The customer service at this Post Office is absolutely horrible. The workers are not welcoming at all. Make one small mistake and they're all looking at each other and mean mugging customers instead of simply helping. What made it even worse is that they were older women -- you would think they'd be more understanding and grateful to have a job working with the public. If you don't want to deal with people, then maybe find a job where you don't have to interact with customers. It's sad that you have to mentally prepare yourself just to walk in there because you never know what kind of attitude or look you're going to get. read more

Excellent experience. All my questions were answered professionally.I was greeted when I came through the doors . She explained everything thoroughly. read more

Came in today to purchase envelops and was met with a long line, one employee working the counter. About 15 minutes after waiting, Paula came from the back and asked if someone is picking up a package or if someone wants to use the kiosk. Kiosk? Didn't know there was such a thing here. So I got her attention and told her I'm just trying to purchase envelopes. Paula came out from the back, and I followed her to the kiosk and she checked me out. Easy Peezy! I avoided a long wait and now I know that the kiosk exists and can avoid long lines in the future. Thank you Paula!! read more

Today I went to send off packages for my small business at the post office that I just opened a P.O. Box with and it was the worst experience I've ever had ! I had 4 bubble mailer envelopes and 4 boxes , as I approached the counter with my four envelopes , I told her I'd like to scan these so that I could reduce a receipt . As I went to grab the 4 boxes from the counter , she said "all of those " ? I replied and said yes and that's when she asked if I saw the kiosk ! I was confused because the lobby was empty and I told her yes I use it after hours and I wasn't aware that it was a problem that I had them scanned at the counter during business hours . She then attempted to pretend that she was mentioning it as courtesy when the reality is that she is lazy and disrespectful and if she doesn't want her job , she should quit ! read more

This place is filled with employees who do not want to help you and withhold information. It's a guessing game trying to navigate this place and they are rude. Very disappointed, this used to be a good area. read more

I would like to personally Thank Joseph at the Centerville post office branch. He is true example of how a customer should be treated. He went over and beyond to accommodate his customers. I would personally give him a Five Star rating. Thank you Joseph for your dedication to your job and to your customers. read more

This is location has to be the worst post office in my area,90% of the time the line is out the door. their clerks are very slow and rude. you know i could see if you were rude and fast about job,but nope smh. its dice roll ever time i come up here,if i'll get out in 10 or 15 mins and not 30 mins plus for dropping off a package. i've never went out my way to write a review before,but thier service is so bad!!! today i came out here about a packe thats been in transit for over month an they still couldnt help me smh. i literally gotta drive out my way too 1785 E Park Place Blvd to get some good service. read more

United States Post Offices - inside of the post office - Post Offices Near Me - Snellville, Georgia

The slowest location. The clerks have to ring the package person to receive a package and nobody comes to help you.

This has been my favorite PO. The service is top-notch and they never give me a hard time.

Been going here for the past 13yrs. Great staff although they have cut back which is why the lines are so long. During the week around 2 it's not busy. Always clean and more than enough supplies on hand read more

United States Post Offices - Post Offices Near Me - Snellville, Georgia

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Came in ready to mail my packages, this is my first experience in this particular one, as soon as I walk in there's a line all the way to the door even though there are three employees working up front. A lady than comes to me to hop on one of the machines needed to create a label. She lays a box on the machine trying to measure it, she than starts to put an estimated guess of the measurements. The total came out to be 20$, but i left because i knew it shouldn't be that much. Later I went to another Post office and mailed it for 12$ read more

They don't even deserve a single star. The staff inside the post office greet everyone with the meanest frown, so I dread going there to mail my international packages and always go to another post office. One of their carriers misdelivered my package the other day and put it in the system that it was delivered at my address. When I came to the post office to investigate, they were mocking me and telling me "it's no big deal and it happens all the time". Turned out, my package laid in another person's mailbox for 3 days until another carrier figured out it was at a wrong address and put it in my mailbox. With the exception of a few workers there, it's a bunch of neglectful customer hating individuals. read more

Their customer service is absolutely horrible. I came in with an appointment that was planned a MONTH ahead of time and got sent to a different location after standing in the lobby for over an hour and a half. The employees blamed us for "not being ready" even though no appropriate paperwork was provided for us when we spoke to the attendant. Yelp needs to add a zero star option. read more

