Absolutely thrilled with the results from our move out clean with Katrina and Johnathan. Truly, the…read moremove out clean was indeed a deep clean that was woefully overdue for our ~2k sq ft home. Their thoroughness and attention to detail from communication, planning and expectation setting to the outcome of the clean is appreciated beyond words. Moves are inherently stressful - we were so glad to have worked with ACS to alleviate the concerns and efforts of cleaning. Katrina and Johnathan's results were significantly better in quality than I would have ever been able to do on my own.

Great husband and wife local business. Hard working and did a great job with our move out clean. It…read morewas a long day for them, but they worked hard, paid attention to all the needed details. We'd been in the house for 12 years. So there was a lot to do. And they got it done. Job well done, and if you're looking for a thorough and detailed cleaning, I highly recommend them. I believe they do numerous other types of cleaning jobs as well.

Beautiful island located on lake Travis. Tranquility at its best located outside of Austinread more

My husband and I came across North Shore Vacation Rentals as we were planning our Lago Vista…read morewedding held April 2016. We had a large number of guests traveling from out of state to attend, and we struggled with finding accommodations that would fit our needs. We wanted to be able to make a nice recommendation for guests that would be close to the wedding venue and allowed the use of a shuttle service. Many of the nearest hotels were in Cedar Park, which was not as close as we would have liked. After some research, we found North Shore Vacation Rentals which had a large number of rental properties within The Island on Lake Travis. Having so many rentals in one area made shuttle service much easier to plan. From the moment I reached out, Katie and the staff at North Shore were such a pleasure to work with! They really went out of their way to help make my very large room block work smoothly. Katie personally showed us the property and a number of the rentals before we committed, and we were impressed by the shape that many of the condos were in. The Island also offered a few amenities, including access to swimming pools, a spa, outside barbecues & picnic tables and even a bar/restaurant on property (where we hosted our after party following the wedding reception). I am so happy we chose to go this route not only for the convenience factor, but also for the exceptional customer service that was provided. Katie even walked the entire property with me the weekend of our wedding to help me distribute welcome gift bags for our guests. In addition to rentals within The Island, North Shore also offers other rental properties. One very nice house in particular located just a short distance from The Island was rented out by a group of guests as well. Guests had nothing but nice things to say about the business, all of the beautiful lakefront views, and the numerous deer sightings in Lago Vista. If you're looking for a place to stay in the area or just an excuse for a getaway, I would highly recommend considering a rental through North Shore Vacation Rentals!

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Seems professional at first, and then it gets bad....really bad. Matt (the owner) came out to my…read morehouse to offer a quote after I first called him to inquire about his services. He brought some of his crew with him, told me they are very professional, often the same crew each time that comes to your house, and that they are very dependable. Well none of this turned out to be true. HIs crew came out a total of 3, maybe 4 times. They scratched up my walls with black marks each time, on several occassions left dust balls and did not clean under the beds. After complaining the first time, Matt called me back to tell me I should get a magic eraser to fix the walls and said this would not happen again. The last time they cleaned, Matt waited a few days to call me back (even though he charged my card instantly) and became extremely rude and arrogant claiming that the scratches were "hairline" and asking me "haven't you ever bumped into your walls before?" Yes Matt, I have bumped into my walls before, but not every time I am in my house in 2 hour windows and I don't leave gouges or pay myself $200 each time to do it. On top of that, he claimed (at the end of the call, which is not legal in consumer law) he was recording this call and that he was going to share this recording with others on social media if I wrote a negative review. I say go for it Matt, show your customers how you treat them. Already contact my bank and the BBB and will make sure I get my money back, but do yourself a favor and don't even bother with this company.

I asked for a deep cleaning and was given a quote of $250 for 3 bedrooms and 2 bath home. I was…read morealso supposed to be given a $20 off coupon which I did not get. I didn't mind paying $250 for the whole house to be deep cleaned but only one cleaner came and worked six hours straight but only cleaned one bathroom one bedroom and the kitchen. They should have sent at least two cleaners for a deep cleaning. I liked the lady who cleaned but clearly it was too much for one person. I should have been charged much less since the job was not completed. I will not use this company again.

We've got a newborn at home and needed some help keeping up with household cleaning. They arrived…read moreand set right to work, and they did a great job! I'll be using them again in the future.

This is a great cleaning service! Not only are they efficient but they have compassion. My…read morebrother is disabled and they were sensitive to his needs which totally impressed me. I highly recommend Genesis Quality Cleaning! Thank you.

Trust HCM like family. They are very professional, efficient, considerate and hard working. I work…read morefrom home. The crew finishes my house in record time and leaves it sparkling and fresh.

I hired this company to do a move-in clean on a new build house. Now the builder had just had the…read morehouse professionally cleaned so it was already it good shape, but since I have dust allergy I just wanted a bit more. Now to their credit, they did fit me into their schedule in just a days notice. I met them at the house, paid & provided all my own cleaning supplies. When I went back to check, as I took my shoes off at the door I noticed dust & grit on the soles of my feet. Next I find, crumbs & dirt on the countertops, shelves not wipes & gritty dust on all the wood floors & a food wrapper left behind. (Since I had not moved in yet there was no food in the house). I grabbed my bona mop ( it & the 2nd cover I left had not even been used), the cleaners & rags I left were all unused. I cleaned 2 rooms with the first cover, then 2 with the 2nd. They were so filthy (nearly black) that I had to wash them & start again. Till I finished I had coated both mop covers 3 times each. Art had called on his way to see if the AC was on yet. I suspect that they sat around in the AC to chat or whatever & eat. Whatever they did it was certainly not cleaning. I asked for a refund & was refused. There was no offer to re-clean. I do not recommend this company.

Had The Boardwalk Cleaners do a full clean on my 2/2 condo and they did an excellent job. With a…read moredog that sheds a lot, I was impressed by how thorough they were. The $200 price felt like great value for the quality of work. Highly recommend.

We requested a move out cleaning service. Turns out the place had been professionally cleaned…read morebefore they even got to the property - they called us to let us know that there were things in our fridge, but not that the entire unit had already been professionally cleaned & was spotless. When we called about the lack of transparency we were told that the cleaners spent more than the allotted cleaning time on the property and could do nothing. You would think the least they could do is grant a partial refund - I get they have to pay employees and don't want to lose money, but I don't feel like they should profit off the employees clocking 3 hours for no service provided.

Such a fantastic company service. I am a returning customer because the work this crew does is…read moreamazing! Matt was able to send his crew out in a timely manner. Customer service was very professional. I appreciate Yadira, and how she was kind and thorough. She did a wonderful job cleaning each bathroom with attention to detail. Even my toilet paper was turned into a cute little decorative sighting. I love my clean oven-mind you I have never cleaned it before. She made it like new! My laundry is all done and folded- I can't tell you the last time when ALL my clothes were cleaned and put away. She loved on my dog and was just super sweet. I will be requesting her services in the future. Thank you Pristine Cleaning of Austin for another job well done.

What an amazing company and fantastic service!!! Jessica contacted me as soon as I booked my…read moreappointment and followed up with me the day of cleaning to ensure everything was going smoothly. Angela and her team did AN AMAZING job of cleaning my house. I will definitely use them again and highly recommend them! They are extremely professional, courteous and worth waaay more than they charge!