Jake, Mitch and Daryl are awesome. My friend and I were in Clear Lake on our way to Omaha when my…read morenew (not Ford) car would not start and could not be jumped. They were very willing to troubleshoot and eventually got it running. They were so helpful! Best service ever!!!

This dealership has The Man if you need to service a '76 Ford! I limped into their dealership with…read morea vehicle others (except for Latimer Fuel, another good mechanic just south in Latimer) couldn't or wouldn't fix. Basically needed a new alternator/voltage regulator, but even in 2016 people think ladies know nothing about their vehicles, and pretty much ignored my suggestions when my classic 1976 Ford MiniHome couldn't hold a charge. This gentleman(!) went to it and had me back on the road. Whatever will we do when mechanics like him decide to retire and quit fighting to get '76 parts unbelted from their 40+year-old frames?! Thank you, sir.

Good service and sales departments. Friendly staff. Fast…read moreservice in the service department.

From the owner: Our company is focused on our customers satisfaction! We are in the process of a complete make over…read moreof our dealership to serve you better! We offer a non-commissioned sales environment that is hassle free and focused on your needs not ours! We offer a Best Price Guarantee on New Vehicles and our Used is a 1 Best Price upfront. Service offers FREE Pickup and Delivery within 15 miles for any service work! Free Loaners for extended work and Mobile Service so we can come to you for smaller maintenance and recalls!

Careful! Get EVERYTHING in writing and NEVER put down a deposit without a SIGNED purchase…read moreagreement. They will keep it!!!

I brought my car in for oil change on a Saturday b/c I had good luck with this dealership before…read more I had to prompt kid at the service desk to have car vacuumed and washed (both are supposed to be a courtesy for buying oil change). I got halfway home and realized my change, chap stick, and new pack of gum were gone. Nice. I went back to dealership to retrieve my personal possessions and was told "they were in the driver's side door" which was b.s. -- they were not. The kid who cleaned the car was standing there and had a guilty look on his face. Busted! I'm a mom -- I know guilt when I see it. Doubt I'll be back. Sad. UPDATE: Scott Deetz from MC Ford called me within minutes of my review post to get me to change my online review. They don't want a bad review, he said, "because it's not fair." I told him what's not fair is having $10 worth of stuff stolen, being lied to, and now he wants to make ME the bad guy?? WTF! I told him he needed to talk with his staff, train them to better serve their customers, and eliminate the ones that steal. He wanted me to come BACK to the dealership to "discuss" my "scathing review." As if that will make it right. His request almost sounded like a call to the principal's office. lol. As if ANYONE in their right mind would go to that. So he kept talking...and talking...and talking. Never have I heard anyone talk more without saying ANYTHING than Scott Deetz. He certainly loves the sound of his own voice. Yet he offered NO RESOLUTION in the twelve minute conversation so I told him that and ended the call. He called back saying "he was sorry we were somehow disconnected" when he knew full well I terminated the call due to his poor resolution skills and ineffective leadership. He offered no apology, did not accept responsibility, and offered no resolution to the problem. I want NOTHING more to do with this dealership. Period. I definitely will not be back.

you always want the best repair for nothing. a brief conversation helped misunderstandings and kept…read morea reasonable completion time. costs are always higher than wanted.

We were very please purchasing an SUV from Fairmont Ford. Gregg Smitherman was very friendly and…read moremade our experience awesome. We will definately be doing business here again!

Very disappointing experience. On August 27 at 7 pm, I signed a purchase agreement for a 2023 Ford…read moreEscape. Since my bank was already closed at that time, the finance manager assured me that I could bring the check the following day. The next day, August 28, I went to my bank, obtained the check, and returned at 2 pm to complete the purchase. To my surprise, the dealership had already sold the vehicle without notifying me. Selling a car under these circumstances shows a lack of professionalism and respect for customers. I will not be doing business with this dealership again, and I strongly advise others to be cautious.

An absolutely wonderful buying experience from the Rochester Ford crew…read more Aaron Salveson has been great to work with. Mike Jasik (finance) made what is usually the most painful part go very smoothly. Also, thanks to Mike Harris and Tony. I wouldn't consider going anywhere else ever again.

