I recently got engaged and this was the jeweler my fiance and I went to for the ring. When we first started looking, we took the typical route which was to visit a large chain store which will remain un-named. After dealing with pushy sales people that spouted conflicting information, we decided to ask around for a recommendation and that's how we found Omni.
Boy was the experience night and day! The owner of Omni, Bruce, has been in the business for over twenty years and he gets all his business through word-of-mouth. He was extremely knowledgeable, low key, and just an all-around nice guy. It made the experience more about the excitement of getting engaged rather than about the stress.
We're the type to get into the nitty gritty details and Bruce was so patient with us, answering every question in depth. During the design process, he made sure he understood exactly what we wanted so he could create the perfect ring we had in mind.
In the end, he and his technician Danny created a ring that exceeded our original expectations by a long shot. And trust me, our expectations were pretty high to begin with.
Last but not least, we thought we might have to pay more since he hand-makes everything from scratch. But nope, we ended up paying far less than what the chain stores were quoting for comparable quality and weight. Thank you Bruce!
Consultations are by appointment only but they have Saturday hours which made it a lot easier for us. Here's a link to their website:
http://omnidiamond.com/ read more