The staff and construction crew are dedicated and very patient. Their skill is beyond amazing!read more

We were happy with Kevin, the pool designer. He was easy to work with and had a lot of great ideas…read morefor designing our pool. However, it is very difficult to arrange service calls, often with no actual commitment or confirmation that they will show up. Based solely on our experience with the office staff, I would not recommend this company.

Amazing and thrilling! Huge shoutout to Mario, Raiden, and Brannan for making our experience so…read moremuch fun! They were incredibly welcoming and nice which made our time at extreme escape so much fun! Thank you team!

First let me say customer service was terrible with the exception of Rayden. He was very helpful…read more We did Carnevil and the room itself was super fun even challenging. The non linear aspect was a great idea but needed some direction as we progressed we did not know if we missed something, the games itself needed so much help as we asked for hints we were doing the correct thing all along but it just was not registering. We're even told we had to do it softer? Whatever that means. Though the videos were interactive they ate up so much time. Felt a little cheated in the end but we still had fun.

We hired Cody Pools for the design and installation of our pool at our forever home. From our very…read morefirst meeting with Micah in design and sales to working with Brandon, our project manager, everyone was professional, creative, and wholeheartedly committed to making the experience positive from start to finish. The team brought our backyard to life. Micah was creative and thoughtful from the first design visit, taking the time to understand our vision and create exactly what we wanted. The crew worked together, and their collaboration, problem-solving, and attention to detail exceeded our expectations. Brandon truly stands out as professional, organized, respectful, and very patient during the evolution of our construction project. Cody Pools completely transformed our backyard, and now that the install is finished, we are happy to recommend them. We only recently activated Cody Pools' cleaning and maintenance program. Noah provides weekly service, checks and adjusts the chemicals as needed, and always communicates clearly by calling or texting before arrival. He leaves the area in great shape every time, with no mess left behind, and the service is offered at a reasonable cost. Thank you to the entire Cody Pools team for delivering a smooth, high-quality, and enjoyable experience. We highly recommend Cody Pools for both pool installations and ongoing maintenance.

We had Cody Pools put in an in ground pool about 6 years ago. Over the years we have taken very…read moregood care of their pool. It is a $45,000.00 pool. We have up graded the skimmers, the pumps even bought a larger system to move the water better. Never waited for anything g to just break, stayed ahead of maintenance and weekly care. NEVER EXPECTED to have chunks fall out of our concrete retaining wall for no apparent reason. And when say chunks, I mean chunks. Such large pieces have failed out, the rebar can be clearly seen. So I do what any responsible customer does, call Cody Pools. The transfer me to warranty department. I explain what has happened and the woman gives me a phone to a masonry person. I call this person, as I was calling, I was thinking to myself, if a customer called me saying chunks of the retaining wall, that a vendor of mine built was cracking out of the wall, I would want to ask that client more questions that I might need to turn over to my Quality Control Department might want to look into. But I guess not. Maybe this is normal for Cody Pools. I know when I called around for estimates I got questioned on "did you say chunks???" But anyway I called the masonry person and he spoke such little English we couldn't understand each other. So I gave up on that vender and started calling around. Needless to say Cody Pools won't be a company I recommend.

This is an AMAZING facility with indoor and outdoor pools that are exceptionally clean and…read morerefreshing. Seniors like me can swim for free once we turn 65 and obtain a gold card. I love the consistently cool temperature in both pools. Now I am enjoying the 50 meter LC pool outside. If I have any complaint, it is only that the pool has been closing more frequently lately, due to summer camps and meets and such. We seniors need our regular swimming times and days to prolong our longevity!

WOW!!! Now that is how you build a swim center!! We came to NISD Natatorium for a swim meet from…read moreAustin. The best swim meet facility we have been to yet. None like that in Austin. Very impressive. We were swimming in their outside pool this weekend with 20+ lanes. You could see all perfectly from the stands and a nice cool breeze blows over the trees while you watch. Plenty of room to spread out. The meet ran a little longer than anticipated, so I would recommend the meet organizer allows more time in their schedule or reduce the number of 10 minute breaks between events. Otherwise, everything else was great. I look forward to my kids swimming there again. Definitely worth the drive to San Antonio for a swim meet.

We had such a great experience! Noelle was so sweet and great at explaining what to expect. The…read morelocation was clean. We were greeted when we walked in and taken to our room as quickly as possible. The room was interesting and pretty challenging (3/5 difficulty). I am so excited to return soon. Veteran owned and veteran, teacher discounts offered!

After speaking with the owner, I was assured that the experience I had was a one off. Being that…read morethey reached out regardless I'll up one star for that alone. I hope the rooms at the original location can be upgraded more in standard with modern escape room experiences. And I hope the best for this business.

This is an excellent community pool. It is clean and has life guards. When it is closed I miss it…read morevery much.

They come every week like clockwork. They text before they arrive, check the chemicals and text an…read moreupdate when they are finished.

Hired this company to keep our pool clean and maintained. Supposed to come once a week. Never saw…read morethe technician even tho he texted in the morning stating he was on his way. Four weeks later this company charged my credit card $200 for services rendered. Two weeks later I noticed my pool was getting algae. I checked my chlorine level and it was at zero. I called Jorge (calls himself George) and asked that he send his pool tech out. He said he would have him come out the next morning and will text me first. Well, by 9am the next morning I had not heard from anyone and I texted "George" to inquire why? By 11am George had not responded. So, I called him. He told me he would call the tech and call me right back. After calling me back he could not promise that the tech would be by my house prior to my departure out of town for 24 hrs. I wanted to meet the tech because I had questions of him/her. He was not willing to get a tech out within the next 48 hours because it would be a special trip involving time and gas. He suggested he should cancel my service. After further bantering back and forth he stated he was cancelling service and hung up on me. Use this company at your own risk.

This was a really fun experience. Regardless of how simple the exterior office building appears…read more Sure the owner really invested the least money as possible. I went with my brother and his family which includes 3 littles from 10-14 in age. They had a great time as we worked to solve the prompts. The staff young man was very helpful and welcoming.

A group of colleagues and I recently went to the San Antonio Panic Room for a team building event…read more None of us knew each other and were meeting for the first time (new to the office). We had a group of 10 participants and selected the Prison Break (medium level) experience. I was the first to arrive from my group, and an employee approached me asking if my entire team was ready to start. I told him I believed I was the only one there, so he told me to have everyone scan a QR code and sign a waiver upon entry. I told him I wouldn't know who was with my group but he didn't seem to care and walked away. I didn't see him again until 30 minutes later when he came back out and asked if our group was not ready. I thought this wasn't the right way to deal with a first time customer. As for the experience itself, it was a lot more physically interactive than I was expecting. We started out being handcuffed to a jail cell that we needed to escape from and the activities only became harder from there. For the purpose of team building, it was great at getting us to brainstorm ideas and work together. With that said, I wouldn't call this a "fun" activity and really didn't like the handcuffs... I'd prefer a less hands on experience. All in all, this is good for team building but isn't something I would voluntarily do again.