Friendly staff, good prices, and a wide assortment. Their team is really nice, was patient showing me options, and helped me find something really beautiful and one of a kind. The checkout process was really seamless and they ensure you have everything you could possibly need. They also offer resizing services! If you're looking to purchase jewelry or bags and are open to something previously owned, it's a great place to check out!!! They also have a wonderful assortment on their website. read more

Pro-Tip for anyone selling luxury items here: Do NOT overshare your personal situation with the staff. When they ask why you're selling or why you need the money, keep your answer completely vague, just say "I don't wear/like it anymore" or "I'm clearing out my closet." If they sense you need cash quickly or are in any kind of financial crunch, they will use that leverage to drastically lowball the offer below what was initially quoted and put intense pressure on you. Keep it strictly business, hold firm on your price, and don't give them any personal details they can use against you during negotiation. read more

I have been a loyal customer at Oliver's for 8 years (and actually purchased this exact Bottega Wallace bag from them 2-3 months ago for $2,500). My experience today highlighted serious issues with how sellers are treated. I initially brought photos into the store. Staff (John) sent the photos to the owner's son, Jarred, who responded with an $1,800 cash quote. I went home to retrieve the physical bag and brought it back. The associate logged the bag's condition internally as 9/10 (excellent, with dust bag) and resent photos. Despite explaining three times that I was feeling unwell due to low blood sugar and asking them to speed up or offer a piece of sugar, I was made to wait over 30 minutes while customers who arrived after me were served first. I left briefly to eat nearby and returned. Upon returning, I was suddenly told the offer was dropped to $1,200 cash. When I expressed frustration, I was publicly told in front of other customers that I was 'confused,' and was offered $50 for my 'time' which was only reframed as 'coffee money' after I became visibly distressed by the public humiliation. To de escalate, Joe the manager moved me to a private back room. Once inside, the associate admitted that the original $1,800 quote was indeed real. They eventually "honored" the $1,800 payout, and management apologized both on site and in a follow up phone call. I hold a full audio recording of the resolution inside the back room cause I didn't trust them anymore after basically calling me a "liar" in front of others. Advice for future sellers: Be aware that they actively pay $20-$30 for positive reviews, so online ratings do not reflect every customer's reality. Be careful answering questions about why you are selling, as seller vulnerability is often used as leverage. Get every quote in writing before walking through the door, and do not accept sudden price drops after being made to wait. read more

First time in the store today, I've seen their ads all over Toronto, as well as walked by their shop previously. Very neat and tidy with plenty of sales associates ready to assist with questions or any needs you may have. As listed in their website, they carry a lot of jewellery, watches as well as designer bags. Some of the designer items like shoes, bags, or watches are preowned or heavily discounted. They are graded on a scale of how well the condition is. The sales associate I dealt with today was very helpful in answering my questions along with showing me products I saw on the website that were not in display at the store. Upon seeing the item I was interested in, she reminded me that if I'm not happy with how the product looks or anything, there's no pressure to buy it (as I was redeeming a gift card). It was a very relaxed and seamless process. There was another customer in the store inquiring about an Omega speed master that they had. The sales was very knowledgable of the item and was very transparent to customer of whether or not the item had papers, boxes, certificate as well as the of original purchase point. Hard to find parking on street (can only park there after 4pm) so will have to park in a parking garage so took off a star there. read more

Oliver Jewellery - Nice selection of purses that are no longer in circulation. All brands, Louis Vuitton, Chanel, etc.. - Pawn Shops Near Me - Toronto, Ontario

My girlfriend and I popped into this store on a Sunday afternoon to take a look at some items we were interested in. Very neat store on a side street, in a nice part of town. I walk by all the time and see the red Chanel and Hermes bag on display so it's definitely an eye-catching and memorable storefront! Right next door they also have a buying office so you are covered either way! We were greeted by a security guard who opened the front door for us. I was very impressed to see the very neatly displayed bags and jewelry! The side closest to the front of the store has their selection of Hermes bags, a great selection of highly coveted bags. Near the middle there were a few sales associates working and other luxury bags behind the counter, and there was both fashion and estate jewelry on display in the glass cases. The back of the store has watches ranging from entry level to Rolex and Chopard, and a door to the back where they have more items. Our sales associate was Chi who was very professional and pleasant to work with! She really knows her stuff. We were interested in a YSL cardholder and Seiko watch and she got them promptly for us to try. Everything is quick and seamless, as they have tablets to find the items and verify availability - it's great to know that what someone sees online is reflected in store. When debating between the YSL cardholder and the Chanel one, she was able to help us choose based on quality, value, and condition of the used item. She explained very clearly the authenticity certificates, value appraisal forms and provided everything in original packaging. She also added a dust bag for the cardholder as it was missing one. We had a little hiccup redeeming a gift card but she was able to resolve it quickly. Very happy with our purchase and will definitely be browsing this store more often as we had a very nice time. Thanks Oliver Jewellery! Pro tip: It gets very busy on a weekend so definitely recommend browsing online and narrowing down to a few items to look at in person! read more