There was a package of mine that was supposedly delivered. The mail person put my things and the key to get into the parcel In someone's else's mailbox. On top of it they don't answer the phone. This location needs to be shut down immediately this is ridiculous they were being negligent with my items. They basically are allowing someone to steel my items that I brought. Do not come to this location. There are plenty more around read more

This PO is the Worst. Not helpful to get Pkg delivered that has been there for two days. Christmas present ordered on Dec 12th shipped on the 13th. from Mississippi. Asked to pick up rather than relying on their lousy service. Told No then got hung up on. Centerville is responsible for Snellville. We have the best regular carrier but her back up people including supervisors are terrible. Richard B read more

Went in to locate my po box number and to find out where my mail they were holding due to the mailman refused to leave it in the mailbox. Clerk claim she couldnt find pobox no. and i need a hold card. Tried to explain to her just moved there and picked up my mail there before and not once did anyone tell me to fill out a hold card. She brushed me aside and said somebody else will help me. my time sensitive mail was returned to sender. If you having a bad day work in back or stay at home. 4 stars to the clerk who assisted me in getting my po box number. read more

The manager Tom intentionally disregarded the United States Postal Service regulations. He advised the procedures don't have to be documented and he has the right to make to make changes at will. He was extremely dismissive. A formal complaint will be sent! Avoid this location by all means. read more

My tip is to use the automated postal machine to the left upon entering. You can buy stamps and mail any package from that automated machine and thereby avoid the line and dealing with people. read more

United States Post Offices - The automated postal center is the machine under the Self Service sign to the far left. - Post Offices Near Me - Snellville, Georgia

Awful post office I put the address in via amazon and they forward my package to a different address!!! WTF if I put that address in that's where I want the package to go it's simple read more

Terrible service, had purchased something online and I NEVER RECEIVED IT!!! Tommy their supervisor was no help when all I cared about where my package was. I never got anything in the mail , I suspect that one of the workers there is opening packages or something because this is nonsense. This is not the first this has happened here!! read more

Has a package of $250 shoes that I sent from that location. After three days no info. I wait for a supervisor and ask where it is. She tells me that after three days it would have been scanned if I had dropped it off. She then goes to the back and returns a few minutes later. She says no information exists. On the way home the item shows delivered in Wisconsin. On another visit I get yelled at for placing items on the counter because the chute is blocked. She tells me to wait for it to be unblocked. The next week iI go to the counter because the chute is blocked and inform them. They tell me to just put it on the counter. I ship every day with all carriers. The service at this particular office is the worst by far. It should be addressed because it is really only a couple of workers that are ruining the experience for the public and all of their coworkers. read more

This particular post office always delay my package and try to comfort me with their inaccurate/unreliable online tracking system. Once your package gets lost or whatever, it is super hard to file a claim. Have to jump through alot if hoops. Better off using UPS and pay more money for guaranteed delivery read more

United States Post Offices - This is my package that got lost. Sent May 19th, 2017 and still hasn't been delivered - Post Offices Near Me - Snellville, Georgia

Completely TRASH I'm talking horrible customer service and very rude. If you don't want to do your job or answer people's questions don't work in customer service PERIOD!!!!! 0/5 don't lose my package and get mad because I'm looking for it it's literally your job to handle peoples stuff if you don't want to do that quit. read more

My package for my motorcycle taillights shipped from Florida within 1 day and they received it at the Atlanta GA, distribution facility it's been their for 3 days. They are telling me I'm going to get the service I paid for, WOW that's amazing so when you can improve service for your clients rather let it seat because the estimated delivery date is 5 days. I'm 100% sure it's at this Local Postal Office they don't want to bother looking for it or scan it which will notify me to either come pick up or deliver it a day early. You guys are great!!! If I can give you all no rating would do so a 1 is to good for this service. Never sending anything or receiving anything form USPS they simple don't care for your shipment or packages. read more

I have item in post office 4 days they are not shipping to me i check it truck in office was 4 days this is bad service at all time late or item go to another address when they are care about us !! read more

Horrible customer service. You have a government job with great benefits but you have to worst attitude. The bald older guy is the only nice person. This post won't do any justice but it's to let people know to be prepared for disgusting attitudes and long lines. read more

