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    Old Master Products

    3.4 (45 reviews)
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    Updated 1 month ago

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    a close up of a wood table
    Sheryl G.

    We were sent to Old Master by our contractor, neither of which I'd use again. We purchased Acacia flooring because we were told it's the hardest wood and would be best with our dogs. The floor was scratched up within the first week. I'd be okay with scratches, but they were white on dark wood. It was as if the finish was too thin. Then a month after we installed the flooring, the finish started to blister. Someone from Old Master came out and "tested" our floors with his moisture meter. We were told the finish blistered because of moisture on our slab. BTW, the moisture meter went off when the rep placed it on my perfectly dry dining room table. Needless to say, they wouldn't honor the 25-year warranty. I had a couple of planks sitting out on the edge of a planter for over a year. The finish was fine on those planks. We just wanted the damaged planks replaced but couldn't get anywhere with either Old Master or our contractor. The products sold here is substandard. I don't recommend purchasing from them. Go elsewhere where a flooring contractor knows what they're doing.

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    9 years ago

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    Customer Support O.

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    9 years ago

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    9 years ago

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    11 years ago

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    Review Highlights - Old Master Products

    Their Two Green adhesive is great as well.

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    Sequoia Flooring

    Sequoia Flooring

    (526 reviews)

    Van Nuys

    Sequoia flooring was amazing to work with! Especially project lead Eder and his team. I recently…read morebought a condo and wanted to remove the existing carpet and change the dark floors to something lighter, but I was a bit nervous because I have no remodeling experience... Eder answered all my questions met with me multiple times to show different samples and give valuable advice on the flooring types. I never felt pressured to rush my decisions and all the contract/insurance/ license info and pricing was clear and not shady (which is more important to me over a cheap price) Ultimately the team finished my new floors even earlier than expected! I'm super happy with the result and my unit looks much larger, modern, and brighter.

    We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

    Better Surfaces & Services - Before: Close-up of floor under dining table.

    Better Surfaces & Services

    (28 reviews)

    Van Nuys

    Better Surfaces and Services are top notch! Wilmer and his flooring crew did an excellent job on…read moremy house floor. I had 1,500 sf of hardwood flooring that needed to be resurfaced. BSS worked on the entire flooring in a professional and expedient manner. The job was done as they said, and I am very happy with the results. I recommend Better Surfaces and Services for all your flooring needs. I will use them for any future jobs I may have. Thank you Better Surfaces and Services!!

    Our wood floors were last refinished 18 years ago, when we first moved into our 1958 house. While…read moremany areas had only minor wear, the area under the dining table had suffered a lot of damage, with bare wood exposed in several places. We were looking for someone to do a general buff and finish on all the hardwood, but also with a specific focus on fixing the dining area. Of the five businesses I contacted, four said they would not do a partial sand/stain, but would only redo all of the flooring, sanding and restaining everything, which would have been far more than we were planning on spending for this project. Wilmer of Better Surfaces and Services was the only one willing to work with us on what we wanted. He was very upfront about the potential issue with a visual difference between the restained dining area and the existing stained flooring, but also discussed how he would do his best to mix the new stain so that it matched as close as possible, and work on the transition area to minimize any difference. I hope the pictures show what an amazing job Wilmer and his team did. The pictures were taken at different times of day, but they are all of the dining area, which needed the most work. In fact, one of my relatives was thoroughly confused upon seeing the final result: she knew we had planned on just refinishing, but upon seeing the floor, thought they must have instead replaced the dining area with all new hardwood! In addition to the great work, Wilmer was very good about addressing all of our concerns and keeping us up to date on the work, as we had to be out of town during all of it. His employees were very conscientious about locking up our house when they were done each day (my friend let them in every morning). I still can't quite get over how beautiful and new our hardwood looks! Thanks for everything, Wilmer!

    The Floor Center - The beautiful carpet runner we just had installed by The Floor Center in Burbank, Ca.

    The Floor Center

    (150 reviews)

    We had a wonderful experience with The Floor Center. We had a long scar in the floor of our 1940s…read morehome that had been poorly patched when someone had removed a wall long ago. Robert's team led by Carlos laced the wood back together (they had to take up a larger part of the floor because the boards didn't line up perfectly on either side of the old repair) and were able to reuse many of our existing boards to do it, you can see the new wood over by the wall in the collage. They sanded the floors down and prepared three stain samples (bottom left photo of the collage) based on colors we picked from a fan book they loaned us. The bottom right photo is the finished product and we couldn't be happier with how the floors turned out! They took great care of our home, using plastic to cover the openings to the kitchen and all vents so the dust didn't end up anywhere it shouldn't, and cleaned up the remaining dust when they finished. The stain is Nutmeg from Duraseal on red oak hardwood, with a Satin finish polyurethane sealant.

    We are super happy with our new carpet and the process has been a pleasure. Robert was super easy…read moreto work with - we didn't have any idea what we were doing. But with the very little info provided, Robert recommended the carpet that we actually ended up going with after quite a bit of research . The installation team, Benny and John, are super awesome! they were so easy to work with and they finished five bedrooms in less than two days! We couldn't be happier with their pace and the quality of the work!!! Also the total price was GREAT value!!! we highly recommend The Floor Center and its fantastic team! It is lovely seeing such a great business thriving in our neighborhood!

    Old Master Products - flooring - Updated June 2026

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