2nd & Charles in Hampton is one of my favorite "happy accidents" in the area. If you love books,…read moregames, records, or just browsing something that feels genuinely fun instead of generic, this place delivers every time. It's one of those shops where you can wander for way longer than you planned and still feel like you got something out of the trip. The selection is solid and eclectic. They've got new and used books across genres, a great vinyl section that actually changes often enough to make repeat visits worth it, and a lot of tabletop games and collectibles that aren't shoved into a corner. Everything is easy to flip through, and it doesn't feel like sensory overload. Staff are friendly and actually seem to know (or want to help you find) what you're looking for, which is something I don't take for granted. No blank stares or "I guess?" answers when I ask about a genre or game system. What I love most is that it doesn't feel like a chain store experience. It feels local, personal, and like a place that rewards curiosity. Whether I'm picking up a book I've had my eye on, discovering an album I forgot I wanted, or grabbing something neat for someone else, I always leave feeling like it was time well spent. If you're the kind of person who likes real browsing not the "hit checkout immediately" vibe this store is absolutely worth a stop. I'll definitely be back. My kid could stay there all day and be happy but I would be broke so we keep it to a time limit. Be careful!

I love this place. Huge selection. Hands-down one of the best shops in the area. They also buy used…read morebooks, so keep them in good shape.

Plenty of retro and modern games if that's what you're looking for but the people running the store…read moreand the employees are dishonest and will undersell you on your trade ins. Went in 5/27/25 to trade in some collectible figures for a PS2 I was looking at, after ab 30 minutes of waiting for an appraisal the staff comes back and says my figure is worth 192 on a trade for IN STORE CREDIT (w/ 20% added for trade in Tuesday's) not knowing the true value of what I had at the time, I accepted the trade and ended up buying a PS2, memory card, warranty, and 2 PS2 games as well which ended up costing me ~300 in total; despite having a figure worth 4-500 I was given a fraction of what it was actually worth and ended up OWING them money. They then claimed that I need to remember that "they are a small business so ‍" What VGH failed to realize is that I had NO issue trading the item in to them since WITH the money I got from the trade I was going to immediately spend it back at the store meaning they would only stand to have made money on our transaction. The issue I have is VGH pulling an underhanded move like this then turning around allowing me to then spend more of my money in store (when my trade-in value was never met in the first place). TLDR: VGH lost a potential returning customer who would have given significantly more money to this company in time than what they got by cheating me out a SINGLE collectible figure. EDIT: I was also given a 3rd party PS2 controller when I bought my PS2 which is a laughable business practice.

The racist undertones were apparent once we walked through the door to return a single game…read morecontroller that was purchased less than 24 hours as first time patrons. We received a humiliating lecture in not reading the receipt which has 8 different store credit policy that makes no sense considering this store appears to be a small vendor that relies on thr community to keep the doors open. But the icing in the cake was the store manager I believe, he didn't announce his role, slipped out of his mouth that most niggers can't read as the cashier was preparing the cash back return for the item after saying he will allow it this one time. I guess he decided to break his own policy that is written on his receipt of no cash back returns - only store credit by how huge my eyes got when I heard the horrible word come out of his mouth. I will never return and I feel sorry for the African American male store cashier that works there for his calm and kind demeanor is what made me purchase in the first place. I will also be reporting this place to the BBB as well, maybe I don't know how to read how to make sure racists store receives reviews that hurt them just like they hurt their customers.

Very friendly and helpful staff. Well organized and clean. The selection of games in the game…read morelibrary was extensive. Cool spot.

Friendly staff easy to work with and they always have a great selection. This is my bread and…read morebutter store for all things comics.

This is a mostly toy store with action figures, model kits, stuffed animals and video games. Their…read moremostly Japanese merchandise differentiate them from our American toys. Great for Japanese toy aficionados.

This store has so much cool stuff lol! It truly has a unique collection at pretty fair prices!…read moreCustomer service is wanting, but the inventory more than makes up for it!!!

