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    Old Navy

    3.5 (24 reviews)
    Closed 10:00 am - 9:00 pm

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    Pravash M.

    Fashionable clothing and accessories for the entire family without breaking the bank. We tend to hit their clearance racks or wait for their frequent sales and "old navy super cash" (tiered incentive program similar to Kohl's cash) offers to increase value, otherwise retail cost isn't much of a deal. Proximity to Target and Best Buy lends to high foot traffic, evidenced by their oftentimes full shared parking lot. For us, especially around holidays or $1 flip flop sales, this has resulted in hit or miss selection, tight quarters in certain departments, longer lines that wrap around the store, not to mention out of place merch slung everywhere. Surprisingly, most employees we've encountered have been pleasant! To avoid some of these pitfalls, we've ordered online where shipping is free when reaching certain totals. Our most recent order had some setbacks including 1 item cancelled due to stock shortage and 1 item that arrived way too small. Thankfully, this location accepts online returns in-store, which went over smoothly without incident.

    Well stocked and organized
    Luigi C.

    This old navy was very nice and the staff was great. Every single staff me ever I interacted with was super nice and extremely helpful. Devin was exceptionally great at helping me solve an issue with a previous purchase. The shop is very well kept and you can tell the staff takes pride in keeping their store looking great.

    Nicole G.

    Gap was always my go-to however Gap no longer has brick and mortar so Old Navy was suppose to be the next best thing. So I thought. I visited the Old Navy in Greenbrier only to find a store that looks like it's been ravaged through with piles of clothes everywhere! It's impossible to find sizes as the clothes are strewn all over the place. In addition to being dirty and a poor representation of the brand (GAP Inc) the customer service is even worse. I purchased a pair of boyfriend jeans and upon wearing them for the first time they ripped. So I take the jeans back and was informed that they are unwilling to stand by their product. To top it off I had the absolute displeasure of speaking with the Manager Joe who refused to provide me with the DM's info for escalation purposes. They are the worst. Just go to Lynnhaven or the Gap outlet in Norfolk. Save yourself the headache!

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    Review Highlights - Old Navy

    Always some kind of special deals going on and they always have clearance on sale.

    Mentioned in 3 reviews

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    Lane Bryant - Tucked away in a shopping center next to Aldi's

    Lane Bryant

    2.7(3 reviews)
    0.6 mi

    Very friendly and helpful staff. Somewhat smaller than their other sores but laid out and…read moreorganized well. Good sales in store and online. Free shipping to store when ordered online and when you pick up you get 50% off an item in store. They will help with sizing and make recommendations if asked. If an item or size isn't available they offer to order it for you. The staff here makes it a pleasant and enjoyable experience. I wish more stores were like this.

    This is not about the service, rather their return policies…read more Date of Visit: 11/3/17 I came in, got frustrated that all I saw were bras I could wear as hats. Made a passing inquiry and ended up in a fitting room with a whole stash of bras. I was fitted over my clothing and the woman who did it stated she had fitted me for a size beyond the realm of my comprehension. This person spent a good amount of time with me running back and forth but I believe she either went on break or gave me back to Rebecca. By that time I had scratched my arms and chest so many times with bras, I could no longer genuinely tell what fit well and did not. I left with a sports bra with a wire that wraps all the way around each breast and a t-shirt bra. I put on both items today to truly try them out: The sports bra: While it offers great support, it squeaks like an old shoe... The t-shirt bra: Relentlessly digs or scratches my arm on both sides. Digs right into your armpit fat and rubs. I am very disappointed. I finally gave up and decided to look at my receipt. At minimum, I need to return the t-shirt bra. It's purely uncomfortable. Full price was $42.50! Straight up, this is THE most expensive bra I have EVER purchased. I wasn't sure if I could return a bra. I get it, but no one ever told me what I found on the receipt: Merchandise marked as final sale is not eligible for return in Lane Bryant, Lane Bryant Outlet, or Cacique Lifestyle stores at any time. I am stuck with this. This is why women hate bra shopping...

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    Lane Bryant - You're stuck with your expensive bra with no recourse.

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    You're stuck with your expensive bra with no recourse.

    Style Encore Chesapeake - Jewelry

    Style Encore Chesapeake

    3.7(27 reviews)
    0.9 mi

    Style Encore Chesapeake hosted a Ladies Night Out event this evening and I'm so glad that I was…read moreable to attend! Refreshments, giveaways, and discounts made this event so much fun! Staff is always so friendly and attentive whether they're asking to take some empty hangers out of your hands, or asking if you'd like for them to place all of your terrific finds behind the cash wrap to free up your hands to continue shopping. I always enjoy how clean and well organized the store is kept. The aisles are spacious. The clothing racks are clearly marked by size and the different sections are arranged according to styles with attention to colors. This retail team truly takes time to keep their selections appealing to their customers. This evening's event featured 90% off clearance, 20% off storewide, and 10% off designer ($250 or less). I have to admit that the additional discounts are music to my ears...and my wallet, too! Thank you, Style Encore for such a nice shopping event!

    I walked into Style Encore and was not greeted at all. Instead, the staff just stared at me until I…read moresmiled and greeted them first. When I approached the counter to have my items scanned, the cashier looked at them and immediately said, "Those won't sell." When I politely asked why, she looked at another cashier to explain instead of giving me a direct answer herself. She then suggested that I take my items to Plato's Closet. The reason I came to Style Encore in the first place is because the website specifically says they accept high-ticket items, and my item is well over $150. If you're going to deny someone a service, you should at least be able to clearly explain why in a respectful and professional manner. The overall experience felt discouraging and unwelcoming from the moment I walked in. A simple greeting and better customer service would have made a huge difference.

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    Style Encore Chesapeake - Earrings

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    Style Encore Chesapeake - Sunglasses

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    Style Encore Chesapeake - Purses

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    Purses

    Old Navy - menscloth - Updated May 2026

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