I came here looking for some new T-shirts. It's a very large store that's incredibly well laid out. Everything is neatly organized and displayed. The staff are all wearing masks and it was easy to stay far away from other people. They have a wide range of different colors and size choices of the things that I looked at. This is a fairly large outside shopping center, and it was busy. Update 64 2021 read more

I suppose it's not a fair review being 3 days before Christmas but what a cluster this place is. Clothes everywhere and grumbling sales clerks. I did find a couple things and the male lead guy at the register was very polite and accommodating. I'll shop here again but not during the last days of the Christmas rush! read more

Old Navy - Men's Clothing Near Me - Amherst, New York

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This was my first time in Old Navy since March 2020. The store is neat and clean and was not crowded. I came here because I saw some items online that I was interested in purchasing but wanted to see it in person. I ended up buying a few items however prices online are different from what's in the store. read more

Old Navy - Men's Clothing Near Me - Amherst, New York

Yeah, I know, our Canadian dollar sucks right now, but an occasional trip across the border always includes a stop at Old Navy. Even with the US exchange, the prices are so much better. Strange huh? I sign up for their email alerts, so I can use the discounts towards my full purchase. Their t-shirts can get a bit faded and full of pills after many washings, but I'm a casual guy and go through t-shirts like there's no tomorrow. I have many of their cargo shorts and pants, and like their simple styles. read more

Old Navy - Men's Clothing Near Me - Amherst, New York

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I got here on a Sunday 15 mins before the store opened.. I thought the stores were reorganized before everyone left for the night...??? This store was a complete MESS!! read more

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I haven't been inside an Old Navy in many many years. I have to say, I was very pleased. Everything was well organized, clean, and Associates were constantly holding and keeping things looking good. But my most significant 5-star review has to do with the associate who helped me, Danielle E. She was SO INCREDIBLY helpful!!! As I said, I haven't shopped in Old Navy in a long time and I'm completely unfamiliar with their different jeans styles. She was super informative and very descriptive and explained the difference between each type of Jean, helped narrow down my choices, and was crawling on hands and knees to find my sizes on the bottom racks. I couldn't believe it. I don't think I've ever received this much genuine helpfulness from the associate at any other store I've ever stepped foot in. When I got in line to check out there was a good 20 people waiting. But kudos to Old Navy, because they had Associates open up every single possible register to move that line as fast as possible read more

Old Navy - Huge line, but every register opened up to move it as fast as possible - Men's Clothing Near Me - Amherst, New York

Customer service is horrible!!! I had an online return which was processed by one of the nice sales associates on the floor. After completed, I realized that she refunded me the wrong amount for one of the items I returned and still owed me $15. I went back to the counter to have this resolved, but no one behind the counter knew what to do. After asking three other workers how to reprocess the return to credit me, a manager was called. This woman lacked all professional communication skills and should take customer service tips from her reports! She basically told me there was nothing to be done and to call the customer service line online for assistance. Laziness! read more

Looking for accessible parking space in front of old navy. But NO old navy took the handicap space and paint over them saying OLD NAVY ONLY. I believe this is against the law. I will not shop now. read more

I don't normally shop at Old Navy because their sweaters are itchy. I bought a pair of skinny jeans here on the recommendation of a friend since I was not about to spend $100s on a pair of jeans that are purposely designed to make my ass look big(ger). Anyways, they have super cute christmas wrapping and gift bags. I loaded up for next year's wrappaganza. read more

The quality of Old Navy clothing in general is not FANTASTIC but it's trendy and cute and with coupons and other discounts is affordable enough to be rotated out of the closet and to Goodwill every year or 2. They carry XXL, 18s and 20s which makes me happy and gives me more inexpensive clothing options to choose from. YAY! If you sign up for their email alerts, you get coupons frequently. And if you have a charge here and frequent often enough, you can earn major rewards by spending here and at other places (as long as you pay off the balance before the next billing cycle, you aren't charged interest- yay!) and get major coupons. I just got a $40 rewards coupon and I was VERY happy to use it. An employee even commented that I must be a very smart shopper when I presented a stack of coupons that got me a $70 bag of clothing for FREE recently!!! Big fan of this store and GAP brands in general. read more

Old navy is my favorite store ever in the whole world. This old navy specifically has amazing deals that you can't beat and an excellent helpful staff. I do all of my clothes shopping here literally. It's never super messy. The clothes are typically very well organized which I appreciate a lot!! read more

The manager is super unprofessional. My roommates and I shop there once every two weeks or so but we refuse to go back. I had two cash back coupons and decided to split my order in two and continue shopping so I could use both but she took both of them during my first purchase and when I went to make my second purchase she insisted that she gave it back to me. So I ended up not even buying the clothes. She didn't even acknowledge me and walked away. We're never going back again. read more

Staff here is always friendly and helpful. It's also less messy than some of the locations I've been to, but can still be a bit disorganized at times. read more

The sales associates at this Old Navy have consistently been some of the nicest people I have been around. Always in a good mood, engaging in friendly banter and very accommodating when it comes down to returns and exchanges. The parking lot is fine, there are plenty of spots reserved for Old Navy shoppers only. A few reasons why I am only giving this store four stars instead of five; the first being that their clearance section is wildly unorganized, as it is in most Old Navy if not all Old Navy stores I've been in, so I can't fault them too much for this. Everything in the clearance area is in such disarray it makes it difficult to sort through the items you may be interested in. The second reason is that some of their clothes aren't made of the highest quality. I have had a few experiences recently where shirts have ripped after one wash. That shouldn't happen. Your best bet is to wait for items to go on sale, otherwise they can be pricey, again, considering the quality. Old Navy is always my go to place to get Sports t-shirts. They have a nice selection for both men and women and oftentimes it's hard to find NFL or MLB shirts for us gals. I would advise against their shoes, just because of their sturdiness. I would recommend getting an Old Navy card if you're going to shop here regularly. I just signed up for one and the perks are great. You get 10% off your purchase for the first 60 days you are a cardholder. Not sure what the discount is after the 60 days, but you are consistently accumulating points after every purchase which eventually allows you to earn a credit. The card can be used at GAP and Banana Republic too. After thinking about this store in depth, I think it's close to a three star store, but the customer service really makes a difference here. read more

If I tell you the reason that I'd come here to this Old Navy, it'd be completely opposite of what you'd think. I actually really like coming in here for cool unique stocking stuffers. Neck-and-neck with JCPenny's stocking stuffers, I really like how affordable those items are here. I actually stumbled upon them by accident one day. The clothing however, nothing to shout about. I really wouldn't choose this as my destination to shop for clothing. read more

I am a big fan of selection and this place had it. I landed in heaven when I arrived because they had everything in my size. I hate the other Old Navy's in NYC because you can never find what you are looking for. Too bad this one is so far away from where I live. read more