Though it was not the outcome I wanted, it was what I was expecting. The attendant who helped us was very polite and great at his work. I appreciated his professionalism. Thank you for great customer service! I brought in a diamond tennis bracelet encrusted in silver. They're mostly looking for gold and the diamonds were chips so I was advised to try Marketplace. Thank you for letting us bring our doggies in. I recommend this business for their customer service and honesty. read more

Oliver Jewellery - Pawn Shops Near Me - Toronto, Ontario

I admittedly forgot to take pictures inside of the store, but the items I ended up leaving with were actually not visible from the store displays. I went into Oliver Jewellery to browse while I was in the area for some other shopping I was doing, and I was impressed by their rebranding. The store layout is very organized and they have iPads if you'd like to browse some of the stock they have upstairs that isn't on display. Many of the items they have are discounted on top of the discounted prices, leaving you with a great deal! If you're looking for something in particular, you could use the online store filter features to navigate their inventory in store or online in advance. The staff were helpful and able to suggest options for alternatives to what I was looking for, and were quick to invite us upstairs to take a look at some of the items we were interested in. I would definitely stop in if I was in the area again, and I will likely keep an eye on their new inventory as it comes in! read more

Oliver Jewellery - Gucci GG0872S Gold Tone Metal White Acetate Green Round Sunglasses - Pawn Shops Near Me - Toronto, Ontario

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They have so many fancy products. Had a good time there with excellent service!!! If you are looking for preloved designer bags, jewelry or watches, go to Oliver's read more

Oliver Jewellery - Pawn Shops Near Me - Toronto, Ontario

Went to buy a Breitling watch the next day it was $500 more. ‍ not great.. everyone was friendly. Yorkville.

I have ordered from Oliver's several times. All of Oliver's sons, whom I call the J's, are super nice and so accommodating. I love everything I've gotten from them. The condition of each piece has been phenomenal! They have a wide selection of different pieces from luxurious jewelry to luxury purses. The fact that the items I've acquired from Oliver's look pristine even when categorized as very good is a nice surprise. I also love that limited editions I've missed out on are available there. The high value of the items, combined with the super J's awesome client care and support is well worth it. read more

I was desperately hoping to replace a Tiffany ring that had been discontinued. I didn't feel confident in the quality or authenticity of those on eBay so started to look at consignment shops online. Oliver had exactly the ring and the size I was looking for - at a great price! the ring was shipped quickly and securely, and arrived beautifully packaged with authenticity paperwork included. I was very impressed and would not hesitate to buy luxury consignment jewelry from them again. plus they are Canadian! read more

We had a 5 star experience purchasing wedding bands on valentines day. First you have to be buzzed in. You are greeted by the most polite salesmen. It's like walking into the most elite jewelry boutique. We had a newer fellow, he was having trouble with the iPad as he searched inventory for our rings. Jerod came over and helped within minutes he found our perfect rings The rings were brought to us, we tried them on, made our selection, paid, I was watching market place about jewelry appraisals. I looked up the values on Tiffany's website. Both appraisals were spot on. We had the ring sized. Thought it would take a while, it was completed so fast. Only 1 1/2 days. The store is beautiful. I loved looking at the jewelry and will be back to purchase a couple of vintage pieces. I think if you go in you need to know what you are looking for. Most of the merchandise is in back, they bring you your selection. An acquaintance recommended them, she went to sell gold for cash, she didn't think they offered enough, I'm guessing she had one of her famous tantrums, then went to many other businesses trying to get a higher price. Oliver paid the most, but she was too embarrassed to go back. I no longer talk to her. read more

They always provide the best products and services! Stuff are super friendly and helpful

JZ is amazing he is helpful and has a great understanding of all the products they sell. The options of designer items is incredible with fair prices. I would highly recommend to buy a gift for yourself or someone else 10/10. read more

first time in this store and the Salesman behind the counter gets a 5 but the security Guard is1 star. i was interrogated before i could enter by answering his questions to to why i wanted in the store and what i was looking for and what i was planning to buy. Really! i am a white senior woman and i was dressed comfortably. I wasn't there to look but buy. Meanwhile a beautiful young woman comes in after me and no questions asked at the door. Interrogation is never part of "the job". read more

My wife and I visited the Yorkville location for the first time. We has some lose diamonds to sell to them. The clerk was excellent but the results were not because the diamonds were too small and they refused them. A waste of time! The man with the money and cash saved. Strange Outcome Oliver! read more

Amazing shopping experience!! And the salesperson is very helpful and nice. I really enjoy to shop here!

