I love downtown vision! I'm a repeat customer there because of the amazing service I recieve. Dr…read moreAllen is great! So thorough and he explains it so I totally understand. I always find something I like. I brought last year's glasses that my dog had chewed, and she fixed them for me! I HIGHLY RECOMMEND downtown vision!

I've been to this office several times and my recent visit will be my last…read more NOTE: the Retina Scan is zero benefit to patients, as the doctor doesn't even look at it and they will not even share the information with patients unless you pay an extra $30 (per the intake staff) So what's the point, other than to obtain a scan of your retina? The 'map' of your eye is the same as a fingerprint, which is already being used as a form of identification for security. They usher every patient into the retinal scanner like it's part of the exam/appointment. It felt super shady and an invasion of privacy without proper disclosure, that the doctor doesn't even look at them for your appointment, nor do you have the right to look at them without paying them directly (not covered by insurance). I mentioned the reason for my visit was discomfort in my left eye, but he said probably just allergies and that everything was fine!!! The doctor never said a word about the results and gave me a piece of paper saying it was my "prescription" to update my glasses. I didn't look at it until today, but it states that I have a chronic gland dysfunction in both eyes that needs constant care and treatment!! Pretty important information for a patient to know :( Avoid the privacy intrusion, wasting time and money, only to have to get a second opinion at your own expense.

This is my go to optometrist, I have been going to Dr. Whitley for years and he is extremely…read moreknowledgeable. He helped a lot during the aftermath of me moving to a desk job and my eyes getting extremely fatigued. He also brings his dog in sometimes and it is the cutest thing. So if allergic to dogs that might bring some concern.

I like Dr. Whitley and he's the reason I keep coming back, but Rey is another reason. She is…read morepersonable and genuine. She puts people at ease and makes getting the eye tests bearable. I truly hope she stays at the office! She is an amazing asset.

The staff were highly skilled and experienced. The doctor explained everything clearly and made me…read morefeel comfortable throughout the exam. The facility was exceptionally clean and equipped with the latest technology, which shows their commitment to quality care. Gina was a tremendous help to me when picking out glasses, she made my experience the best.

The minute I can in they were smiling and welcomed me in. They never pressured me into buying…read moreanything I didn't want or needed I highly recommend going there when you need your eyes checked or needing glasses

My experience here did not start great but was made great by Grace and Dr. M. After a rocky and…read moreconfusing start, Grace took sometime to listen to me and went above and beyond to help me. Grace got Dr. M. involved and together they made sure I left with my head held high, and my eye sight better. Thanks go out to Angelo, Grace & Dr. M. for being great at what you do.

Classic lack of customer service. Like the review for Tracy R, I was told my glasses would arrive…read morein 2-3 weeks. The online access and AI phone system said pending or shipped ... which clearly they hadn't. It took multiple calls to get answer. It took well over 2 months to get my glasses. That was at the start of the year. Now, 4 months later, the plastic covering over one of the arms slid off and is lost. I went in to get another one. After a few minutes, they asked me to come back later. Hello, I can't drive without my glasses. 25 minutes later after 3 staff people looked at them, they handed them back, said they couldn't fix them and maybe I can over the plastic for the arm online. I asked them why they didn't order it for me, since they slid the frame. They said they couldn't and just stared at me.

7/11/25- When one…read morehas new lenses made and has them inserted in an older frame .. one feels great! Just my luck the arm breaks and there goes $$$ out the door.. However, I lucked out because my optometrist had a business card for repair- It's best to call and schedule an appt. Unfortunately, the frame could not be repaired-.. Luckily, he was able to insert in almost identical frame.. Be patient as this is a much needed service with lots of people needing repairs.. Thanks for saving my new lenses .. And for the cool new frame!

I had an expensive pair of sunglasses with a broken frame that caused a lens to fall out…read more I thought I'd have to throw them out, but recalled years ago that Michael at EYEGLASS REPAIR at 141 Vassar St in Reno,NV rehabilitated prescription eye glasses, so I took my broken dark glasses to EYEGLASS REPAIR and was gratified Michael was able to promptly make an affordable repair saving my glasses!

Dr. Matt is great, listens to concerns and explains clearly. Friendly and helpful staff. Happy to…read morehave this convenient location in Spanish Springs.

Hands down, the best eye exam I've ever had. Dr. Sasson was very open to my request to have a…read morefollow-up to again review my very tricky prescription. Excellent service in the front office, too. Highly recommended!

Great doctor, great staff. Clean facility with easy access. Has all of the specialty equipment for…read morethorough eye exams.

The best optometrist I have been to. The doctor is incredibly thorough and provided great options…read morefor contacts. The best part?! it is easy to schedule with this office. Myra is super sweet and attentive along with the rest of the staff. I've had no issues so far.

Legacy Vision is the BEST place to go for professional and friendly eye care! I will be going there…read morefor all my vision needs.

Having been a patient of Dr. Troy's for several years, I was excited to join his client roster at…read morethis new Legacy Vision practice and I am more than impressed! The staff is welcoming, helpful, and friendly. The facility is lovely. Cindy was compassionate and truly engaged in my appointment and Dr. Troy, as always, is knowledgeable, genuinely kind, and delightful. These professionals are wonderful; they truly care about the patient experience and strive to provide quality services. Best eye care I've experienced!