my dog was having some stomach issues and stazia gave me great advice on a new food (which my dog…read moreloved) and some supplements that helped his skin clear up!! everyone was helpful and my dog loved all the praise and treats he got!

Changing my review to three stars as the east side location gave great customer service compared to…read morethe west side. West side wouldn't accept my return because it wasn't " re-sellable". If only both locations were on the same page I wouldn't have to drive all the way to the East side to return. Took it to the East side and they took it right away! Thanks y'all!

Shayna at Pet Supplies Plus grooming handled our prior golden retriever "Emma bean". Bean died of…read morea very aggressive cancer at 4.5 yrs old and I want everyone to know that Shayna is not only a phenomenal groomer..... but she has a heart of gold, as well! You see, Bean and her really had a special relationship. For a dog that always hated going in to get a grooming, I noticed the first day we met Shayna Bean had found not only her new groomer but also a buddy. In today's world, where "customer service" as we use to know it seems long gone.....that is NOT the case with these gals (Kayla & Shayna). Not to mention that whenever we go in to pick up dogfood or treats/toys, etc their entire staff is super helpful and friendly! We now have a new addition to our family... "Tilly" our new English Cream golden retriever. I'm super grateful that there are still such great folks out there that we can drop our sweet girl off to without any worries and know she is safe and loved even when she is away from home. THANK YOU ALL, but especially Shayna, so much for making our doggo's experience getting bathed and groomed so wonderful!

Nice guy, groomed Maggy beautifully and obviously loves dogs and they respond to him…read more Checked ears, teeth and trimmed nails. We will return for regular groomi

Very unpleased with the accommodations... JACE the store MANAGER told me she was unable to honor my…read morecertification... Adopted a kitten from the human society 2 weeks ago, they gave me a flyer for a free bag of cat food. On the flyer stated "proof of adoption required" I was able to provide proof of adoption digital proof (email) including bank statements. Jace then told me she was UNABLE to honor because she needed PHYSICAL proof. I then expressed you should have the flyers state PHYSICAL proof... And proceeded to ask if she could still honor it since the flyer doesn't state physical.. she replied with "we are working on it..." Very unpleasant experience was hoping I could have found a good pet store..

This pet store was my favorite for a long time. I loved supporting them…read more But I had a negative experience that has just made it so I can't support them any longer. The food I typically buy from them had a 37% price hike in one week's time. There was no warning or communication to their regular customers. I budget for my dog food so I was surprised and upset. I do admit I was angry, but I was angry at the price not the person. And instead of being understanding, the woman at the counter got snarky, and reactive with me and said they 'couldn't help brand mark ups'. It made me feel like they were saying we don't care that you are too poor for our food.. take a hike. So I did. Really unacceptable price gouging and customer service. I am sorry to say I won't return there again.

On trips, I always have to bring something home for the family and that especially includes the…read morepup! A friend of mine met up with me with a bag of goodies from here so he took me back to do the same. Bendy Dog is a nice little pet shop in downtown Bend, on a street with other fun little shops and restaurants. They're mostly open during the day and sell toys, harnesses/leashes, food, and treats. Prices I felt were high but reasonable for a small shop and good quality items. I was recommended a bag of bison liver treats and thought the pup would enjoy them. I had no idea they would make him go nuts whenever I open the bag! I like that it was a local company from Colorado and they were fresh. If you're looking for a fun pet shop in Bend, this is a great spot.

This place is very tiny but the staff is amazing and they sell great brands!…read more We stopped in while we were in town after a backpacking trip. I saw some reviews said they don't sell small dog items but there were plenty of coat options for my 11lb dog. Will be back if we're in the area again.

Michaela at pecco today and every other time i've been has corrected me when I say thank you,…read morema'am, very rudely and tells me there and they them.I do not recommend this place because the cashiers are condescending.

We needed a collar and tag for our dog. Her's got left behind while we were traveling. Karen…read morehelped us find what we needed, engraving the new tag, and putting them together (getting the tag out of the case was a production). Super friendly and very helpful. Thank you Karen!

Combination store and educational system Spotlessly clean,…read moreincredible staff, and a wide range of reptiles. Highly recommended

My 4 years old daughter is so fantasized with snakes! She loves holding them when she get the…read morechance. We are seriously saving money to get her a python!

Excellent, reliable, friendly gals! My pup looks forward to her pack hike each week. We like the…read morepack likes as it has taught our pup to be social with other humans and pups. Lauren is flexible with scheduling changes and needs. If you're even thinking of signing up your pup for pet adventures, do it. You ll be so happy you did.

I can't say enough amazing things about this company! Their…read morecommunication and willingness to work with someone is top notch! I feel so relieved to have found someone to walk my dog for hours while I work! I come home he's a happy guy and tired and it makes me feel less guilty about working and leaving him home all the time! Truly amazing company!!

This is my favorite aquarium shop in Bend. Not only do they have plenty of beautiful healthy fish…read morebut they are also knowledgeable about them. They also have a good selection of live plants. I only go for my freshwater tank, but they also have a great saltwater selection.

Great service in-store I have been on a call list twice now no return calls , went in store and…read morethey had the fish I was looking for . I appreciate the fact they even have a call back list but dammit call me . With that said, best in town .