I had the pleasure of meeting Richard Brister when he helped me settle a dispute that I could not…read moredo alone. He is very knowledgeable, friendly, kind and someone that you will want on your side. I wouldn't hesitate to call on him again if needed.

*** Tully Rinckey's response to my reviews is disingenuous. We already addressed this matter…read moredirectly with the firm. The only options presented were to continue paying them to correct mistakes in their work--despite their already having the necessary information and documentation--or to close the matter and receive only the unused portion of the retainer. They had the opportunity to resolve this privately and chose not to. ** Richard Brister is highly persuasive during the initial consultation. Unfortunately, his impressive phone manner is where the competence at Tully Rinckey ends. What Mr. Brister promised us during our consultation bears absolutely no resemblance to what the firm ultimately delivered. He explicitly assured us that our $4,000 retainer would cover a robust, comprehensive demand letter and active negotiations--even discussing specific enforcement provisions to hold management accountable to critical safety measures. We relied on those professional representations when we signed and paid our retainer. What we received was a weak, inaccurate and completely unusable draft. It was addressed to an individual who no longer worked for the company, contained a false timeline, failed to include our core claims, and completely ignored the evidence we had provided. It was a sloppy, careless rush job that caused our household and my 88 year old mother additional distress. The worst part? When we pointed out these glaring, objective errors, Tully Rinckey did not offer to correct them without further depleting our retainer. They never denied that we would be expected to pay additional legal fees simply to obtain an accurate and usable version of the document we had already retained them to prepare. To anyone considering this firm: Do not be fooled by Mr. Brister's polished sales pitch. Get every verbal promise in writing before you hand over a single dime. We trusted Tully Rinckey with thousands of dollars and a highly sensitive matter, and we were left with zero results, a bigger headache, and a nearly depleted retainer. Shame on Richard Brister, and shame on Tully Rinckey. Stay tuned for more TR reviews.

HORRIBLE!!! On March 19, 2024, this attorney agreed to add a simple Codicil to our Last Will and…read moreTestament. "I'm happy to assist you with updating your estate planning. I can also prepare a Health Care Proxy, Living Will and Power of Attorney if desired" she boasted to us on that date. We informed her that time was of the essence..it needed to be done before June 4, 2024. "We have plenty of time" she responded with. On March 22, 2024, she wrote "I'll review and will contact you to discuss any necessary modifications." It is now 5 weeks later, and this woman has gone AWOL. Not a single communication of any sort, nada, zip, zero! When you call her office, you get a recording stating "my preferred method of communication is through email." OK...we obliged. Result from that email 6 days ago as of this writing? Nada, zip, zero! So...now we call her office a SECOND time, but this time we left a voice message (since her "preferred method of communication" has obviously fallen on deaf ears). Result from our voicemail message 3 days ago as of this writing? Nada, zip, zero!! This woman doesn't even have the decency and common courtesy to return messages. Update! Today, FINALLY we received an email which reads: "Sorry, I was on vacation visiting my mom in Florida when you emailed last week. I have a lot going on right now and I know that you're anxious to proceed. I am referring you to......" Uh what? Are you kidding?! We've just lost 5 full weeks! We have NOTHING to show for our trust in this attorney. If you've got unlimited time and patience for a bait and switch attorney with zero communications skills to massage a document as important as a Last Will and Testament...then by all means, this is your attorney!!

October 20, 2015…read more Betsy is by far the best divorce attorney!! I went to several consultations, spent over $1,000, and didn't feel comfortable with any of them. They all made me feel that in NYS it didn't matter who made what financially, or who was in the wrong, you couldn't change the law. Basically, the less time you were married, the less you were entitled to. Divorce is a stressful time for anyone, especially when you are the victim. Most attorneys' treat it strictly as a business contract, forgetting the emotional turmoil you're experiencing. They just want to hear the facts, and paint the realistic picture, which is usually pretty bleak. Betsy Album is the exception. From the moment I met her, I knew she was the person I wanted to represent me. She is extremely professional, and her bedside manner is superb. She took the facts, and came up with a game plan. I was hesitant to ask for much of anything with being told "I wasn't going to get it in NY." Well, turns out I didn't have to, with Mrs. Album. Using her expertise, she developed a proposal with all my best interest in mind. She is continuing to fight for me, and the end is near. Using the old cliché, I'm seeing the light at the end of the tunnel, and with Betsy Album it's bright.

One of the worst experiences of my life. Assets were under valued and I have no weekends with my…read morekids ever. The first 8 hours of mediation were spent discussing fictional #'s where she had me paying child support for the entire year my kids turned 21 which was 19 extra months. After mediation you go to a fly by night attorney with a basement office to handle the legal part because she is not educated in the law. You don't have to have any training to become a mediator. I also overheard conversations while using the bathroom.

