This is where I have been taking Lily for "pedicures." When I called recently (May, 2025) to book a spa appointment for her summer grooming, I was told that Old Mill Grooming is booked and to call back in January, 2026. So I guess there is no room for us at Old Mill "Inn." read more

Back before my husband was my husband, his (now our) dog Ellie always had a difficult time getting her nails trimmed. She get's incredibly anxious, and it's the only time you'll see an ounce of spice from this girl. He worked hard to find a place that would not only put up with her quirks, but would work to put her at ease. He found it in Old Mill Pet Grooming. He lived in two separate apartments before we moved in together - from Waldo to Lenexa - but he would travel up to 25 minutes each way because it was worth it. When we got married and moved in together two years ago - we continued going there (adding my dog Archie to the mix). The same service. The same smiles. The same kindness. Unfortunately, we're moving (hopefully the last time for a while!), and we'll just be too far away to continue to make the trips. When we realized this, we were both legitimately sad. In fact, today was our last trip there, and I wrote a thank you note. When you find people that love your fur babies the way you do - you know you've found special people. All that is to say - I strongly recommend these folks! read more

Staff is so friendly. My dog always looks and smells great when she leaves. Great prices. Glad this place is so close to my house.

I was visiting from out of town and needed a nail trim for my dog who traveled with me. I was able to get her in the same day I called and they were very careful with covid safety concerns. The woman who came to get her from the car was sweet and talked to my pup and kept her calm. read more

This place is amazing! The lady who runs it (I should definitely know her name) really does a good job of working with the dogs and making them comfortable. I've had my dog for a year and a half and it took me a while to find this groomer, but I couldn't be happier to call her my groomer. She knows my dog's personality and troubles she's had with grooming in the past, and all the interactions I've seen between her and the dogs are very positive. Example: Yesterday my dog got into a ton of burrs. I thought I could work them out. After I got home from work at noon, I sat down to work them out and realized it would take me hours. I called them and they pulled up my dog's index card (which they use to keep records) and told me to bring her right in, last minute. In the afternoon. On a Friday. Incredible. Also, my dog had trouble one time with her ears being cut too short and the tips of her ears started bleeding frequently. The groomer had me come back whenever I wanted to clean her ears, and had a good memory about my dog's ear troubles on all future visits. Oh yeah, and the price is definitely right. The first time I went here, I had to do a double take when they told me the total cost. Definitely worth it. Side note: I am not a picky person when it comes to grooming. My philosophy is that the groomer knows best, and my dog is a tomboy who likes to get dirty despite being a pretty breed. I would much rather her be easy to care for and comfortable than try to upkeep a pretty hair cut. read more

Old Mill Grooming - I requested that my dog be shaved so that she would be more comfortable and able to get dirty at will without getting mats. - Pet Groomers Near Me - Kansas City, Missouri

So happy I finally found a place I can trust and my dog loved! After spending an arm & a leg at multiple places around the KC areas, this happens to be the most reasonable, although they only take cash or check- it's worth it. It's so nice to hear how much your dog was loved and appreciated when I picked her up! Definitely will be going back! Thanks ladies!!! read more

Old Mill Grooming - Pet Groomers Near Me - Kansas City, Missouri

They do NOT accept credit cards here. Staff was friendly, but my usually friendly dog did not seem happy to be there. We probably won't go back. read more

Ruby gets a great cut etc here. Natalie is so loving to the dogs here and they aren't crated while waiting to be groomed. They are free to play with each other in the large grooming area, as long as they're well-behaved toward the other dogs there. These new owners are wonderful and LOVE dogs and it SHOWS. Highly recommend. read more

Used this groomer for almost 20 years. They have changed owners and management over the years but the quality of grooming is so good and they love your pet. Wish they had hours open on Saturday though. read more

Took my dog in for a nail trim and cut. People there are rude and apparently they don't clean their nail cutters, He have to go to the vet to get an infection cleaned up from dirty nail trimmers. Pet owners beware. read more

Will never take my pup there again although my pup got a nice haircut. Horrible experience yesterday. Have been going to this facility for quite a while and have always been pleased until yesterday. Pup came home extremely sick. We actually thought he would not make it through the night. We checked on him all through the night. 24 hours later we'd give him a 5 on a scale of 1(low) -10(high). When we took him there for grooming he was his normal high energy self. We are hurt and disappointed. read more

I have come here for 5 years and have always been pleased. I have two Shih tzu's, so usually get the full service (hair cut, shampoo, conditioner, ears, teeth, nails cut). Both of my dogs are rescues, so they are quite timid. This is the only place that they acted comfortably. By and large I have always been pleased with the service, the results, and the cleanliness of this place. The only thing I would add to the experience is that she spray the pups with that scented spray :-) otherwise - it's great! read more

Made an appointment on a friends recommendation, was told at the time that the dog would be done by 1pm. I brought her in around 8 am that day and called when I hadn't heard anything by 12:30, only to be told that she wouldn't be done until after 1:10 because the groomer wasn't told she needed to be done by a certain time - which I would have done if I hadn't been told that the dog would by finished by one. I didn't make an ordeal out of the situation, understanding that it was a communication issue, paid & tipped and left with the dog. After getting home, she was acting upset and obsessing over her feet when I realized she was bleeding and discovered that 3 of her nails had been trimmed considerably too short and bleeding, several others cut jagged or splintered. In 5 years, visiting 10+ groomers over 3 different states this is the first time anyone has cut her nails short enough to bleed. I called and spoke to the person in charge who told me that it if her nails were too long the quick would grow out longer and it must have been due to that, however I had trimmed my dogs nails the week before. She also informed me that the nails may have been affected by my dog running in the snow, which if they were too short may have caused them to bleed. This does not make any sense as cold will help to STOP bleeding, constricting the blood. The woman on the phone did not seem seem bothered what so ever, was unapologetic, offered no sympathy or refund and instead gave me multiple excuses. When I told her that I would never use her services again she responded with a curt,"Sorry." I have never experienced such poor pet and customer care before and was so upset for my dog! For a couple of days her nails would start to bleed while she was playing and it was very scary. As a dog owner I am aware that the quick will grow with the nails, however I also know that if the nails are too long you are only supposed to trim in small increments. The nails were NOT too long to begin with, however even if they were as a professional she should have known that she was cutting them too short and THREE bleeding nails is completely ridiculous. Both her manner and her treatment of my dog were unprofessional. I would hate for anyone else to have to experience this with their animal babies! read more

Old Mill Grooming - Two of the nails cut too short - Pet Groomers Near Me - Kansas City, Missouri

such a great place to take your pet. our dog Angel was older and a bit of a drama queen. we appreciated the beautiful job they did grooming her and getting her back to us without all the nervousness she had at other groomers. we recently had to put our dog to sleep but would use Old Mill Grooming with any dog we would have in the future. read more