I needed 7 new shutters and 4 vertical blinds for my house. I contacted Custom Wood Shutters &…read moreBlinds whom I had first done business with back in 2006. Eron came to my house, explained everything thoroughly, helped us with fabric color selecting, and gave us a very competitive quote. So we placed the ordered. It took a few weeks for the custom shutters and blinds to arrive. Mark did both the shutters and blinds installation in a few hours. The shutters and blinds look great. I highly recommend Custom Wood Shutters & Blinds.

We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

We came across A Blinds on Yelp. And when called the company the owner Mr Josh Kim came and gave…read moreus an estimate. Price is very competitive and Mr Kim was super nice. Installation was seamless. Slight adjustment needed post installation and Mr Kim personally came to do the adjustment. What a service ! We loved the blinds and how they accentuated our home. Great product and great customer service Highly recommend !

We've had this company out to do almost all the windows in both our home and my grandmas, and are…read moremore than pleased about the customer service and quality of the product. We have various types of blinds they did: blackout, motorized, the combination blinds where it lets half the light in and blocks half. Very sleek and nice looking design and when one time we broke / derailed their blinds setup they came and fixed it quickly for free.

I found EJ's on Yelp after having a negative experience with another company that had the most…read morepositive reviews on Yelp. Eric (the owner) is a no nonsense guy. He did a great job in explaining different choices for different areas in the house and took into consideration my dog who jumps at the patio sliding door. When he was done I pretty much had my mind made up on vinyl blinds on the kitchen window and patio door. With shutters in the rest of the rooms. He came back to take measurements and explain different choices on the shutters. There were a few things that I had to ponder about and Eric gave me his opinions/suggestions. It took about four months for the shutters to be ready (made overseas). I thought it was a long time but it seems to be the norm these days. I could have paid an extra $300 to have it done in a month but decided I wasn't in a hurry. The installers Johnny and Luis were super efficient and very nice. They did a great job with installation. They couldn't install the shutters on one of windows and told me Eric would be in touch. First thing the next morning I received an email from Eric apologizing saying he had made an error and he would have the shutters redone. He paid to have the shutters done in the shorter time (four weeks). Johnny and Luis came back yesterday and installed the last shutter. It took them 15 minutes. The first company I dealt with left me with more questions than answers when their rep finished his pitch. Eric on the other hand did such a good job in explaining everything I had very few questions. The shutters and blinds look great. Highly recommend.

Just great! The price is super reasonable. And I really appreciate the smoothness and easiness of…read morethe whole process. The tenants also likes the quality of the work. Thank you Eric!

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Gina deserves some sort of award for the patience she demonstrated over the course of the year it…read moretook us to make a decision. She was personable, took the time to understand my style and always gave feedback/recommendations without ever pushing us in any direction. I had several home consultations with other vendors but Gina was the only one who truly took her time with us. You get what you pay for in terms of personalized service and results - both she and her installer John are wonderful to work with. Thank you Gina!!

I'm a realtor. Please don't use this place. They will not get the job done in time for you. I've…read morecalled multiple people now, it's been 3 weeks, nothing was getting done. So disappointed. Please don't run a business if you can't run it.

Budget Blinds of Tustin exceeded our expectations. The products are of high quality and they have a…read morewide selection to choose from. We ordered top-down/bottom-up cellular shades for my home office and dining room and regular shades for a small window above our kitchen sink. Kaylee was the consultant we worked with. She was personable, positive, friendly and provided superior service. She communicated well every step of the way and set the right expectations each time. She brought several samples/swatches and left them with us to give us the chance and time to see how it looks during the day and at night. What impressed us the most was when we had minor issues on our dining room shades (it felt heavy when pulling down), Kaylee relayed the issue to the owner and the manufacturer's rep to figure it out. While it took some time to get it right, they were in contact with me each and every time which we greatly appreciated. And they made sure that we were happy with the final product. TBH, compared with a few vendors we used for our remodeling project, Budget Blinds was "the only one" who kept us abreast of what was going on and provided updates. The other vendors we hired, I had to track them down, and some didn't even reply to emails. They did not care because they were already paid. I highly recommend Budget Blinds of Tustin for high quality and fashionable window treatments. Andrew & Megan Ewing also own Budget Blinds Mission Viejo. Thank you Kaylee & Andrew for an outstanding experience!

