AVOID AT ALL COST if timing, communication, and reliability are important to you as you plan your…read moremove. We used Desert Moving Co. & Storage to assist with our move into a new home in Palm Springs. Specifically, we leveraged their receiving, storage, and delivery services to assist as this was a vacation home where we live in Los Angeles full time. Given the logistics involved, timing and coordination were important. As we purchased most of the furniture for the new home, they were shipped, and stored at Desert Moving until we were ready to coordinate the move into our new home. It took two weeks to be able to lock down Desert Moving for an actual date. What was even more frustrating was the fact that they were supposed to be supplying us with a running list/inventory of deliveries received to include inspection for damage etc.. This never happened. It required repeated requests for an inventory of what was received and when. This never came until very late the night before the "scheduled delivery". I took the day off from work, drove to Palm Springs and waited in an empty home for move that never happened. I was told in the afternoon that a crew was not available. It required a significant effort on my part to get them to deliver the next day which required a complete scramble of my work schedule to accommodate their change in availability. (NOTE) A chair that Federal Express had record of delivering to Desert Moving was no where to be found. Desert Moving said that Fed Ex often lie about delivery when they lose merchandise. In turn, we went back to the manufacturer and a new chair delivered directly to our home. During the move in, several outdoor chairs were damaged by the movers when being assembled. A supervisor came on site, we reviewed the chairs together, and he said they would follow up for resolution. Never heard from anyone. Shortly there after we received our bill and I emailed their accounting department and the service rep with whom we had been working to inquire about reimbursement/replacement of the damaged chairs and received no response. Next thing I knew, they charged our card on file for the full amount of the invoice. After several calls and emails, I finally connected with someone who told me our service rep was no longer with the company. This does not explain their accounting department not responding to my inquires. Very long story short. What should have been a very simple fix- replacing the damaged chairs which were actually very inexpensive, turned into weeks of emails and phone calls. I was finally connected to a manager who after giving me the run around for weeks, came up with a solution. The chair that went missing, miraculously appeared and they offered to deliver the chair for me for free in lieu of paying for the damaged chairs. As I shared they lost the chair, we had it replaced over a month ago. Still no offer to make good on the damaged goods that 3 of their employees including a supervisor acknowledged while onsite during our move. Desert Moving seems incredibly unorganized. Poor communication, terrible service, and based on the shady experience with someone at the managerial level, I find them to unethical in their business practices.

DO NOT HIRE!! I hired Desert Movers to give a small local company some business. However, although…read moreMike, the owner, seemed nice and professional over the phone initially, the men he sent over (3 of them for $120/hr) were awful. They failed to wrap my wood furniture with the moving blankets Mike told me to get thereby causing extensive damage to my furniture during transport. I have never had such a negative experience with movers. I expect a few minor damage or scratches here and there but nothing like this. First the movers caused a huge crack in the tile of the house I was moving out of (which Mike has yet to remedy), then the failure of the men to properly wrap my wood furniture in the blankets caused extensive cracks, scratches and dents.

This company was horrible. I scheduled with the owner two weeks in advance for a move that was 100…read moremiles. I drove down and had everything ready to go for the move. Day of the move!! No call no show. I called after an hour and was told he had a flat tire. He was going to call me in a hour. The call never came. No apology or anything. See the photo's below for the confirmation and agreement emails we exchanged.

Complete disaster . They moved our things and have over 25k in damages and a lot of missing stuff…read moreof ours (about 10k) not to forget we have tons of boxes that are not even ours !!!! As I have tried communicating with Ross about the missing and damaged items he refused to return my txt and calls. I also did not appreciate his crew being so disrespectful to my handyman and partner . I will be going full force now to not have his license suspended but have him reimburse all damaged/family heirlooms and missing items I forgot to add they got grease in our moms urn !

Adriana was quick to respond and came the same day. Great service and a good price. I would…read moredefinitely recommend using Forest Green for urgent notary service.

Sent a text about hauling away some old damaged furniture & a bbq. Bryan contacted me immediately…read morew/ a reasonable quote. Coincidentally, we had a delivery by FedEx right before they arrived to haul away our junk, so they helped us finish assembling the new chairs & took the shipping boxes w/ our old stuff. Despite being busy, he arrived to do our job within 1.5 hours of my initial inquiry. I highly recommend!

