Every time we are in Key West Florida, that is a definite stop for us…read more They are very professional and efficient business

So good we went multiple times! Nice break from walking. Didn't take too much time out our day.read more

The best massage ever. Mei is talented and funny too. The…read morelocation is very clean and has private rooms.. I highly recommend it

I get a massage here about once a month. It's a bit pricey, but SO worth the money !! The massage…read morestaff are strong, friendly and very competent. I always leave feeling refreshed, relaxed and comfortable. I do need to work on my Chinese, however, as the staff speaks limited English. Doesn't affect the massage experience one bit ! Highly recommended.

HOLY MOLY. This was probably the best massage I have had in my entire life. My husband was looking…read morearound for a decent priced couples massage and everything is so crazy expensive but they were very fairly priced... I'd say even underpriced for their work. They used many different methods long strokes, using body, finger work, hot stones, stretching, etc. and we came out feeling like new people. It could be uncomfortable at times especially while they work out deep knots and pressure points, but the end result left me speechless. My husband MT was on his back using her body weight and heels/balls of feet/knees to work on his back. Some things that didn't bother me but may bother others - English is not their first language. This was not an issue as both parties were able to communicate effectively. They talked a few times to each other during the massage. The walls are thin so you may hear other customers being walked to their room. Parking is slim in front. The door was cracked open so they could go in and out to grab hot towels/stones as needed without making a loud noise from opening the door. 90min couple massage was $222. I will definitely come back here next time we are in Key West!

Honestly an awesome Hot Stone massage that I NEEDED after working this week. Im relaxed and the…read morestones were the perfect temperature. However, I'll settle on bringing my own ear plugs or headphones because the dude let it rip half way through, and had a few burps to let out through the 60 mins.

The massage I received by Dr Hao was the best deep tissue massage I have ever experienced. I have…read moreneck and lower back problems and pain; after my massage, I was pain-free for the week I spent in Key West and another week when I returned home. He's the best!

Fabulous massage by Mark! Hit the right spots. Really paid attention to the spots I said were…read moresore. Not a cookie cutter massage like some other places. Great hands. If this place was near my house, would return often.

Best massage ever! I've never experienced a massage like this one. Angela and Mike did an amazing…read morejob and are truly good at what they do. All of the tension in my back is relieved! Highly recommend!

Went in for a couples massage and they kept coming in and out of the room during the massage to…read moreanswer calls to start, the ads on YouTube during what's supposed to be a relaxing time was kind of hilarious but definitely not something I was expecting. I've had deep tissue many times but this was TORTURE! At one point, the person working on my husband asked him if we wanted one more hour and no one asked me; I was dying to get up this massage was so bad but I just had no idea how long it was. If you want a knowledgeable and professional massage therapist, don't come here.

Great place! locals love but we came from orlando at the last minute got facial and scrub and key…read morelime hair scalp was great! Was clean and friendly

I've been going to Elena for Brazilian waxes for a couple years now and I love the results every…read moretime :) she's super quick and so sweet and friendly. She also does amazing facials definitely recommend booking here

Me and a friend visited this place on Saturday to receive a colon hydrotherapy and it wasn't a…read morepleasant experience. 1. Noone greeted us upon entering and we weren't really sure on how to check in for our appointment. 2. The Dr. did not seem to know what she was doing. When booking the appointment, online it said the service would be a hour. Our service lasted only about 15-30 minutes at the most. So we basically paid 93 dollars to have a tube up our butts that did nothing for us. 3. My colonic experience was awful to say the least. Nothing came out during my session. Multiple times I told the dr that water was leaking under my bottom. She proceeded to change the diaper and kept filling me up with water and then the water proceeded to spill from under me a 2nd time. I did not know what was happening and nor did she. I was surprised to see the lack of knowledge she has toward such a service. I went into the bathroom afterwards and could not control the amount if fluids that were coming out of me. It was very uncomfortable. The Dr did not even ask if I was okay. 4. At the end when me and my friend went to pay, the owner, my friend and I paid a deposit towards our appointment online (which it says will count to your service upon your appointment). She still proceeded to charge us a full 75 dollars. I was such in a rush to get home to clean the mess in the restroom that I couldn't ask about the deposit. In total we spent 93 dollars for a 20 minute service that we didn't get anything out of. 5. There was no briefing for the service. I was hoping she would tell us how to prepare before and after such an intense service but there was none.

