Wonderful people work here. Marilyn helped me on her own time when she didn't have to and put me in…read morethe correct direction of where I needed to go without her benefitting at all. Support this business because clearly good people work here.

This company's negligence in closing a sale of my previous home is costing me $28,000 out of pocket…read more- which I do not have. Avoid or transfer service if possible.

I called TFC title loans and asked for a quote on how much my interest rate would be on getting…read moreapproved. The lady over the phone was very friendly to where I walked in immediately and they were able to help me. The representative was able to work out a payment plan that was good for me because I was able to pay off after getting my bonus from my job within just a couple months. Thank God I was able to have TFC title loans back me up and definitely I recommend you guys to call them up and at least asked for a quote.

These guys are the real deal, nothing hidden about any of the fees for interest percentages. Yes it…read moremight be slightly high compared to other companies, but that's okay since they were honest and had no hidden fees on an open contract. I really appreciate the fact that this company had no crazy fee up front, and the customer service was undefeated. They were kind and professional throughout the whole process. I was approved the same day as a first time loaner and it seems like it won't be my last time. In return of getting a car title loan they used the car as collateral. I highly recommend TFC! You will not be let down!

Almost certainly a scam. Website is vague, none of the phone numbers work, asks for a ton of…read morepersonal information and only one or two things about the car, no addresses for any locations on their website, only reference to the Sacramento, CA address on Yelp when you Google it is just Yelp itself... finally I got no confirmation email after applying. A V O I D!

They don't answer their phones even tho you call 3 days in a row several times ! Very bad costumer…read moreservice !!! If I could leave a negative star it would be -3

Vinay shows amazing customer service. She makes you feel like family so understanding and helpful…read more Highly recommend working with her!!!

Rude gentleman thought he was better than people not explain what he was trying to do and became…read moreupset when asked to talk to a manager which he said was not possible avoid this place at all costs if your looking for basic courtesy

Tried for payroll advance and completed most of application but was told I had to give my latest…read morecredit score and to click on link to get score, was charged $1.00 with a message that if I didn't cancel within the 8 day trial period I would be charged a ,$49.99 monthly recurring fee! What a HACK!!!!! When trying to govback to loan app to complete process, the site & app were gone!!!!! Don't be a SUCKER! DON'T USE!

From the owner: 1F Cash Advance provides payday loans, cash advances and personal loans for Texas residents, and…read morenationwide. We are a local lender that helps Texas people get cash as soon as possible. You are welcome to visit our store during working hours and receive the money you need fast and easy. With us, you can get payday loans, emergency loans, and bad credit cash loans with no hard credit checks. 1F Cash Advance provides financial help even for people with poor credit history. Are you one of them and need money? Apply online or come to one of our stores in Texas and get your cash within one business day. Go local, Go 1F Cash Advance California!

Keep looking...I've been banking with them for several years however I'm ready to move on to better…read moreoptions. Their online bill pay is a joke, out dated and if they're going to send my creditors a physical check that arrives more than later, I could do better myself. It's highly irritating that I get enter my online account without accepting a 3rd party vendors offer of credit monitoring. YES,there's an opt-out/disagree button however it's not active...but I bet the agree button is and you can forget getting a return call from a Supervisor. Not professional

Wow. Terrible customer service. The loan rep who processed my online app called me twice in a three…read moreweek period asking to same info. Either their systems are broken or he didn't do his job. When asked why is this same call being repeated in three weeks - did not get an answer only "please send this info". I even found email showing I sent it 3 weeks ago but he said it was missing stuff which I know he didn't ask for three weeks ago. Do not recommend This company.

Liz was amazing Came in to cash a check she was…read more Super friendly and helpful Definitely deserves a raise!!

I was initially pleased with the ease of obtaining a payday loan. Now I am thoroughly disgusted…read morewith ACE and the whole process. To start the loan process, I was advised by my local ACE store (7250 Fair Oaks Blvd. Carmichael, CA) to submit an application for a Payday loan online to make it easier, then I could just come into the store to get my loan. Well, I did as I was instructed and got "pre-approved" for the loan. Then I get an email saying I was approved and the due date was August 8, 2022. I also submitted my banking information online. I was told by my local ACE store that the loan would not be taken out of my bank account unless I DIDN'T PAY the loan (and the banking info was back up for the payment). I was also then told I might not be able to pick up the loan in store since I did my application online (ONLY BECAUSE I WAS TOLD TO)! After some misinformation and confusion, I went into my local ACE store and picked up the loan on July 13, 2022. Next thing I know I'm getting emails saying my loan is in collections and I start getting harassing phone calls from the Collections Department FOR A LOAN NOT EVEN DUE UNTIL AUGUST 8, 2022. After speaking to numerous ACE customer service reps, I discovered that ACE believed my bank account was closed. I explained that it WAS NOT TRUE and my bank account was and STILL IS open. Obviously ACE has some type of system error but nobody gave a darn. Not one person looked into this error to correct it and instead I get treated like a common criminal rather than a customer. I went in to the store today to pay my loan off THREE DAYS EARLY and the customer service rep couldn't find my account but found it under collections. WHY WOULD I BE IN COLLECTIONS FOR A LOAN THAT WASN'T DUE YET?? I can clearly see ACE does not care about customer service. I wanted to be a good customer and I abided by all of the terms of the loan yet ACE does not abide by their own terms. All I've gotten is the runaround and misinformation. So the loan is paid off. I had hoped to do future business with ACE but I no longer trust this company.

I use to get my taxes done on the one on Marysville Blvd for several years. Customer interaction…read morewent down and rates went up thats when I choose another place to do buisness.

I would put zero stars if I could. I went in to fax a time sensitive document. The woman who was…read moresupposed to be at the counter was in the back on the phone and it took her several minutes to come out. When she finally did, I gave her my document and the fax number. After several more minutes of waiting, she came back and said the fax number was inoperable. I asked she try it again. Still no go. After a few frantic calls, I gave her another fax number. And THAT one was no good. I became skeptical since these are fax machines at my job. I left and went somewhere else and the fax went thru on the first attempt to the original number. I can't imagine trusting this location with money or a payroll check since this irresponsible woman couldn't work a simple fax machine!!