Do not use this woman if you're in a high conflict situation. I have spent over $60k in post…read moredivorce legal fees trying to untangle the complete mess of a separation agreement she authored. That's in addition to the lost custody time and general pain and suffering caused by the illogical and nonsensical terms she wrote into the agreement. During mediation, she definitely favored the other side, so men beware. My requests were quickly dismissed, while my ex's were given weight and preference. End result was an agreement that was comprised almost entirely of my ex's demands. I strongly recommend using an attorney mediator, not one who tells you to buy her book if you wish to understand all the proprietary terms she will throw at you.

Mrs. Palumbo was a life saver for me! She listened and was very empathetic. I truly trusted her and…read moreshe went above and beyond for me. She is professional, very responsive and affordable. I highly recommend Mrs Palumbo and her staff!

I have known Marilyn Palumbo since 1979, in grade school. She has always been a person of great…read moreintegrity with a great work ethic. I have recently needed her professionally in a few capacities. I am more than pleased with all of her legal advice and all outcomes. I will continue to use her services in the future. I highly recommend her for your legal needs.

I hired Julie for my Separation agreement and then I planned to hire her for my divorce that would…read morefollow but I will not be doing so. She is extremely unprofessional and unworthy of any client. If you want a lawyer who doesn't respond to your emails, then she's for you. This process took months when it shouldn't have been a simple job for her. Her office is cluttered, she messes up grammatically in documents and then takes weeks to respond (one email took a month a half to get a response from her)...overall she doesn't show the same respect towards clients as she should for how much I paid her. I will not be returning. Ever.

I hired Julie in 2014. she represented me in my divorce. I gave her my deposit. that was all I had…read moreand she knew it. My former husband 3.5 times what I paid. we had to deal with TPO's and they were violated. I could call her and she would tell me what to, and that was it. She let me know that telling the BS was unnecessary. I counted on her, and hoped she never asked me for more money. My ex was try to force me into foreclosure. she told me what to stop paying . I had to get a 2nd job, but she never asked me for more money. I would definitely recommend her! she helps you to keep the messy stuff in perspective.

Deborah Case is a dedicated, caring attorney in the Rochester area. She responds to clients and…read moretreats you like you are more than a dollar sign. She has helped us with the sale and purchase of our homes, wills, and more. We are very appreciative to Deborah for always taking care of us and our family members.

From the owner: Individual attention to your matterread more

I used Kevin & Debbie (Rochester, NY office) for my mediation process. I really would love to give…read morethem 5 stars because Kevin was just a good dude...very knowledgable. Debbie, the paralegal who I only ever consulted with via e-mail, was helpful if lacking a tad of bedside manner. The reason for the drop from 5 to 4 is I felt things were not fairly or adequately explained to me during the mediation process. Now that I'm a year post-mediation, I really wish they had explained more of the Child Support laws - and that we should negotiate & potentially deviate from the state calculator because we were 50/50 custody. Instead, they just signed me up for the full $2,700/mo cost as the higher income earner and sent me packing. I also wish there was more thorough explanation about asset division. He suggested we keep her car loan in my name until the loan matures and just share the cost. Cool. Looks fine on paper, sounded fine in the office - but in reality, now I'm financially tied to my ex for 3-4 more years. I weirdly own her car and have to do her registrations, maintain insurance for her, and all that stuff. I can't imagine this isn't something they experienced before being professional family law specialists. A little education would've gone a long way. I appreciate that they wanted to keep things on the lower end of costs & move us through quickly...but some of these basic things would've been super helpful instead of telling me things to "get it done" that would ultimately be HUGE headaches later on.

I worked with Jamie Bakleh and she is absolutely the best lawyer I could ask for ! She was so…read morepatient, kind, professional and helped me navigate through my legal matter. She always kept me informed and answered all my questions promptly while taking a lot of time so I understood all matters. She was absolutely amazing and went out of her way to keep me calm when I was anxious. Jamie worked so hard on my case and I am forever grateful to her. So thank you from the bottom of my heart! I would recommend her to anyone.!

Michelle made several mistakes In my divorce mediation. She will not admit to her errors, she will…read morestonewall you for weeks, then charge you to re-do the work. This is an attorney without humility and ethics.

I worked with Michelle to file for an uncontested divorce in December. She was extremely…read moreknowledgeable and helpful throughout the process. Every question I had was answered in a timely manner and overall the process went quickly and smoothly. I cannot thank her enough for helping me through a hard time and I never had to worry about what was going on legally with the divorce process. I would highly recommend to her to anyone!