2 guys came out and told me they need to rebuild my whole toilet when it was just a simple…read moreadjustment. There company wanted 375.00 to rebuild the toilet when it was just a simple adjustment.

First of all, I am not from Greensboro, NC. I live in Northern Westchester and used Roto Router…read morerecently which turned into a horror show as far as expense. I had them clear a clog due to my sewer drain backing up which was disgusting so in a pinch I decided to use them. They came out and did perform the service and charged me $900 which I found out was about twice the cost compared to other services in the area. They then offered me a FREE video inspection of my sewer line which was done the next day that took about 15 minutes to do. At that point I was told that my pipe outside may be askew which could have caused the backup. The tech who performed this was very unprofessional and quick to let me know the minimal amount of details needed and was very quick to pack up his camera before I had a chance to take video or pictures of the results myself since I was called away momentarily. When I asked for me to do that I was told that I should have done it earlier. He then came back to tell me for them to fix the problem it would cost $9,000 - YES $9,000! I told him I wanted a copy of his inspection at which point he said he would submit it to his office and I could get one once that's done. I called to get it a day later and their office told me that the tech will call me back which he did and said that he was going to the office to submit it and that if i want a copy of it - IT WOULD COST AN ADDITIONAL $750 - YES $750 for me to obtain the video taken of MY PIPES in MY HOUSE !!!!! It is mind numbing that ROTO ROUTER has the audacity to charge those type of prices. I spoke to his boss later that day who told me he could nothing about it and that I was supposed to be told about the charges by the tech when he performed the service which he NEVER DID!! Then it became a "he said, she said" situation which I knew I would lose. His boss promised me he would at least call me back with the details of the inspection and never did after me calling him back at least 5 to 6 times and texting him as well. So much for being professional. STAY AWAY AT ALL COSTS and check out local options for these types of services - you will not be sorry.

We had a leak in our business.Cassidy came out right away and fixed what turned out to be many…read moreleaks in our first floor and basement. They were cordial,respected our property and fixed all issues ..Didn't gouge us on the weekend work.Would highly recommend! Martin Hogan Ulster County NY.

I called this company to get information regarding their policies and to schedule some work. After…read moreconfirming that they service my area, the person answering the phone was unable to answer my questions but assured me that the owner would return my call to move this job forward. Now, I'm a landlord and deal with tradesman and contractors frequently. I always ask for an hourly rate for labor, because if they tell you that "we quote you a job price and we charge a diagnostic fee" you have no idea how long that job will take, and it almost always benefits the contractor greatly, and you pay them whether you hire them or not. Instead of $120 per hour, it ends up being twice that much. To make a long story short, they never returned my call to answer my questions, so I hired a company that did return my calls. It was nothing more than a big waste of time for me, which,apparently, they couldn't care less.

I have been a customer for over 40 yrs, the work they do is excellent!!…read moreFriendly and explains everything they are doing! Would highly recommend to friends. Also, Marie is amazing and gets back to you very quickly and is very knowledgeable of the business and takes the extra step. Sue C.

Had emergency leak. Adams showed up within a half hour. Did great work. I would recommend to…read morefriends.

I wrote an honest heartfelt review of this company and they had it removed, so I am posting another…read moreshort one again. We had a terrible experience with Tony Molino and his company. Between the nightmare of him stretching the job out unnecessarily to constantly canceling at the last minute to the shoddy workmanship, our honest advice is to look elsewhere. Let's see if they remove this review, as well.

Mario Molino Plumbing is, by far, the BEST plumbing service there is…read more Mario is a Master Plumber and an A plus human being. He is not only a meticulous craftsman in his art, he genuinely cares about his clients. He arrives on time (answers his own phone)! and follows up after job completion, sometimes more than once. His work is impeccable, prices are reasonable and he is reliable and trustworthy. Do yourself and your home or business a favor, call Mario for all your plumbing needs. He is the very best. He is extremely pleasant to work with and makes you feel like family.

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

Very unsatisfactory company. They charged the owners a huge…read moreamount of money to fi our water system that had salt in it. After the work was done, there was MORE salt, not less. We reported this, but when they were on their way to fix it, they asked for more money from owner, rather than fixing their mistake. Still here with very salty water and nothing solved.

Joe is amazing! I was in a pickle with my septic system. My pump was not fully working on…read moreThanksgiving day and I gave him a call that night. Literally the next day, Joe came out to asses the situation, and within 24 hours from the assessment, his crew came out and fixed the issue. He also identified some other issues on my septic field, going to use Joe for that as well. Amazing service and great pricing! Reliable and personable.

Unfortunately a zero rating is not an option. I made an appointment to have a discharge pipe…read morescoped, confirmed the appointment four days in advance. USA Drain never showed up, never returned multiple phone calls that day. I never heard from them again and would never think of using them. Awful to be treated like that.

Jeff was kind enough to come and give me his opinion on a situation with my hot water heater while…read moreI was waiting for my oil company to arrive. Subsequently I scheduled him to come to my home to address 3 minor plumbing issues. Jeff is prompt, friendly, very knowledgeable, and addressed these issues quickly and efficiently. He was able to advise me as to the right course of action for one of them and showed me a few tricks for one of the others. I live in an old home with no shortage of plumbing issues from time to time. Jeff had become my "go-to" person. I highly recommend him. You will not be disappointed.

Had a issue with a shut off water valve.. called Jeff.. he was at my house in 35 mins and had the…read moreproblem fixed and water back on in the house... true professional

Jason came to our house yesterday and installed 2 toilets and a kitchen faucet. His work was high…read morequality, reasonably priced, and tailored to our needs. He spent many hours, worked very hard, and assured us he would be back if anything needed adjusting. Good service contractors are not always easy to find, so look no further. Call Jason!

We have been using Jason at Non-Stop plumbing for years. He is one of the most professional,…read moreattentive, qualified and friendly contractors we have had the pleasure of working with. My regular calls are returned within the hour - my emergency calls have been returned within minutes. He has done everything from installing hot water heaters, new well tanks, fixing leaks, installing faucets and other water pipes. Just a wonderful experience - every time.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.