Updated Post Mar 2025 -- Want to give it two thumbs up to the Installation Manager, William, and…read morethe installation crew for helping us resolving technical difficulties with the blind. The installation crew fixed the issue, conducted inspection on all the blinds and provided further guidance to prevent future difficulties. Posted Aug 2024 -- Excellent blinds definitely lives up to its name! Products are of good quality and whenever there are any questions or issues the Service Team is quick at responding and have excellent resolutions for the findings. Both install and repair technicians are very knowledgeable. Highly recommended!

I am updating my review about my experience with Excellent Blinds. Andy, a new manager, very kindly…read morefixed my concerns by repairing the drywall damage and providing me with a pole to open and close my new blinds. I appreciate his help.

Great service and they found me similar drapes and curtains that I wanted for a better price…read more It did take some time for them the contact me back but patient is a virtue when they got the best price in the county.

Very happy with the quality and service from Kim's drapery. I asked Kim for a quote because of all…read morethe past projects on their yelp site, which gave me a better idea of what she can do and what I was looking for. I was specifically looking for drapes in the modern organic aesthetic and Kim came prepared with plenty of options for me. Reasonable prices. Around 45 days from order to install. Professional installer. Highly recommend.

The pulley cord for my roller shade broke. I found M&R Repair Center on Yelp. The reviews were…read morefavorable, so I contacted them for a quote. Lucy (the owner) responded promptly, especially on a holiday weekend! The price was reasonable and I scheduled an appointment. On the day of the appointment, Lucy kept me informed about her estimated time of arrival. She arrived on time. Upon reviewing the problem with my shades, she recommended a chain instead of a replacement cord. She explained the chain would last longer. The installation didn't take long and I was very happy with the results! Lucy was friendly and so easy to work with! I highly recommend her.

I am very pleased with the service I received and would highly recommend this business. So many…read morepeople I contacted didn't want to repair my blinds-- they just wanted to sell me new ones. I did have to wait a few days, but Lucy came when she said she would. It turns out the mechanism in my Roman wood shade was the problem. It was broken and they no longer manufacture that type. She asked me if I would be interested in having her fix it with a pull string. I definitely was because it saved me a lot of money and hassle. It looks good and works well. She also repaired a disconnected shutter slat on my plantation shutter and gave me a one year warranty on both jobs. She did the work for the amount quoted and was pleasant and professional. The repair was not cheap, but it was reasonable and I'm happy. I won't hesitate to call Lucy back if/when I need other window covering repaired.

First time contacting Ralph via Yelp and this was the response I received for asking his next…read moreavailability. I was literally about to call him and ask him to come and repair my blinds but he sent me this text that turned me off... im like why the in Heck would you say this type of comment to a new potential client? I understand my repair job might not be worth it, but im a person if im satisfied, I leave 5 stars both on Yelp and Google to help the small business owners even though they never even mention it. Literally, I was going to hire him and he sends me that response saying Im playing entertainment with his time comparing quotes?? My goodness,,, i dont know why you would say that to a customer, that is the worst customer service experience i encountered in a LOOOIONG time. I hope you rethink about sending your negative feedback back messages to your customers! Just saying..

I contacted Ralph on Friday afternoon and was quoted with an availability immediately for the day…read moreafter - Saturday afternoon. He was very prompt and made it in time as expected. He was very responsive and was very professional. Once he understood what was needed where I needed 11 blinds in total to be installed, he worked on it very efficiently and got it all done within a reasonable timeframe. I appreciate the quality work he was able to provide by installing my blind shades and would hire him anytime I need help. I would recommend Ralph to anyone who asks for a reference. He is amazing! Thank you so much Ralph!!

The overall experience purchasing the awning was easy and straightforward. The installation took…read moreabout two months, but that was expected. We appreciated the team's help and professionalism throughout the process and in getting the awning installed. There were a few minor scratches on the fabric after installation, but I'm hopeful they will come off with some rain fall. Overall, it was not a significant issue. We are very pleased with the awning and would recommend this company to anyone looking for a quality retractable awning.

So far so good! The Awning Company was a referral from a…read morevery trusted friend and neighbor. Received an instant quote today and placed my order. Very professional company. Top-notch sales rep, Preston. 4-6 week delivery/installment projected. Looking forward to the great upgrade their product & service will bring to my home/home life. Don