deal, best to have that then the abounded waitress.* *The only downside of this service itself was that the waiting staff were visibly seen as lounging around on there phones. To me, it doesn't paint a good picture seeing on-the-clock staff nonchalantly on their phones. Though I understand it's slow and not much to do, there should be some sort of moral or direction from managers on having them go somewhere else for a bit of rest or something not as visible.* Now for the food, we only got the Deep Dish, Double Deckoroni™, that's a good $25 right there. To put it simple, the pizza was not made to order, it was cold and lackluster. It was no where near a Chicago Deep Dish, did it ever claim to be, is the question. I made the assumption as "yes", when you have the words "Chicago" and "pizza" us Illinoians think of one thing, "Chicago Style Pizza". I'm not one to be rude or what have you when my food isn't as it should be, being rude for your food nonsensical. This pizza did not seem fresh/on demand at all. I had asked the waitress how long it normally takes and she says 30-40 minutes. Cool no biggie, but as soon as she left another server came with our pizza. It didn't even take the 15 minutes, under normal circumstances this would seem as fast service, but this was just...off, for lack of better words. Overall, I won't be coming to this place again. I can see where this place is better off with their beer selections and possibly other food options. However, this wasn't the place for me. TL;DR: Service was good, Pizza was not. read more

Old Chicago Pizza + Taproom - Double Deckoroni ™ - Pizza Near Me - Dubuque, Iowa

Great atmosphere and great food! The service was exceptional. Shout out to Tina! Shes holding her own in the bar area! read more

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We ate at DBQ Old Chicago on two nights the weekend of a college sports tournament in Dubuque. On both nights we ended-up in larger groupings of adults with very short notice to the manager and staff. Both nights were absolutely AWESOME! There were probably 50-60 people who arrived within an hour of each other and the staff/bartenders were PHENOMINAL and accommodating. The Classic Pizza with medium pan crust was soooo good. Perfect amounts of toppings and crispiness in the crust. Salads were great. And the staff were so flexible and efficient in balancing the merging of tables (turning a 4-top into 12-top), separation of checks without any fuss, and quick/timely refresh on the adult beverages. We could not have asked for a better venue for our boys and parents. I wish we had an Old Chicago (with Midwest kindness) in our hometown. Thank YOU OC Dubuque! read more

Visited with large party 50+ last minute after winning NCAA championship. The management called in servers last minute to accommodate our party. We ate, drank and were merry!! Food and drinks were good, the staff were amazing to take care of all of us on such short notice!! Sadie was excellent!! read more

This place is garbage, service is brutal, food is slow and brutal, didn't know food of this low quality could take that long. No apologies and didn't care, classless on all levels read more

Not busy - very slow. Food cold - we received our food and almost done when the rest of our party received theirs. Service was horrible too. I do not recommend! read more

I was so grateful to the mafia for bring this taste of Chicago to Dubuque. I am indebted to you l. I thank you. My mother thanks you bless her heart. And my father thanks you. Traditional chain with great pizza calzone and noodles of all shapes and sizes. Forgetaboitit. Stop in. Great food. Plenty of SEATING. Clean. Lots of television. Bar too. What's gonna make you happy is gonna make your life a good one. Eat know foe tomorrow you may sigh. read more

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Ordered the "Meat Me" deep dish. Very little meat. Thin pizza that didn't have much meat or cheese. Covered in what looked like canned tomatoes. Asked for the garnish to be served on the side. They forgot this. When we remind them they brought out a plate of olives. Had to track down the waitress to check that we had the correct pizza delivered. Wait times long. Service slow. read more

Old Chicago Pizza + Taproom - Pizza Near Me - Dubuque, Iowa

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Came here today, three of us. As the hostess was walking up to us she was fixing her shirt and looked disorganized. We were sat and waited over 20 mins for service.. no one ever came. There were two guys that were already say that were never served either. A waiter and the bartender were swearing at eachother over the October special on alcohol and someone that looked like the manager was standing around. All of the wait staff was standing by the cash registers talking amongst themselves. We walked out and will not return. read more

What a circus. After half of our meals were delivered to our table we were told 2 cooks walked out. Then the waitress came to the table saying she was going out for a smoke, came back 5 min later reeking of weed. Of the 4 meals yet to be delivered one never showed, simple Mac n cheese for one of the kids. (But many excuses while all other diners received their food way after we ordered) Always liked this location as it's attached to the Best Western and we count on it as a crowd pleaser when we're in town. Definitely NOT eating there again. read more

so this was my first time at old Chicago and I really had I hopes for it and was looking for to dining in. our waitress was very nice but the food was complete garbage. I got the Philly cheesesteak and I didn't know I ordered the plate on the bottom full of jalapeño juice. never attending again read more

Always out of tons of different beer. Service is really poor. It's a bummer because I really like the place. It's a cool bar and the food is decent. I just hate sitting at the bar waiting for the bartender to pay attention. read more

Ordered 2 orders of fries to go online was supposed to be ready in 10 minutes. When I got there they told me it be 20 more minutes. Irritated but understood things happen. Came back 25 minutes later for pick up order and was told yet again. It be another 20 minutes. Told them to cancel the order. 2 orders of fries aren't worth and hour and 3 trips. Disappointing read more

Terrible service, terrible food, terrible management. On top of all that they don't clean their bathrooms during service, got sick from their food and someone threw up in the bathrooms which wasn't cleaned up until the next morning. read more

They should have kept Champs. It on got worse. Food ok service suck's. Go anywhere else.

Walked in to get a lunch with a small group (party of 3) during an event at the attached hotel. Two people hovered over the host station took 5 minutes to even acknowledge that I was there, and another 5 to tell me it would be a 20 minute wait (even though half of the tables in the place were empty). After waiting 25 minutes, I finally left for an enjoyable lunch at the Copper Kettle. I can understand waiting when a business is full, but I don't understand a long wait and poor (read non-existant) communication when tables are empty and service staff are standing around doing nothing. Clearly a poorly managed establishment. read more

I'd been here a year ago and it didn't go well, but I thought I'd try Old Chicago again. The food was great and our waitress Marcie was excellent. Old Chicago is highly recommended again. read more

Old Chicago Pizza + Taproom - Pizza Near Me - Dubuque, Iowa

This will be an interesting review! The service is very good, friendly, attentive and efficient. All the food the six of was served was good, 3.5 stars. So why a 2 star rating??? There are few if any healthy choices other than a number of very good salads. Sweet potato fries was a reasonable side choice, but the quantity served was a gross overstatement. So, my bottom line is it is not a healthy place to eat! read more