A holistic and healing sanctuary. Hands down one of the most honest and trustworthy holistic doctor…read morein south Florida. Dr. Luz helped me with candida, fatigue, and overall wellness. I highly recommend this healing space.

Today, I had 2 appointments for an anti-aging facial and eye brow shape/tint with Kelly Ryan. She…read morewas amazing! I absolutely recommend her. I will never hesitate to come back.

We did a couples massage, deep tissue with CBD add-on. We had Mike and Kelly. Both of us had an…read moreamazing experience and the massages were excellent. Great atmosphere. We should have done the 80 minutes, time went way too fast!

Had a couples massage here today for our 30th anniversary. Worst spa and worst deep tissue massage…read moreI've ever had, felt like a Swedish massage, not even a good Swedish massage. No amenities, not worth the price, complete waste of 80 minutes

I booked a couples massage at SpaTerre for 9 AM on Monday, April 28th, as part of my 30th birthday…read morecelebration. Unfortunately, the night before, I experienced a sudden allergic reaction, likely due to something I ate at dinner. My face swelled up, and I developed severe eye irritation and drainage. Despite hoping the reaction would subside with medication, I woke up feeling worse and knew I wasn't in any condition to receive -- or enjoy -- a $375 massage. I was aware of SpaTerre's 24-hour cancellation policy and had a friend contact them by both phone and email as soon as it was clear I wouldn't be able to attend. The staff accepted the cancellation but informed us that a refund would not be possible due to the policy. Later, I followed up directly and explained the situation to the manager. I hoped for a spa credit or more flexibility, especially given the medical nature of the cancellation and the fact that I visit Key West regularly. Unfortunately, I was told the most they could offer was a discount on a future service. While I understand the need for cancellation policies, I was disappointed by the lack of flexibility or empathy in this situation. Emergencies happen, and I had hoped for a more compassionate response. For that reason, I'm hesitant to rebook with SpaTerre, even at a discounted rate.

We were there for our 25th anniversary and got a couples massage. The massage therapists were…read morefantastic. The facility itself is just okay. We weren't really given a lot of direction - just sort of pointed to the changing room and weren't told what to do once in there. I had to come back out and ask what I was supposed to do - like how to lock up my belongings. I came back the next day for what they call an express gel mani and pedi. At first, in their lighting it looked decent. Welp, I got out in the sunlight and my nails were a hot mess. As it turns out, the Nail Tech I had was very new. So new that I was her second customer EVER. That explained a lot. So, I called and asked if I could have them redone - they wanted me to come back and see the same tech. I thought about it and declined and they refunded me half.... Well, that night my nails started to chip - and - I had paid nearly (with tip) $200 for this...not even close to what I usually pay but I wanted to treat myself to an experience...well, I got one, but not the one I wanted. So, the next day - more chipping, I called back and requested a full refund. They reluctantly gave it to me with a bit of push-back. Sigh. Not the type of service I would expect from a Spa. Next time, I know better - go to my own salon at home prior to a vacation.

The positive and the negative of the pier house spa…read more The negative Me and my wife booked a room to stay at the spa side of the resort. The first room we checked in to had a vent problem with the AC and the bathroom looked nothing like the pictures when we booked. So we let management know we were unhappy especially for the price we payed. Management was helpful and happy to change out our room. The second room was what we paid room 210 on the spa side. BUT was not clean to our standards TV in the bathroom did not work. Tv remote controls were dirty The ceiling fans had so much dust you could see they have not been cleaned in months. When we pulled our blankets back on the bed are sheets had little yellow stains on them wonder what that was. The positive Great location you're right off the main Street and right around the corner from one of the best sunsets in the world. Great little private beach in the back of the resort Food was great at the bar by the beach staff was all very friendly.