1. OM Drapes Design

1. OM Drapes Design

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Laguna Niguel, CA

OM Drapes Design

4.7 (30 reviews)
Open 8:00 am - 7:00 pm

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Response time

10 minutes

Response rate

100%

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Aislynn M.

Beyond thrilled with our custom blinds and curtains!! Oana was a pleasure to work with. We had just completed a full remodel for both our main house and back house and need window treatments for the entire project. So happy with all the selections and how the install went! After our initial consultation, measurements and selections were made. Oana sent over a detailed design board with all the selections for each room which was really helpful in knowing how everything would come together. She was extremely proactive in communicating where we were at in the process. When a selection had been back ordered twice, she was able to help us decide if waiting or picking a new product would be better for our timeline. When the day of the install came her team was professional and courteous and meticulous in their work. From our conversation with Oana till the end of the project, we felt heard and truly taken care of. We are so happy with the finished product and highly recommend to anyone looking for window treatments! Especially if you need some help navigating the process like we did as this was our first time getting custom finishes.

Patch and paint job to cover up the extra hole that was drilled.

I contracted with OM drapes to have curtains installed in my master bedroom as the shutters were letting too much light in at night. We had a tricky situation because we still wanted to keep the plantation shutters but there was limited space to add curtain hardware. In the end we went with a ceiling mounted track with center split blackout curtains. On the positive side - Oana was very responsive and willing to work with me to price match a similar quote from The Shade Store. She was friendly, knowledgeable and gave personalized recommendations based on the aesthetic I was going for and my budget. The final curtains look beautiful and block out light as requested. Unfortunately, on the day of the installation, the installer didn't refer to the notes left by Oana and ended up drilling an extra hole in the ceiling. It was later patched and painted over by the OM team but the paint was from a few years ago so it didn't match anymore. I am left with an eyesore on the ceiling until I find another solution. It was an honest mistake but one that could have been avoided entirely and now I have to spend more money to fix it myself. The second negative I have is that Oana assured me after the curtains were installed it might take a while for them to open and close smoothly. It has now been a few months and the curtains still get stuck in the middle split section. I often push the curtains by hand instead of using the rod. It is a minor but annoying inconvenience. I really wanted to support a small, local business over a chain store. Unfortunately, based on the hiccups with this project, I can't see myself working with OM drapes for any future projects.

Oana and her team at OM Drapes Design did a fantastic job repairing two of my blinds that had issues with their cords and couldn't fully extend. After the original company went out of business, finding OM Drapes was a lifesaver. A special shout out to Jason, the installer, who was a pleasure to work with

17-foot motorized sun shade installed by OM Drapes Design

This past month Oana, owner of OM Drapes Design, provided our family with a 17-foot motorized sun shade for our newly constructed patio.  She was a pleasure to work with and the installers did a great job. When the manufacturer sent the wrong motor, Oana and her team were on it to get the replacement motor sent 2nd day air and then finished the installation on a Saturday just in time for our unveiling party. The final product looks great and works well.  I would recommend Oana and OM Drapes Design to anyone looking for new window coverings or for beautiful sun shades.  I think you will be very happy you did.

Our bunk room.

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3 months ago

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Oana M.

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10 months ago

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Oana M.

Thank you so much Amy for your kind words! We loved working with you!

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7 months ago

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Oana M.

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8 months ago

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Oana M.

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10 months ago

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Oana M.

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4 years ago

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3 years ago

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1 year ago

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Oana M.

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1 year ago

Did what they said they would do on time and right the first time. Very happy with their ongoing communication during the job.

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2 years ago

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2 years ago

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Oana M.

Thank you for your trust and business, we really appreciate it!

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2 years ago

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4 years ago

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2 years ago

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4 years ago

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5 years ago

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5 years ago

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4 years ago

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4 years ago

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5 years ago

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Oana M.

Thank you Michael for the great review!

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5 years ago

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4 years ago

They were able to come out on the weekend and give a quick estimate. Blinds look very nice - tech was on time and did a good job

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3 years ago

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4 years ago

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Ask the Community - OM Drapes Design

Do you do shades for skylights?