Absolutely, absolutely phenomenal experience. I don't think most people give dealers five-star…read morereviews (I'm pretty sure it's unheard of, really), but Witham has been amazing. When we first went in to see if a VW was for us, we made it clear that we only had 40 minutes for a test drive and to see if a Jetta would be our type of car. We worked with a sales associate (Dragos) who was fun, explained things quickly, but thoroughly, and made sure we made it out with 5 minutes to spare - absolutely no attempts to hard sell us or disrespect our schedule. He was easily the most friendly, laid-back, and comfortable sales associate we've ever worked with. After we'd decided a VW would be for us, their sales manager (Tim, I believe) was fantastic about getting us a fantastic price without all of the "negotiating" back and forth. He was clear and upfront about what he would be making from the deal and where he had a bit more wiggle room on price. He talked to us about all of the various rebates, and when he quoted us an amazing price, I had assumed it was *with* dealer financing as any other similar amazing offers from other dealers had required us to use the dealer financing instead of our own credit union. Our sales manager, Tim, said "Nope! Use whatever financing you want!" He was happy to rerun numbers for us multiple times without looking frustrated, and he made us feel like valued customers without pushing us into packages that we didn't need or want. I never once felt pressured. When we said we couldn't take possession of the car that particular day, he was happy to take a deposit on the vehicle so he could take it off the lot, and he said to give him a call when we were ready. We did and the car detailed and filled with gas. They didn't quite have all of the paperwork done and ready for when we got there, but it was less than an hour's worth of wait and paperwork (all while being friendly and taking time to answer any questions about the car and explain any features), and we were driving off with our vehicle! Absolutely no fuss, no frustration, and we felt extremely valued. I feel like we got a fantastic deal too - one that other dealers weren't going anywhere near price-wise. I don't think this is how amazing car purchases are supposed to be. I think I'm supposed to feel annoyed and gypped over the whole experience, but I don't. Witham's customer service really sealed it for me. I even brought in a batch of Scratch cupcakes for the staff when we purchased the car to thank them for being so awesome.

Poor service department, will not ever do business with them again! Have owned several Fords and…read moredone with getting screwed by Ford!!

It's worth your salt to have Rochester Ford service your car. You can count on them for expertise…read moreand professionalism. But you can count on them for more. I learned that on August 27, 2026 when a Check Engine light appeared on the dash of my Ford Edge. It put us in a bind. My wife and I had driven to Rochester for the reason many people go there: to get Mayo Clinic's help with a serious health problem. When that's on visitors' minds, they don't need the added stress of dealing with glitches, be they with lodging, getting around town, or with their car. Luckily, Mr. Brice Salzl at Rochester Ford appreciated that we were in a spot: we had a 510-mile drive home ahead of us, and dared not try it with engine that might quit along the way. He paused what he was doing, and brought in a technician who likewise set aside his work to help us. They diagnosed the problem, determined it was minor and could be safely dealt with later, and got us on back the road. This situation would have been a nuisance if it had happened at home. But we were ten driving-hours away and had a health issue on our minds. Mr. Salzl and Rochester Ford did us a big favor by taking our concern about our car off our plate.

