5 stars all the way! From the gentleman answering the phone to my tow truck driver David, the…read moreentire experience was excellent. Everyone was super kind, professional, and helpful during a very stressful situation. David was awesome, safe driver, courteous, great conversation, and clearly knew what he was doing. I have a Tesla Model S which sits very low to the ground, and their flatbed tow truck had a breakaway setup specifically for low profile cars so there was no risk of scraping or ripping off the bumper. That alone gave me peace of mind. They towed me from Walnut Creek to the Antioch/Brentwood border and made the whole process smooth and stress free. You can tell this is a family owned and operated towing company that truly cares about their customers. If you need towing service for a Tesla, EV, luxury car, or any low clearance vehicle in the East Bay, I highly recommend this company. Reliable, professional, knowledgeable, and genuinely good people. I can't recommend them enough.

David and his dad are great. Excellent communication, well organized, and punctual but flexible. I…read moreneeded a couple of cars jumped and towed from one end of the Bay Area to another, making sure to record their mileage and that they'd end up safely parked off-street. Despite the Summer heat and how traffic can be crazy, they got it all done easy-peasy. Thanks, guys!

Super fast and friendly!…read more Jesse came thru quicker than anyone with a prompt call back and kindness. He met us at our tow site and was so nice. Support local and small biz, this is a good dude! Service was 10/10 on time, and price was the best in comparison to anyone else on the east bay. Thanks again!

Jesse has done an amazing job. My car had the 4 wheels stolen and I didn't have a spare. Jesse…read moreshowed up within 2 hours, managed to move the car without any wheels onto the flatbed and transport it to the dealership. Awesome job, super reasonable pricing, can't recommend enough!

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

Provided the best quote for a new battery and oil change. Arrived on time, finished on time and…read morewas professional. Great experience without ever leaving my house. I highly recommend.

Car trouble on New Year's Eve is not a nice way to start the year. However, finding Marquez…read moreDEFINITELY helped take the stress and financial sting away! My 2012 Kia So was left 45 miles away after ubering home. I didn't even need to be with my car for them to diagnose and fix on the spot. They first came to me to get the car keys, drove 40 miles to my car, ran a diagnostic and was in great communication via text and phone calls regarding the situation. I also appreciated the fact that they were willing to try cleaning things first before jumping to the money grab. They also did a great job explaining what was going on, options and potential costs without being. Service really is guaranteed, they were willing to come out, no charge and run a diagnostic a couple days later to ease my mind about a light that came on. HIGHLY RECOMMEND

What started as a nice date night with my wife quickly turned into an unexpected situation when we…read moredecided to get a car wash. Unfortunately, I was guided into the car wash incorrectly, and both my front and rear driver-side tires went flat almost immediately after the TPM sensors caught on the outer rail. Thankfully, I was able to get out safely and called Cupertino Towing. Even though it was a last-minute request and a bit pricey (as expected for an emergency), the service was excellent. The driver was professional and helpful, and the woman who assisted me over the phone was courteous and efficient. I really appreciate how smoothly they handled everything during a stressful moment. I would definitely recommend Cupertino Towing, especially if you ever find yourself in an emergency.

First of all, wow! What a great company and wonderful service. I am so thankful for Cupertino…read morecoming to the savior! I was stranded due to my new vehicle misfiring needing a tune up while I was on a small getaway 6hrs from home. It was a Sunday and many places were closed and no shops open. Thankfully I found a shop who could store my vehicle... all I had to do was find a tow. My insurance failed me, and even booked with a 3rd party tow company who I paid just to wait almost 1 1/2hr with no show. Cupertino was the chosen tow company who the 3rd party hired but decided to never send my payment to them (I will be leaving a review for them shortly on how disappointed I was) I only had a few hours to make it to the shop before they closed... it was an urgent matter! Thankfully, I just asked Cupertino if I can just pay them directly... they said yes with no hesitation and with a 20 min wait time... Oscar shows up with our tow! Oscar's customer service was hands down a gentleman and he knew his stuff! He was able to get us to our final destination and was so positive minded that I felt hey, we're taken care of now and can finally breathe. I've never felt my anxiety spike so badly with failure after failure. Their prices are reasonable and it's totally worth their amazing service. I even called just yesterday for a copy of my receipt to request reimbursement from my insurance and they helped me so quickly. Thank you again for your hard work it truly paid off!

A huge solution out to Charlie and Tony. After getting hit by a drunk driver and my car being…read moretotaled instead of hustling me and racking up the storing fees, they are working with me and the insurance. They are a God sent to help in my time of need and recovery. Thank you

$120 to give me a jump when I was broke down 3 blocks away from their depot at 3am. I didn't take…read morethe service and found an alternative, but man. Wild price.

My tow operator Mario was excellent!!! He came by in a timely manner and he brought out a battery…read moreand replaced it as promised!!! I am super happy with my purchase. Swoosh Towing ROCKS!!!

When I experienced a decrease in my automobile's power and my warning light stated that I needed to…read morecheck my charging system, I called AAA Roadside Assistance for a tow to an auto repair shop that had agreed to diagnose the issue. AAA dispatched Swoosh Towing to my home on a Saturday. I would have preferred Cupertino Towing, but I got Swoosh. Mario, the driver, insisted that the trouble with my automobile having lost power was DEFINELY (his words) due to my battery needing to be replaced. I bought a batter from him based upon his "diagnosis." On the next night my security alarm continued to blast intermittently. Thinking that the issue was with my electronic key, I had the battery replaced two days later, on Monday. As I returned home, my car again lost power and the charging system warning light returned. AND my security alarm continued to go off while my car was parked. I took my car to Grease Monkey in Antioch who diagnosed that my charging issue was due to the mal- or non-function of my alternator. Grease Monkey replaced my alternator, my car is running just fine. No problems. And my security alarm is silent. Even though, I contacted Swoosh about the mis-diagnosis and that I would like return the battery for a refund, I have yet to receive a response as of two months later. My advice to Swoosh is to stick with towing.

We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!