Overall, a repair shop I would return to! Engine wouldn't start after accidentally driving through…read more2ft of water in the recent storm - needed a shop close to downtown to tow to. These guys seem like excellent mechanics that know their stuff, and were able to get the water out of my engine cylinders. This place seems like a great shop if you have any weird, out-of-the-norm problems with your car; very confident they'd be able to figure it out and guide you through it, along with any common repairs. Thought about giving a 4 star because the final price was $250 instead of the original $200 estimate. Also, we had to follow up with an additional $40 fix a few days later relating to the spark plugs. Even with these minor pricing issues though, I would still have chosen this place because of their local professionaliam, and is the shop to go to if you need repairs from reliable mechanics not too far from downtown.

I was very impressed by Jerry, one of the owners of Twins Auto. An unusual noise was coming from my…read morecar and I wanted to get it checked before a road trip. Our regular mechanic couldn't check it until Friday, but recommended Twins Auto. I contacted them and was told to come over so a mechanic could take a short drive with me to see what it might be. I called to say I arrived and was told to park. Someone would be out soon. Jerry came out and sat in the passenger seat. He started asking questions after I gave a description of the noise. He explained what he thought it was, and that it wasn't dangerous or harmful to drive. Then he walked around and looked at all the brakes which he said still looked new. He gave me a reasonable price to stop the noise if it was really bothersome, but said his car did it too, and it wasn't a problem. No pressure, no "man 'splaining", just a clear description and solution if I wanted. Knowledgeable and great customer service.

I had some type of plastic/fabric bed sheet wrapped around my drive shaft - to the point where I,…read moremy brother-in-law, and my tow truck driver couldn't get it off - and west O got it done the next morning. I've owned a Cadillac for less than 2 months and don't trust any mechanic in omaha, so I was expecting this to be an arm and a leg. They charged me about a half hour service/labor fee - so I was thrilled that it didn't even hit triple digits ($100+). I never write reviews, but I have no reason not to go back to these guys next time. Hopefully that sticks and they become my go-to place I recommend to family/friends.

The team at West Omaha Auto Service is always very respectful and helpful. They have been very…read morequick with diagnosing issues and providing great service. Highly recommend having them at the top of your list when looking for services!

My husband dropped his car off here to get a tire plugged around 2 o'clock one afternoon. They were…read moreable to get everything taken care of within a few hours. The two men that I interacted with when picking up the car were very friendly. The inside of the Store and office were very clean and well stocked with snacks and drinks. I would definitely come back if needing more tire repair or having possible vehicle issues.

Christian Brothers Automotive was able to help us in a bind as our alternator failed while driving…read moreour Sprinter van across country. We were able to get a same day appointment, they had the parts needed for our sprinter (which is rare), and had the job complete in just a few hours. Thankfully, they also had a garage large enough for our Sprinter (also rare in our experience). They even accommodated our whole family in their waiting room while they worked (my husband, our 7 month old baby, our 2 dogs and me). All in all, we had a great experience in an unfortunate situation. The customer service was amazing and we highly recommend services here.

As life can go, I found myself at nearly 70, a single Marine veteran needing a replacement reliable…read morevehicle on an ugly budget. My clock is ticking faster than young folks and I really wanted something roomy and comfortable for a large 6' 1" good eater and outdoor chef, handyman, hobbyist, for what is almost certain to be my last vehicle. But....... that budget. To come to the point - I went to Gateway on the opposite end of town from me, to look at another vehicle that ended up not being a good match for me, but, next to it was a Honda Pilot, little older, with some miles. Vehicle had some moderate work done yet, Ben offered this information without my even asking. Try getting THAT somewhere else!!! Perfect vehicle for my needs. Love it! Now it's time to talk money and I meet Ben, the co-owner and main sales force. The vehicle seemed to need a couple minor things to help make me comfortable with the purchase, and these were done, WITH a LOANER car, thanks to Ben. Dave at the front counter is Ben's right hand man, and very capable. Every employee I bumped into or interacted with at Gateway was at minimum professional, and as I understand it they are all ASE certified! Between them all, the agreed minor repairs were completed, my full smile installed, deal struck. A good deal. In closing, now many hundreds of miles later, my vehicle is running and behaving perfectly. I bought this at a fair price and Dave and Ben did what they said they would do, and did so respectfully and promptly. They handed me information NO used car seller would ever do, and kept their promises. I would not recommend anyone buy a used vehicle before looking at what Gateway has to offer. I never thought you could actually trust a used car sales operation, but, I was wrong. Semper Fi

