I am extremely disappointed with my experience with Window Nation…read more I had a representative come to my home to provide a quote for 8 windows. After the appointment, I decided to take a few days to do my due diligence and gather a couple of additional quotes before making a decision. Three days later, I received an email from the Sales Manager, Richard Hansen, with a revised quote. Surprisingly, the new price was significantly lower than the original quote, but it was for 11 windows instead of the 8 I actually needed. Since the pricing was much more competitive, I reached back out and simply asked for the same pricing to be adjusted for the 8 windows I wanted to purchase. Richard responded that the lower price had been sent in error due to a "system glitch" and that Window Nation would not honor it. Mistakes can happen, but what was most disappointing was the company's unwillingness to stand behind the quote they sent or make any effort to find a reasonable solution. As a customer who was genuinely interested in moving forward, it left me feeling that the pricing was inconsistent and that customer satisfaction wasn't a priority. I expected better communication and better customer service from a company of this size. Unfortunately, this experience has caused me to take my business elsewhere.

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

We have used RCI Doors before, very happy with their work. But this last time they were here they…read morechanged the spring in the door. They were here 45 minutes. While we were happy with the work, they charge outrageous prices. The spring was $200.00 and labor 400.00 for 45 minutes work. It took several calls to get the invoice and then another call to get the actually breakdown of the invoice and no one returned our call after we received it and had questions. According to sources this is really high labor for the job that was completed. We will not recommend this company anymore and definitely will not use their services.

Brendon and Rick came in and installed our doors quickly and professionally didn't interrupt…read morebuisness and let us know when they were finished definitely recommend to anyone in need of there service

Last year, I upgraded my 1957 windows with new ones from Window World, working with Mark as my…read moresales representative. The difference in quality has been wonderful. While there was a minor issue with the order, the owner personally reached out to resolve the situation, which I truly appreciated."

Window World maintained contact with us up and until the day the installers were to arrive. On the…read moredate scheduled for the instillation we receive a call from the installers giving us notice that they would arrive within 20 minutes. When they arrived they went direct to work and did not stop until our windows had been installed and cleaned. It was amazing how they worked together and even apart. The installers, Fillype Veiga and Joe, were very polite, courteous and professional. Both my wife and I were very happy when the installation was completed. We could not believe how beautiful the newly installed windows changed the appearance of our home. The workmanship of the two installers is outstanding and I would recommend them to anyone. Before they left Fillype went over how the windows worked, how they open and close, then cleaned them all. They cleaned up everything and left nothing behind except our new windows. Thank you Window World Carolinas for a fantastic job from the day of the arrival of your sales representative until installation. In the future should anyone ask about our windows you will be highly recommended. We love our new windows. Thank you!

I was just adulting per usual, and my garage door decided that I had too much peace. When it fell,…read moreI was prepared for the worst. I put feelers out for repair referrals on Next Door, and Door Medic was referred. I texted the number and got an immediate response with relevant questions and, with the pictures sent, I was given a quote. Dan came out on Friday morning, keeping his quoted time, and sending me a text when enroute, as requested. He arrived, gave it an inspection, assured that the previously quoted rate was still a go, then, got to work. Down to letting us know that cash is best because it keeps him from having to charge a credit card fee...he is a class act. We even needed one wheel, as one had been lost under some stuff in the garage...yes, our garage is adulting appropriate. He had one with him and didn't charge us for this part. Not saying that would be applicable for all, after all he is in business, this is just what he did for us, and no, I never met him before this day. More than fair, professional, and knowledgeable! He even gave us heads up on a couple of things that would likely need repaired at some point, but, was honest about us not needing to spend that money right now. In this economy, honest business can be hard to come by, but, Dan is absolutely the MAN! Honest, fair, kind, all of the characteristics that you look for in doing business.

Decided to write a review for this company since this was the 2nd time I used them with very good…read moreresults. The first time he replaced my warehouse doors and everything went smooth. The second time he came I needed larger doors put into my mezzanine. He was able to accommodate me pretty quickly with an appointment. He was replacing the 6' doors with 8' so we could lift larger pallets up. The doors look great and he got it done in a day which really amazed me. I will use him again!

The most awesome experience I've ever had with a contractor. I would definitely recommend for just…read moreabout any wood or mdf projects.

Fantastic work, and craftsmanship! Always on time and reliable. Hard to come across folks in this…read moreindustry that are reliable these days, especially one that is a true artist!