Outstanding service and products! Very professional and friendly help and assistance in choosing…read morethe perfect mattress!!!

The service is exceptional. The sales people try their best to make sure you get the right…read moremattress and are very personable. They make buying a mattress so much easier and answer all and any questions. I would not buy from another store now.

After hitting many of the larger furniture stores With rude…read moresales people, I came across BR outlet Small store, limited selection but great prices and service. Highly recommend at least give them a Chance....

I recently purchased a premium queen sized Serta mattress. The sales help was courteous and very…read morehelpful in assisting me towards a decision on quality vs. cost. They provided fast and efficient delivery as well.

I have gotten a mattress from Billy for the last 40 years and plan on getting another one soon. I…read morehave an antique headboard and footboard and Billy made my mattress and box springs 1 inch shorter so it would fit good. I have had a wonderful experience and recommend this company.

We went to Wholesale Mattress and Factory, Inc. a few years ago. We were building a new house and…read moreincreasing the size of the beds to king size in both the master bedroom and guest bedroom. The showroom is not impressive. It offers the various mattress types made in twin sizes for customers to try out. The staff was always very knowledgeable and helpful, though. What makes Wholesale Mattress and Factory different is that they really do manufacture the mattresses they sell here in Baton Rouge. They will make the mattress with the firmness you want, with or without memory foam and with or without a pillow top. They are even able to make mattresses that are different on each side of the bed. If one partner wants a firmer mattress than the other, MW & F can make a mattress that suits them both. Here's the kind of customer service they offer: we'd had a four-poster bed made. When they came out to deliver our new mattress and box springs, the new mattress sat much too high on the bed. MW & F took the box springs (which is really only a fabric covered box) back, made us a much thinner box springs to fit our bed perfectly and delivered it at no extra charge! Maybe the best thing about MW & F is the prices. We were able to buy two high quality, custom made mattress and box springs sets for less than any of the mattress stores wanted to charge for one! There are no secrets about how to make a great mattress. MW & F can make mattresses just as good or better than the name brands and sell them for much less. My wife and I will never go anywhere else.

Looking for a queen mattress nice for my bed and a wallet living room and a rug not over 1.500…read moredollars

My partner moved to Baton Rouge earlier this week and we used American Freight for our bed and…read moresofa. We got to the store around 2pm and the store manager, Justice, was super helpful and knowledgeable about everything in stock. We ended up getting a sofa and full mattress set with bed frame. The best thing was they have same day delivery for $80 (paid to the driver) and we had our furniture by 7pm that day. Lots of options for mattresses and sofa/loveseat sets at good prices. We ended up buying a dresser and dining set elsewhere but they have some nice pieces here too. Definitely check out American Freight when you're in need of furniture in Baton Rouge!

I purchased a mattress and they delivered a cheaper one!!…read moreThen picked that one up and brought a used mattress with no tags!'

I recently went in there in search of firm mattress! The hybrid mattress that we purchased from…read morethere years back just isn't cutting it for my husband's back anymore... too soft. We are supposed to be sleeping on firm beds... best for the back =) The Mattress Firm staff member, Jeffrey, greeted us immediately and helped us pretty much right away. He was super helpful and gave us the lay of the land. Of course we loved the Tempur-pedic beds, however that price tag was a bit steep for something we were unsure of that we'd like for the long term. The bed we tried was a firm, which was comfy, but wasn't sure how it would be after we purchased it an slept on it for years. My husband wasn't too keen on the hybrid bed after a while, but initially loved it. Anyway, we selected the Beautyrest firm bed. I felt better about that price tag and knew I wouldn't feel bad if my husband ended up disliking it after a couple years. I could sleep on any type of mattress, honestly. I'm the least pickiest these days. Anyway... we had a great experience there and Mr. Jeffrey went above and beyond to help us. He did a great job with the multiple customers he had to deal with, while we were there.

We haven't shopped for a mattress in 7 plus years so it was really overwhelming to see all the new,…read moredifferent styles that were available. After hours of going from one store to the next and laying down on one mattress after the next we made it to Mattress Direct. I really wish we would've stopped here first because it would've saved us a lot of time. Kendrick was great! He was really knowledgeable with all the mattresses and he helped us stay within our budget. He definitely helped us find the most comfortable mattress that I've ever owned. If you come here ask for Kendrick. He's really nice, helpful and he can help you find the perfect mattress to meet your needs.