Yes, we do skylight shades. Best ones are cellular shades. Feel free to text/ call us at… 

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Review Highlights - OM Drapes Design

When I called Oana and described the situation she understood exactly what I was explaining and what I needed.

Mentioned in 24 reviews

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Ocean Custom Drapery, Blinds, Shutters & Shades

Ocean Custom Drapery, Blinds, Shutters & Shades

4.9
(141 reviews)

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Outstanding Quality, Service, and Expertise - Highly Recommend Ocean Custom Drapery…read moreWe could not be happier with our experience working with Gina, the owner of Ocean Custom Drapery, Blinds, Shutters and Shades. From start to finish, Gina and her team delivered exceptional customer service and truly superior products. We are absolutely in love with our shutters. The shutters are premium composite plantation shutters with independently operable top and bottom panels, allowing us to open or close the upper and lower sections separately for excellent control of natural light, privacy, and airflow. The louvers feature internal lightweight steel reinforcement, which adds exceptional strength, stability, and long-term durability without adding bulk. They feel solid, substantial, and noticeably higher in quality than standard options. We previously compared products from Home Depot, and there is simply no comparison. Gina's shutters are superior in craftsmanship, materials, and overall finish. Even more impressive, her pricing was the most competitive among the three vendors we compared, and the total cost, including installation, came in approximately $3,000 less, while delivering a far higher-quality product. Gina is incredibly knowledgeable, responsive, and patient. We changed our minds regarding our primary bedroom and decided to switch from blackout shades to shutters so everything would be consistent with the shutters already installed in the upstairs bedrooms. Gina was extremely patient throughout our decision-making process and never pressured us. She visited our home three separate times to walk us through options, answer questions, and ensure we felt confident in our final decision. We could not be happier with the outcome. The installer, Francisco, was also outstanding. His timeline was precise, estimating that the shutters would be ready for installation in three weeks after measurements, and he completed the installation in just a few hours. He worked with great care, professionalism, and attention to detail, and left everything clean and orderly. The craftsmanship is excellent. We are also very excited about the next phases of our project. In our family room, Gina and her team will be installing smart roller shades with remote control functionality, smartphone integration, and programmable schedules for automatic opening and closing. In our formal dining room, they will be installing custom drapery made in Turkey. The fabric is absolutely gorgeous, with a luxurious texture and exceptional quality that will truly elevate the space. We will update this review with additional photos once those projects are completed. We cannot recommend Ocean Custom Drapery highly enough. Gina and her team truly set the gold standard for quality, craftsmanship, and customer service, and it shows at every step of the process. From premium products and expert guidance to flawless execution, every aspect of our experience exceeded expectations. Their pricing was the most competitive among the vendors we compared, while still delivering clearly superior quality. If you are looking for custom window treatments delivered with integrity, precision, and genuine care, Ocean Custom Drapery is the clear choice. We are extremely happy and thoroughly satisfied customers.

House of Blinds

House of Blinds

4.1
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Although I don't usually leave reviews, I must say that " House of Blinds " has done an amazing…read morejob, follow up, and replacement on my window shades. Through no fault of their own, there was a manufacturing defect in my original window shades with them. Christopher, at House of Blinds, was in total communication with me from start to finish for solutions. He sent to me the color swatches to choose, size of honeycomb blinds to approve, and rushed an installation date for me. The courtesy and professionalism of the crew was fantastic. They arrived on the date and scheduled time as promised. Plus, they put on " booties" over their shoes so as to keep my floors free of dirt. And, the blinds look fantastic and are easy to use. My experience with this business has been stellar. Above and beyond! THANK YOU House of Blinds! TC

I am very happy with the service I received from House of Blinds and the beauty and quality of the…read moreHunter Douglas Designer Screen Roller blind recently installed in my kitchen. I have a very large window and the measurements and installation were perfect. Everything went beyond my expectations. I did run into a problem when I tried to register my blind with Hunter Douglas. The registration number was not being accepted. I called House of Blinds, and I think it was Jacqueline who contacted Hunter Douglas directly and got my product registered. This is the third time (prior homes) I have hired House of Blinds to do window treatments for me. I highly recommend them.