JZ from the Yorkville location was awesome. He was really thorough and patient with me and helped me purchase the perfect bag. Oliver's has an amazing selection of items, I will definitely be back! read more

Excellent service. Professional atmosphere. Selection could be better but they are still new in Oakville. Wish they had watches, although they are available on line. read more

Happy with my experience...my order came super quickly by courier (next day) and I love the piece. Came with a certificate of appraisal and a polishing cloth. Communication by email has been excellent. The website is updated constantly so you can see what they have in stock. I will be shopping here again to add to my collection. read more

If I could leave less stars-I would!!! Yesterday, Dec 8, 2022 I went to this location to purchase Christmas gifts I was REFUSED ENTRY!!!! The security guard looked at me, spoke with another person, poked his head out the door and said "we're closed". I looked at my watch then looked at the door it said 10-6-so they're open for another 30 mins, I mentioned that the hrs on the door says otherwise. he then said "it's on our website, I checked the website it still says 10-6. I got the distinct impression I WAS REFUSED ENTRY because I'm a PERSON OF COLOUR!! I will never spend my money at this store! There are many other stores in the city selling the exact items with much better and professional service!!!!!!!! read more

A spectacular 40th Anniversary ring As a satisfied, repeat customer of Oliver Jewellery, I want to express our appreciation to Andrew for his prompt online response and honest advice when we were purchasing a ring for our 40th anniversary. The ring arrived quickly, in pristine condition and the quality of the stones and the intricate setting exceeded our expectations! It is perfect! It is very convenient purchasing luxury items online (particularly during the covid pandemic)at affordable prices, complete with a certificate of appraisal to verify their authenticity! Thanks again Andrew for helping to make our 40th Anniversary extra-special! Definitely a 5 star experience! read more

"Big Daimonds Small Diamonds Chipped Diamonds Broken Diamonds Any Diamonds!" That's a bunch of horse shit. I brought two diamonds in..the guy in the front didn't even take them out of the bag and said "I'm not buying these" and basically threw the bag at me. Get your head out of your ass. read more

Excellent and very friendly staff .Lots of gorgeous merchandise. The handbag selection was awesome as were the prices. The jewels were outstanding. A must go. read more

Simple process, bracelet was delivered within a couple of days and product is exactly how it was on the site. Would revisit Oliver again

Please don't ever go to Oliver Jewellery either Downtown or Midtown. Their customer service is beyond horrible. They say one price and then when you go back to see them, they tell you a substantially lower price for buying your jewelry. They are rude and incredibly disrespectful. Whatever you do, don't do business with Joey or Jacob who are the biggest offenders. I've never met two more dishonest business people. I ended up going to Harold the Jeweler Buyer and got almost double what they offered me and more importantly I was treated with respect. No matter how desperate you are to sell your jewelry, you are not desperate enough to go to Oliver's. read more

I bought tiffany necklace and bracelet it is a jewelry for a lifetime with affordable prices. Good customer service, you can even request a piece of jewelry to see in the other store near me! and ii want more! read more

Wow my experience with this company was bizarre. I bought some Tiffany earrings. The price on the earrings was $800. Because this is a second hand item I negotiated a price below the stated retail price. When I went home I checked the item on the Tiffany website which listed the earrings for $745. The certificate of appraisal from Gem Review Inc. is $800. I called the store to ask about the discrepancy. I was told that "Tiffany changes their prices all the time." Someone fake cried and whined in the background for most of the call implying I was a crybaby for making the enquiry. I was put on hold and when the person came back he was belligerent, "Well what do you care? Did you pay $800? What do you want?" When I asked his name he said "Juan Carlos Valdez" I said I would review his behaviour online, he said,"What's your name? I'm going to review you!" Are these people on drugs? Clearly they view their customers with contempt. Yes, I still would have bought the earrings if the list price was $745 but a) I would have felt better about my purchase if pricing had been transparent and b) It is disappointing to do business with a business that disdains customers and operates like a frat house. read more