Tuan and BD Towing: Angels in Disguise…read more I can't say enough about the incredible service I received from BD Towing, and especially their driver, Tuan. I found myself in a terrifying situation, stranded in the Caldecott Tunnel during rush hour with a dead car and a wife who was about to become a widow (just kidding, honey!). Car is fine but I ran out of gas *i am an idiot. After calling multiple towing places and 911 but no one showed up, the situation was getting dire. As if by magic, Tuan appeared like a knight in shining armor. Not only did he rescue us from a dire situation, but he went above and beyond by driving us to a gas station and charging us half the price of other quotes. Tuan is a true hero and a shining example of humanity at its best. BD Towing should be incredibly proud to have such a compassionate and skilled employee. Thank you, Tuan and BD Towing, for saving the day! BTW, Tuan just happened to drive by, CalTran and none of the other tow guys showed up LOL. Faith in humanity restored! (See attached photo of our rescue.)

Same old song and dance. They pick and choose when they wanna show up and who and what vehicle they…read morewant to tow when they wanna tow it. But the worst part when your vehicle gets towed and you get it back and you find that it's been damaged by this company. The passenger side of my truck from the headlight to 3/4 of the bed all the way back is scratched to high hell because of these poor tow truck, drivers and the terrible company that they work for. You should be able to leave zero stars, especially when they do their job wrong and damage vehicles.

These guys did over $21k worth of damage to my Mclaren by the way they strapped it down - I have…read morethe photos of before it was on the bed, and then after. Ripped off my front fenders and bumper and then stopped all communication with me. Do not allow this company to touch your car!!! They are denying all damage. Total scum of a company.

This place has stolen from me and they need to pay me back. My brand new Toyota 4 runner that was…read morepaid in full and registered to me was taken to Concord tow. I had to pay them 8,000 to get my car out and then my car was taken again. When I tracked my car down I was told they auctioned and sold my vehicle. I then purchased a truck that I paid in full on and was registered to me. I was mugged and my car keys were taken. The vehicle was taken and had all my belongings in it as well as a 3,000 bike. I was told this car was auctioned and sold as well. I really don't want to have to go through a lawsuit . I was in a hospital and was unable to do anything until now. I just wish they would resolve this!

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

You never want to need to use a towing service company. However if you do need one, then All Area…read moreTowing is the company you want to use. Last November, we had to have our 2007 Lexus ES350 towed from Danville to our mechanic in Concord. We called All Area Towing and spoke with Al. He quoted us a price for the job and stuck with that price when we scheduled the appointment a week later. Al showed up to our house and got our car out of our garage and then onto his truck and was off to Concord. Our car made it to our mechanic and we paid Al on the spot. Al and All Area Towing are a very good company and I will use them in the future if needed.

Al was fantastic, he really knows what he's doing with 40 years of experience. He knows the area so…read morewell that he got to the mechanic's shop before we did even though we saw him waiting at the weigh station as we sped up the freeway! He took the backroads & beat by at least 5 min! Of course we wish we hadn't needed a tow, but I am so glad we decided not to use Agero, who contracts with our auto insurance company for Roadside Assistance. We have had many bad experiences with them. We called the Towing companies in the Walnut Creek/Concord/Pleasant Hill area, & we liked Al from the start. He was personable, and he has people skills that others sorely lack. He beat the best price we had & he stuck to it the following week when we confirmed with him and arranged for our mechanic to take possession of the car so he could order parts & get started on the repairs. You won't regret working with Al, he's a real Champ.

From the owner: Auto Towing Concord can help you. We can do any job anywhere at any time. We are open 24/7, We have…read more24Hrs Local and Long Distance Towing, Auto Unlock, Gas/Diesel Delivery, Off road recovery, Air/tire change, For all 4 x 4 vehicles we offer our flatbed services

We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

After inadvertently locking my keys inside my car, I found myself in urgent need of assistance from…read morea reliable and reasonably priced service provider. Upon contacting Zone Auto Towing, not only did I get a response right away, I had also been given an incredibly reasonable priced quote (which is great for a broke college kid). True to their word, they arrived right on time with a very short ETA. Despite the stubborn refusal of my car to open, he kept trying. After realizing the tools he had on hand wouldn't be enough to open my car, he made a trip to a store nearby to get extra supplies. Despite the difficulties of my car, lasting over 45 minutes, the technician upheld the original quote without any increase. His customer service was amazing and would choose Zone Auto Towing again for cases like this!

Car stalled. I sent roadside request through car service. This company accepted the job, which is…read moretracked on the mobile app. However, they never showed up, nor answered the 5 times I tried calling. I must say, if you want to be in business, learn how to be in business. There is little worst than providing I time when you're planning to pick up a stranded driver, and not showing up, calling the driver or answering the phone. It could be a safety issue for some people. Zero customer service. Zero care for the customer. Zero reason to run a business.