I used Yelp to find someone to haul away boxes from my home. I sent photos of the boxes that I…read moreneeded taken away, and Strong Haul was first to respond, offering a "flat rate" of $150. I scheduled them for a few days later. In the meantime, I had several others reach out with lower quotes ranging from $95-$125, but I stuck with Strong Haul because they were very responsive and offered a flat rate. They did a good job, showed up on time, and texted me to let me know they were on the way. Bryan, the owner, also worked with me to clear up any confusion to make sure I was a satisfied customer. Not many businesses are this customer focused, so kudos to Bryan.

During a recent move, we realized we had accumulated far more items than we needed. After donating…read morewhat we could, we were still left with a garage full of junk. I reached out to BM Services, Inc., and they were able to schedule a pickup within just two days. Their team arrived on time, asked all the right questions, and had our entire garage cleared out and loaded onto their trailer in about 20 minutes. The process was fast, efficient, and their rates were very reasonable and within our budget. We were so impressed that we already plan to use them again at our new home once unpacking is complete to haul away the mountain of moving boxes. Highly recommend their services!

I have used Michael and crew for the past year while doing some construction/ renovation work on my…read morehouse. Every single time his crew was never more than a day or so away. They are always on time. They have taken everything from large boxes, lumber waste and concrete waste. Sometimes these items are tough to dump and sub contractors do not always remove their own waste. This crew has been crucial for keeping my jobsite clean. Thanks Michal

We just had Terri notarize two documents at our home. She was responsive to my initial inquiry and…read moreshe arrived on time to the scheduled appointment. She was very professional without being a drip. Her pricing was very reasonable as well. If any future notary services are needed, I know who to call. Do not hesitate in giving Terri a try.

She was awesome. Efficient and friendly and met us at a convenient spot. Would definitely recommend…read moreand use again.

Really happy to find these guys. Frank was super responsive, quoted a very reasonable price , was…read moreon time and finished on time. They did more than I expected. Love supporting local hardworking businesses like The Junk Express. Thanks Frank.

We needed some things removed and had seen the junk express truck/trailer in town driving. I was…read moreimpressed with their rating on yelp so thought we would try them. We called them this morning. They answered, they had appointments available and were able to come out the same day. They showed up on time. Their guys were friendly and hard working. The cost was reasonable. I definitely recommend them and would also use them again. I told the guys they'd be back. Thank you junk express for making my life easier.

'Goodness ... 'Owner Joey & his son Jonathan literally 'came to our rescue' so to speak, and, as a…read morelast minute schedule change left us literally without a mover ... 'And, on a weekend? How does one locate same during this busy time of the week?! Yet, by the grace of divine timing we reached out to Blue Oval, were immediately accommodated ~ 'AND' completed the move within two hours ... 'talk about 'hustling' ?? These gentlemen did so, while displaying the utmost care for all our belongs ... We are so grateful, and nary again would we reach out to any other service ... 'Ever! 'Thank you Joey and Jonathan ~ 'we are so, so appreciative.

Cynthia, I think it is funny that you edit your original post 10 days later and now are making even…read moremore completely ridiculous and false statements. It further demonstrates that Blue Oval Moving Services is an unprofessional business and that buyers should beware! No one ever told your movers to drink from a hose; there was tap water and water from the refrigerator dispenser available. The three Blue Oval representatives that (almost) moved us were grown men; I did not realize that they needed their hands held, asked if they needed water or that I was required to bake cookies for them. $2,300 was no bargain, especially considering the services were never complete! The same services should have been $1,600 to $1,800 (check www.uhaul.com) but your family business seemed nice and (Joey) promised a smooth move so I decided to go with you. What a mistake that turned out to be. A tip? Really? Blue Oval was paid $145/hr for a 3 person crew which was really like a 2 person crew. $145/hr is a four person crew rate. Separately, a 2 person crew at 15 hours is not the same as a 4 person crew at 7.5 hours. The two guys doing all the work, John and Dylan, were worn out. I do feel sorry for John and Dylan because you and Joey decided not to provide adequate resources for the move. That decision to work your son and his friend like dogs is on you and Joey. That is inhumane treatment. Don't worry, I have filed my complaint with the Better Business Bureau and if that doesn't go anywhere, the next step will be small claims court. If Blue Oval would have upheld its contract and commitment, these additional steps would be unnecessary.