I left Mike I voicemail this morning regarding a bug infestation in my cabinet and he called me…read moreback within a few hours and helped me out over the phone with some great and through advice on how I can get rid of them. He said the type I have has no chemical solution so he walked me through the steps I should take to get rid of them. All for free! I highly recommend Jager Pest Pros for honest, friendly and very helpful service. Thank you so much Mike!

These guys go a great job. They came within hours of my call and the problem was remedied asap.read more

'd give more than 5 stars if I could. Ken was extremely knowledgeable and took his time to explain…read moreeverything to me. He was patient as I asked a ton of questions. I have an existing contract with a large company but they wanted to charge me over 4k for treatments, special insulation, etc. so I reached out to Bug State on a recommendation. Bug State saved me from spending $4300 and getting an unnecessary treatment. Ken could have sold me on a lot of work and I wouldn't have known any better but he was honest, gave me real information and never pressured me. I highly recommend them for any pest services. While I still have that contract with the big company, I will be calling Bug State for all future work. Integrity is something that is hard to find these days but it seems to be a cornerstone of how they do business. Cannot recommend this company enough. ***For awareness - this review is the same one that I posted on Google reviews. I wanted to make sure that Ken and team had a review on Yelp as well so I copied it from there. Highly recommend these folks!

I got great service from Ken. Hes fair and an expert at helping you out!!!!…read moreDo not hesitate to save your home from termite invasions using his service. We had a misunderstanding but Ken kindly called me to make things right.

Helped me with squirrels in attic and rats in garage. Most important sealed off all the entry…read morepoints and have not had any "visitors" since their service. These guys are great.

Entirely UNPROFESSIONAL. Wasted a ton of our time for a number of days quoting us and stating he…read morecould take care of our 4 properties. Then when he asked what days we needed the properties treated, he stated he couldn't service us at all. Wasted our time and now we have to scramble to get somebody else.

Rudy was on time and very professional. He made sure to address any issues that we may have had…read morewith pest.

I've been a customer for more than 5 years but I guess that doesn't matter to some companies. I…read morescheduled a spot treatment. No one shows up and they instead schedule a quarterly. I tell them no to the quarterly, I just want the spot treatment. Now I know that as a business they wanted to make the money from the quarterly but as a paying customer, I needed them to do what the customer was asking. No apology for not showing up, no followup from the manger, just no customer service. Too many pest control companies out there to deal with subpar customer services.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.

We called Total Pest Elimination for an emergency and they arrived in less than an hour to handle…read morethe situation! Their prompt, courteous service was outstanding! Highly recommend!!

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

Was a no-show for the first appointment, then was hours late for the two next appointments. Does…read morenot care, does not call to give you a heads-up either, even when they know they will not service your house on the appointed day.

He is SO responsive! He takes great care of my parents house and always goes above and beyond, I…read morehighly recommend him

Chris is very responsive and we were able to get scheduled right away. I compared quotes to other…read moreservices and his prices were less than the big name groups plus his service is more personalized. I've saved his cell in my phone and recommend him highly!

About a month after Layne treated my yard and the outside of my house I found some ants in my back…read morebedroom and 2 huge ant beds outside the window. I texted Layne and received a quick response that he would return and retreat the area. He followed thru and there are no more ants. It's great doing business with honest people!

I wish I could give Layne more stars he is very kind and professional, he makes sure everything is…read moregood before get pay. Very reasonable pricing , he comes back couple times to make sure everything done right and no more pest problems. Highly recommended