Jersey John is a glorified scalper. Definitely didn't feel comfortable bringing my kids there, and…read morehe charges almost double what you can get things online for. Buyer beware

Jersey John is super nice and always willing to help you find the perfect game for the family. We…read morefound this store a few years ago and have been coming everytime we are in Gloucester. The have plenty of comics, card game nights, sports cards board games. Plenty of parking, reasonable prices and friendly service. Definitely check it out l.

They know there systems for sure. They buy and sell used systems at a good price, need system…read morerepairs they do that also. If you are looking for a new release game or want lightly used game there the place to go. Check them out as they have four or five locations.

This place is absolute trash when it comes to consoles. I bout a ps2 in 2023, and had to replace…read moreit due to bad disc drive. Everything appeared fine since I got the replacement, until I just opened it up post-warranty for cleaning and to check integrity of heatsink paste.... The replacement console they gave me was FULL of dead roaches and their feces, dust, and the av port was rusted. I keep my consoles in a humidity-controlled room, the rust came with the console, so did the dead roaches. I don't know how that passed any qa, or the original defective console for that matter. The prices are cheap, but going somewhere else would be advised. This place has gone downhill bad.

Shoutout to Oldskool for having a great rewards program, deals, amazing selection, and an organized…read morecatalog between all their local stores. Great staff that have always been super helpful. I have been to 4 of their locations and always had a great experience. I was even deployed for a few months and they held onto the game they ordered for me instead of selling it to someone else.

This place just got renovated and it looks amazing there's usually a very friendly female working…read moreinside most of the time but today I met a guy I never saw before and he was very nonchalant and unhelpful. The moment I walked in I mentioned I was surprised they were back open since I thought they moved but was met with silence and when I asked about there new subscription member program he just pointed at a piece of paper and said "that" with the details that I didn't understand but refused to ask any further questions because I could just sense the unenthusiastic tone. I could just be overreacting but gaming either table top, desktop or console is an extremely fun hobby and I personally have applied to here many times I just expected someone who actually wants to be there to be there.

Great GameStop, it's my favorite location. The employee that's there is awesome!! He has great…read morecustomer service and even better he is very knowledgeable!! I never got to catch his name but he was very helpful! He helped me and my kiddos pick out a game based on what I was looking for. He also helped me select my family's next game purchase. He also knows Pokémon Podedex which made my kids quite happy!! The location is pretty large. Normally GameStop's are crammed and tight but this location is very spacious! Will definitely keep returning! Great used prices and they have a clearance with great deals!

I went there I bought a game and a NEW ps5 the ps5 was used and the game was faulty. Granted it was…read morea pre owned game but it should be able to work.

I recently stopped by Video Game Heaven located on Battlefield Boulevard in the heart of Chesapeake…read moreto see if they had the new Nintendo Switch 2. They unfortunately didn't have it in stock but they were very nice about it and told me to check back with them as they have many on order but they don't know when they will arrive.

First things first it was great. The amount of old and new games were perfectly balanced. The…read moreprices were amazing it made my haul amazing. I got a 24x46 Supernatural poster for 12 bucks. Also grabbed E.T. on the atari 2600 for 8 bucks (for the collection of course). Found Link's Crossbow Training for 7 dollars and that's better than any other price I've seen. Snagged two Wii games one was 3 dollars the other was 4 dollars. If you're a plush person there was a wall of plushes including Mario, Zelda, Animal Crossing, Sonic, etc. If you look past all the anime dolls it will be an amazing experience. Also Gex.

I don't know how I haven't left a review for this spot before. Pre-pandemic we were in here often…read morelooking for DnD pieces, post-pandemic - we're still doing the same. This place has all the trading cards you could think of and used to host a lot of card game sessions, hopefully they're still doing some events. Staff are super friendly, the store is well stocked, and there's a decent selection of comics too!

This store scales product on release day, they tried to explain how they weren't scalers by…read moreexplaining that msrp is just that, a suggestion, fine and dandy, but when you're selling at the same price as all the resale scalpers, based on scalped prices...then you're by definition a scalper, i will never support this business again now that I know they're a part of the problem