I cannot believe they are treating a REPEAT CUSTOMER LIKE THIS! Don't come here, horrible service…read moreexperience...Update. I've owned this car for 5 months, it's been great! But the customer service after purchasing this vehicle has been horrendous. 2 weeks after purchasing I found water in the taillights. They fixed this issue by replacing the outside taillights, when I asked for the inside ones to be replaced as well since they had just as much water in them they never did. Then a piece of chrome trim was falling off that I didn't notice, they fixed it (without asking), then I had a terrible wind noise from the driver door, they bent the chrome in multiple places on the edge of the door leaving noticeable creases, and I am still having this wind noise. Now since the day I bought this THIRTY THOUSAND DOLLAR car, literally on the test drive there was some sort of rattling sound that I thought was an unbalanced tire, as it didn't make the sound again for about a week after purchase. I've been bringing this car in MULTIPLE TIMES PER MONTH, and EVERY TIME I come in there to try and figure out this issue I get the run around. "It could be a hood latch" "it could be a hood hinges" "every other car makes the same sound" "bring it to our certified body shop, we can't diagnose it" "bring it to a different dealership we can't figure out the issue"(after they looked at it for quite literally 20 minutes) "this sound is normal on ford escapes" NO ITS NOT!!!!! THIS CAR DOES NOT FEEL SAFE TO DRIVE ABOVE 60 MPH, IT SOUNDS LIKE AN AIRPLANE!!! I PURCHASED THIS CAR CERTIFIED PRE OWNED WITH THE SUPPOSED 170 POINT INSPECTION AND WARRANTY AND 100 PERCENT CLEAN TITLE WITH 14000 MILES!! How did I catch all of this within the first 3 weeks of owning it If there was a 170 point inspection done?? 5 months later and this car feels like it's going to fall apart at 60 miles per hour and above and they won't do a single thing about it. I've called MULTIPLE TIMES in the last 2 weeks and left messages, DURING BUSINESS HOURS, before 10 am, and have not received a call back. They said a month and a half ago they were ordering parts to fix this issue and they would be in within a week. None of these parts are causes of this KNOWN issue with this vehicle. And NONE of these parts have showed up yet, and I have no word on when these parts will be in. I have sent them multiple technical service bulletins and every time I send them they seem to be ignored and I'm always told they "can't find the technical service bulletin" when I send them full page documents with reference numbers, dates, and any other information they need to know, just because I purchased a car from a dealership with a warranty doesn't mean I don't know what I'm talking about, and I suggest if you want to keep a customers business, then you take their concerns seriously. My business will be taken elsewhere SOMETHING ISNT RIGHT, if I'M CATCHING ALL OF THESE ISSUES WITHIN DAYS OF PURCHASE, excellent sales experience, would not recommend coming here for anything else.

Thank you team at Fort Dodge Toyota for working with me in getting the car I was looking for! I…read moretook in my car for a trade-in for a new RAV4 hybrid. With the COVID-19 pandemic many dealers did not have what I wanted but this team didn't let that stop them. I worked with Drake who personally contacted other dealers in nearby states and was able to get the car delivered in Iowa. I even had my family in another state try to help me find the car in the color and specifications but they were not able to find it. It was at this dealership with their knowledge and research skills that they were able to find the car. Also, since this was my first time financing a car I wasn't sure what the process was but Sidney was very patient with me and helped me get a great deal! I took advantage of the special Toyota had and since I am going to be a new grad I was able to apply for that program as well. I got a fantastic deal and if you're looking to trade-in your car or are looking for a car and can't find it in Iowa be sure to stop in to Fort Dodge Toyota for your purchase! -MJ

I was looking for a used car for my Daughter, this was going to be her first car so it was a very…read morebig day. I found a car I was interested in, and drove to Ft Dodge, from Des Moines to look at it. At first, I was afraid this was going to be another "Big Dealership" experience, where the interaction was going to be impersonal and the negotiations drawn out and painful. Boy, was I surprised. We were met immediately at the front door by a Salesman, who immediately helped us even though we were looking at the cheapest cars on the lot. The vehicle we test drove, and subsequently purchased was clean, fully operational, and exactly what the advertisement showed. This is one of the few used car dealerships I have ever found with a "7 Day, if you don't like it, bring it back!" guarantee. That made me feel quite a bit better about the quality of the cars I was looking at on this lot. But it gets better. After the price negotiation, which took about 5 minutes, they met the price we both felt was very fair for the car. The Sales Manager came over, and very carefully explained all the paperwork to my daughter, what each form was, and what it meant. My daughters eyes really lit up, as it was her first real "business" experience. When they heard it was her first car, the Store Manager came over and introduced himself to us, was genuinely excited that we had chosen their dealership as her first purchasing experience. This was probably the best dealership experience I have had in my 25 years of purchasing cars, and the next time I am in the market for a Ford, Toyota, Lincoln or any used car, Fort Dodge Toyota will be at the top of my list. I highly recommend this dealership to anyone who is looking for New car, or a quality used car. I received no payment or incentive to write this review. This review is entirely from the heart of a very satisfied customer.

I had awesome service on my Jeep! Brandon answered all my questions. Making another appt for…read moreanother vehicle, because when you have great communication - you get the answers to your questions.

What a bunch of con artists. Dave Syverson Ford likes to scam its customers. They hide service…read morerecords and insurance records showing damage on brand new cars. Always do your homework and search the Vin numbers. Then they try and remove google to hide all the negative reviews, but they cant remove these on Yelp. Just as the other posts state - this dealership is one of the more rude and shady places to buy a new or used vehicle from. Stay away and find another dealership. You have been warned.