Very professional. Very honest. Very trustworthy to their word…read more You can't speak highly enough of a shop that would tell you that the car you want pre-purchase inspected is not in their usual wheelhouse and recommend a shop with that expertise elsewhere. Kudos and much appreciation to this business for such resounding honesty!

I have a 2001 Mercedes ML320. My mechanic for 15 years passed away a couple of years ago. He was…read morephenomenal and I haven't found anyone to replace him...until now. European Motors, and specifcally Chris, is Fantastic! My car broke down last week and I was able to have it towed to their facility and the issue was diagnosed and repaired within 48 hours at a reasonable cost. I will be using them from now on and highly reccomend them to others.

If you want to be ignored and have promises of call backs that you'll never get this is your place…read more I have never seen a company so utterly unconcern with customer service. They literally talk to you like you're lucky to even be considered to have your car work there. After the first bad experience, I tried one more time to give them the benefit of the doubt and yes, it happened again. I don't get it, but it must work for them.

Honest , reliable. Do not try and sell you unnecessary repairs or suggest repairs you " may need in…read morethe future " . Excellent 142 pt check of vehicles you are considering buying. Not cheap but very reasonably priced.

The lady that they work with for towing was wonderful and very timely, they got my car in to look…read moreat it and everything repaired very quickly, definitely would recommend!

These guys are absolutely on the level…read more Small mom & pop operations like this are far more likely to do good work and I don't think I have ever met anyone that has delivered more than Joe. I got a 2001 Chevy S10 with 93k miles on it a year before. Starting a new career in IT contracting, I figured it'd be a good idea to get my beloved little rustbucket looked at. This thing was, not just abused, but neglected for several years. Joe found every last problem with the motor. The sheer scope of issues with it that Joe managed to find and repair is insane. Thank goodness I had a nest egg saved up just for such an occasion. They invited me right over to the lift to see the problems with my own eyes. When I turned the truck in the next day, they were even kind enough to drive me home since I lived in Bellevue. Not just that, but when the truck was finally done after discovering even more issues (namely a timing chain so loose it's a wonder the truck ran at all, with the valves a full eighth of a rotation behind the crankshaft) and repairing them. It was held back for another day due to starting issues traced back to the timing sensor, something he insisted on eating the cost of due to how long it's been in service (about a week). After that they were happy to pick me up. The truck since then has been running like an absolute dream. I've driven 450 miles in the span of 3 days working all across Western Iowa/Eastern Nebraska, about a hundred miles out from the Omaha Metro at max. I cannot thank them enough for their incredible quality of service, mechanical and customer. I will not trust any other mechanic until I'm forced to stop going to Joe's.

Well thought he was a decent human being but clearly he's a liar too so he mentioned he doesn't do…read moreengine replacement yet I have my receipt from eBay (where I bought my engine from). If you're going to lie at least hope we don't find the order details first.

this guy was great. He replaced my starter right in the dollar tree parking lot…read more And he was conscientious about following up to make sure everything worked correctly after it was done. He is a full-time auto mechanic and does the mobile work on the side Five stars from me

This is the best mechanic I have found and he is mobile! Very professional, great pricing and did…read morean amzing job on my oil change , oil pan change , brake pad change and swapped my transmission with a new one I got from ebay! Would recommend for any services you need!