Budget Blinds

Budget Blinds

4.5
(25 reviews)

Entire process was excellent from the initial selection process to the 2 installation appointments.read more

If I could put "zero" stars , I would. We needed shades for our 3 skylights.There were so many…read moreissues that is simply unbelievable. Here they are: 1. The time frame of one month that we were given turned into 2 and half months. 2. Nowhere on the order was noted that we have a high ceiling, the same person who did measurement came to install and realized that he needs a large ladder that was in a big truck which was in the accident the day before. 3. He left and came back in a few hours and was able to fit a big ladder into smaller truck. 4. It took him a long time to learn how the system works, basically he read the manual here saying that he never installed that particular system. It took him 3 hours and he still has not finished installing even one skylight. 5. When I called Ed, he tried to blame me for not being sympathetic to the fact that car was in the accident (instead of apologizing to me for NOT rescheduling the appointment and training his technicians on how to install the system that was ordered by his company's representative) , he interrupted me very often and finally said that I acted hostile. Talking about great customer skills from the owner. 5. The installer came again, spent another 3 hours (total of 7 hours for 2 days instead of 2.5 that was promised). When he left, there were screws on the floor, plaster, and the bottle water half filled. Everything was super unprofessional and do yourself a favor to take your business somewhere else.

The Shade Store

The Shade Store

4.4
(28 reviews)

Second time using Shade Store - first time working with Thuy at the Laguna Niguel store. Beyond…read moreexceptional has been our experience both with the product and with the customer service, before and after market. I wonder if bad reviews are mixing up companies? Thuy at LN store was such a pleasure to work with. I thought I knew what I wanted to shade our beach condo, so went in and got samples. I changed my mind, however, and went back curious as to what was state-of-the-art in window shades. Thuy took lots of time walking me through different transparencies and materials, and sent me off with more samples. Her guidance, fashion sense, and product knowledge helped me zero in on the winner. Roller shades for our condo with no valences to block the view was the decision and the shades look magnificent. I chose Shade Store for several reasons. 1. The quality is by far better than the less expensive blinds stores. We have used both for different reasons in different houses. I wanted the best quality for this project and we were willing to pay. 2. The roller motors on Shade Store blinds last more than twice as long without a charge than the less expensive models. The rollers that we purchased are over stairs and I need a long lasting charge. 3. After market customer service from established national company Shade Store has been beyond helpful. We moved into a house with Shade Store rollers and their telephone customer service was able to look up the entire order, match the color so we could order an additional shade, and connect us with a technician to help me re-program the remote control. On 20 year old blinds!!! Unbelievable. And free. Customers for life. Thanks Thuy for all your help! We'll be back to buy more soon. The Shade Store does have occasional sales if that's of interest. Check their showroom out. Highly Recommended!

Disappointing Experience - Poor Communication and Delayed Service…read more We spent $$,$$$ on shades from The Shade Store, trusting that their premium pricing would reflect premium service. Unfortunately, that was not the case. After placing our order, we waited patiently for six weeks for installation. When the installer finally arrived, we were surprised to learn that our shades had not even been delivered to our home, let alone made --something we did not know to expect or were informed of any delays. The installer made a call to clarify the issue, and we were informed that our installation would be pushed back another two weeks once's the shades arrived, making it over eight weeks total from order to completion, if we can't get our shades from another vendor sooner. I contacted our representative, Vicky, who assured me that someone from customer service or management would call back to discuss options. No one did. I called again the next day, spoke with the same representative, and again was told someone would reach out. Once again...no one called. For a company that charges among the highest prices in the industry, The Shade Store's lack of communication, follow-up, and accountability is extremely disappointing. Delays can happen, but when they're combined with silence and broken promises, it's hard to justify the premium. I expected a higher standard of service and professionalism.

OM Drapes Design - blinds - Updated July 2026

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