Can i give lower than a one , first off our regular carrier is beyond Great but the others i think not one week just before the holidays i ordered a fishing pole off the internet so when it didn't come with the regular mail i though well maybe the next day but on the web site about midnight it said it had been delivered and sure enough right next to the door bell there was my package thankfully not broke but the carrier not my regular didn't even ring the door bell. today 1-5-19 i received a book i ordered luckily the sender put it in a plastic envelope because the envelope was covered in spilled soda and sticky, inside the new book was bent- how do you bend a book ? yeah this could have occurred at another post office but if it was me working there at some point i would have wiped the package off and darn do my best not to bend someone property. yeah government :( read more

Now I understand why people hate the United States Postal Service, they have no integrity, no customer service skills, and will not help the customer with even a simple request. If you can do everything in your power not to use the United States Postal Service. The Old grey haired dude working delivery retrievals must hate his job because he's trying hard to lose it. He wasn't wearing a name tag and now I know why. Impossible to call someone out on horrible service. I would give zero stars if I could. read more

I live in Snellville about 5 minutes away from this uncaring, rude,prejudice, no customer service. I went there on November 3,20018 to purchase a money order in the amount of $1100.00 as I always do on the first of the month as USUAL the lines are out the door the postal clerk's are doing their best to not care about you waiting and eating and laughing with each other while customers are waiting on this day the postal clerk gave me back a $1000.00 money order ,remember I asked for a $1100.00 money order which I gave her counted out on the scale in front of her .Well she said that she did not receive that amount and she had to close her drawer to count her sales for that day to see if it was over ,which she did on her own and bye her self as a manager stood away and waited and she said that she did have it .Closed her cash drawer out and said she was going to a funeral and left.Well I'm standing there waiting for a manager to come a white man walks bye twice behind counter looks at me then ask me to come to the door at the end of counter to give me a number to call as I'm standing there waiting on him to address this problem I said that I dont want to accuse her of taking the money but I gave her $1100.00 before I could finish he said to me that he's not going to listen to my giggagam he will call the police...im shocked and hurt I told him to go ahead and call the police because he was very rude to me and thought that he was going to talk to me like I was a STUPID fool.So the police came talk to him and brought me a piece of paper with this no. to call 877-876-2455 I called of course the office is closed on Saturday but they took my report and told me to call back.Monday as I did all day till i.got some to.takr my report and they did and told me not to call that no.back because all they do is take reports and send them to.the INSPECTOR GENERAL OFFICE AND THAT IS ALL THEY CAN DO .I CALLED CHANNEL 2 NEWS AND THEIR WERE VERY RUDE AND TOLD ME THAT THAT COULD NOT HELP ME .ITS BEEN A MESS NO HELP AND IM STILL WAITING FOR SOMEONE TO CONTACT ME ABOUT THIS .December 18,20018.I have to give a rate to have this posted that's why there is a star read more

Waited in line the usual 20 minutes, got Sandra, had a small box and couple of extra postage envelopes to mail, plus wanted to purchase stamps. Asked to see Christmas stamps and was yelled at by her. She said the line was long and she needed to hurry. I said I felt after waiting my 20 minutes, I felt I deserved to see what I wanted to purchase.. needless to say, I left without the stamps. Wow, first time I've been denied a chance to purchase 100 stamps. And I told Sandra she was awful and should be ashamed of herself. I've been using that post office for 12 years, this has made me decide to go to Snellville or Loganville from now on. If Centerville PO doesn't want my business, they won't get it.. and I hope if the day comes they cut back, this post office is the first to go!! read more

Tracked package. Has been on Mail truck for 3 days. Went to the Post Office on my lunch hour. I was told I would get a return call to tell me what the mailman did with my package. No call. Now I have to go there again to get an update. Phones go unanswered all day. read more

Our mail and packages are routinely delivered to the wrong address. I called regarding a package that was supposedly delivered according to the tracking information, but I didn't get the package. The postal worker who answered the phone rudely told me to hold, then put the phone down on the counter and walked away and never came back to the phone, My package was marked "delivered" when it was dropped off at someone else's home. We constantly get other people's mail in our mailbox and ours gets left all over the neighborhood. We have spoken to the folks at the post office, but these people have no interest whatsoever in doing their job properly. Deplorable service. This post office location should be closed. read more

AWEFUL ...WORST POST OFFICE EVER!!! They could care less about you and what you get delivered. I have had so many issues with this post office, I wish this location would CLOSE!!!! I have had my packages opened before they were delivered. I have had my PO box locked out so I could not access it, even though I had paid a year in advance!! I could go on, but you get the idea! Don't trust these people!!! read more