Worst communication I've ever experienced. Not only do I have to call the office like 4-5x to get a response , the surgeon is impossible to reach by email on MyScripps as well.
I was denied for a psychiatric incident that happened over a year and a half ago, I was cleared by my own psychiatrist as well, however their psychiatrist mis reported an incident saying it was within 6 months. I kindly asked the surgeon to double check my chart since this information was falsely reported.
They also knew this was going to be an issue months prior, but still had me complete all the steps, imaging, upper GI and spend hundreds on THEIR nutritionist they recommended.
Not only that, they also said their psychiatrist never denies anyone, it's her job to approve people! When I was denied I was told by several people they just "wouldn't submit" that report. Which led me to continue paying their nutritionist and fulfill all their requirements at a rapid pace. I was never met with the same urgency I gave to them. It was a waste of time , money and resources I truly think they just wanted me in so deep, I wouldn't switch to a new provider.
It was such a waste of time working with them. Lack of care to match. read more