If you don't want to read my review heed my advice, please! NEVER shop at this store. They are not…read morehonest or honorable retailer. However , if you have made the mistake of purchasing there and have a problem ( And if you read all the reviews of all of the stores, owned by the same two people, you will see that you will be in the majority) just go straight to an attorney. Trying to get in touch with the owners Ty Hingles and Lee Burns is impossible! They do not take pride in their stores or in their sales people and there's a good reason for both! The situation that I had at Mattress Direct with Ellis on Airline Highway is so detailed, I don't want to bore you with all of the needless back & forth that has nothing to do with the promise of a 365-day trial period on nectar mattresses that I purchased from him. I tried 2 Serta mattresses that he said he had available. I never got to lay on them but I specifically asked him if these mattresses were hybrids & he said yes when they arrived, they were only memory foam which was stamped on the bottom with a plastic label that said "MEMORY FOAM. Therefore it was not what I was promised but I was told I had to wait 30 days before I could return them. technically this should never have been even a trial. He told me they were hybrid mattresses when they arrived. they were memory foam. They should have, IMPORTANTLY, because the description given by the salesman and the description on the mattress itself were not the same thing (it wasn't a trial period) given me a REFUND at that point. no a TRIAL PERIOD"! I should have DEMANDED my money back right left the store, & bought ELSEWHERE (were they at least offer two trial periods, as Mattresses Firm offers) & none of this would be happening. HOWEVER , now well within my 365-day trial period, Ellis told me that they only offer ONE trial period, even though when I asked him what the trial period for Nectar was, he replied "they offer a 365 day trial"! I have a witness that heard a conversation i subsequently, had with him. Now they refuse to honor it. I've contacted Nectar as they promised me that if this company would not honor the 365-day trial, that they would pick them up. Now I've received a letter from nectar asking for more details that I provided them more than 2 weeks ago, but now I've heard nothing back from them. I've contacted both owners, sent them letters, left several messages & they do not return their calls, as you can see from the other reviews. This company promises yet they never deliver. As you can see from other reviews, they look for any way they can to get the most money from you & yet, not honor any kind of warranty/ trial periods. These mattresses were slept on for 2 months. I didn't want to deal with Ellis but it got to the point where I had to & it's exactly the nightmare that I thought it was going to be. All of this, he said /he said between the salesman & I are all needless chatter, but they'll find something they will claim, watch them, but they have no proof of it. NEVER buy from these people EVER, or you will be stuck with two miserable mattresses that you paid over $2,000 for that are not even comfortable enough to lay on for one night! however, look at the receipt, add the numbers up and subtract what I paid for it and you will see that they owe me $187.65.. simple math! I share the receipt that shows the description of an iComfort Iona mattress that I was told was a hybrid and it was not. ..as you can see from the AI generated response. As well as the salesman's rude text that I was able to uncover after he deleted it and the receipt showing they owe me $187.65 from the first transaction.

It's hard to find a good furniture store with good customer service these days , but this place is…read moreit!!! With prices skyrocketing in the World , this store has good pricing and selection. So refreshing to have a new store in town!!!!!! Carmen immediately was able to find the items I was interested in and was very personable in my sales experience.

From the owner: Everything in stock! Apply now with our no credit needed financing! 90 day buyout option or 12…read moremonths lease to own available! Only $25 required! 📞 CALL NOW AT 337-399-1355 📍 13353 Perkins Rd Baton Rouge, La 70810

My mom needed new living room furniture. We didn't really look forward to picking it out because of…read morethe other reviews we had seen. When we went, we were immediately greeting by Jas. She was very nice and listened to what we were looking for. She didn't try and sell us stuff we didn't ask for. She was very knowledgeable about the items. Not pushy at all. If we didn't like it, she moved on quick. It was refreshing. And when mom found the one she wanted, Jas told her to make sure it was what she liked. We actually found out after it was her first day there. I think she did amazing on her first day. The sale was easy and the delivery went very smoothly. And Jas followed up to make sure everything was delivered and we were happy. We are very happy with our experience and we love the furniture! It was also priced very well.

The salesman did a great job. The delivery was pathetic. The delivery crew stopped at a neighboring…read morehouse (I know this because Rooms To Go customer service said they had a photo and the house in the photo wasn't ours). They said they called and got no answer but I never got a call or voicemail and they never came to the door and knocked. The furniture was for Father's Day which is day after tomorrow and they won't come tomorrow. They just lost a $2k plus sale, as I cancelled the order.