Nostalgia and everything you want from hardware to home goods. Need gold pans they have them. Yard…read moretools, cabinet hardware, indoor outdoor needs. Busy place with plenty of staff to assist you in you needs and questions. Gorgeous interior with hardwood floors and crowded aisles. (Good thing). As for value well everything was reasonably priced. Remember it is a True Value store.

One of the best restaurants in town, where true service still exists. This is the kind of place…read morethat doesn't ask for tips in advance -- instead, the waiter earns the tip through genuine attention, professionalism, and the ability to provide great service without constantly interrupting. They simply know the right moments to interact with you, and that kind of experience is rare today

I have only used their rental equipment which has been in good shape and for a fair price. Good…read morefolks too.

I recently needed a small engine repair for my power washer. I called the store and Mark was very…read morehelpful over the phone. I dropped off the power washer that afternoon and they were helpful in getting me checked in quickly. They charge a $60 diagnosis fee which can be applied to the repair. I am eagerly awaiting to hear back in a couple weeks. Great customer service.

6/5/2025: I needed purchasing H2O filters for the Samsung French Door Refrigerator I purchased in…read moreJuly 2017. I disappointingly made the mistake purchasing a plethora of an off-brand Samsung H2O filters from Amazon. Aside, I had the Samsung French Door Refrigerator serviced in August 2024: The Samsung Service Tech bluntly stated the off-brand Samsung H2O filters doesn't efficiently filter the H2O whereas, the Home Depot Appliance Dude stated Samsung's Service Tech's Samsung H2O filters recommendations are just mere fabrications of a fabricated POV in order, racking up making more dough off me! Hey~I'm not a clueless fool, ya know--I'm not buying their money-scheming ploys . . . Ya get my drift--you know what I mean, eh? Anyway, I seriously can't differentiate between the quality and performance between the OEM Samsung H2O filters verses the off-brand Samsung H2O refrigerator filters. To my utter surprise, the Appliance Dude informed me Home Depot sells TWO Samsung H2O filters in a package for $59.00 verses OEM Samsung H2O filters sells only ONE in a package for $49.00. Therefore, I opted purchasing Home Depot's TWO Samsung H2O filters in a package for $59.00, i.e., obtaining a bargain price bang for my hard-earned moola is undoubtedly ingrained within my DNA and RNA Coding~lol. Moreover, I bought more drain cleaner for my sinks and some fire starters for camping--that's all I bought which the total out the door was egregiously expensive nonetheless!

ASM Jeff is the man! + everyone else has excellent customer service. This Home Depot certainly…read moreleads by example.

Unlike some others, my experience with this location has been abysmal. I ordered 1 ton of pellets 3…read moreweeks ago, to be delivered. I have yet to see the pellets. I get the line "It's not us, it's our delivery service. You need to call them". I have, twice, a few days apart, and no one returns my call. I went to the store at the two-week point, got the same line; two employees, one of whom found the paperwork, assured me "hey, no problem - our delivery service is prompt". No one, including the "sales manager" Kim, seems to care nor be an advocate... it's just "it's the delivery service". A decent business would take ownership of the problem. Sadly, these guys won't.

The staff are helpful and really take care of their customers…read more The prices of their clothing and boots are way lower than Boot Barn and other stores. My Ariat boots were $30 dollars less at Tractor Supply. They also carry Carhart in Tall and larger sizes at lower prices.

I would like to thank the cashier, and quite a few other employees ... and managers…read more all came to help me with an online order for a battery operated Weedwhacker. All hands were on deck to help this senior citizen figure out the coupon code, and all that confusio . Once again, I'm very pleased and thank you. This hardware store is the old-fashioned type. A store that cares and is willing to help. Thank you.

These guys are always willing to help guide you. I spend a lot of time there buying miscellaneous…read morenut/bolts for restoration projects, and have never left empty handed. They charge more than the big box home improvement stores, but the customer service makes up for it.

Thank you to Joe and his entire crew! You all are so helpful, fun, honest and love our dog :)…read more This December will be our 5 year anniversary here and your store was our first Placerville shopping experience ... from bbq's, griddles, swings, blowers, weed eaters, garden decor, paint, log racks, etc and not to forget earrings :). You have it all for us!! And affordable!!! Thank you!

The staff is very friendly, helpful and patient. I can't think of a time that they didn't have what…read moreI needed.

Diamond Pacific recently delivered lumber to a neighbor for a home renovation project. Along the…read moreway the driver of their delivery truck hit and totalled our parked family car. Now Diamond Pacific (through their insurance company) is denying us fair compensation to properly replace this reliable car, which our daughter uses to get to work. Rather than do the right thing and replace the car and make us whole they are playing the low ball game. If this is how they treat a victim of their negligence then you should look elsewhere for good service.

Oh gosh. These guys...... I needed to order some roofing materials for a job that we were doing…read more Only about $150 worth of product. They quoted a 2 week delivery time, but would not take the order via phone. I'm all the way across the county from them, and they wanted me to do 1.5hr round trip to make the order, before they could even get it on the way. Couldn't take my card by phone and just verify when I arrived to pick up, like a normal and rational company. I can order $150 in pizza over the phone...but not anything from Diamond Pacific. Come into the now, guys. Why you gotta be weird and awkward? I'll go somewhere else...anywhere else.

Great to be able to order online from a local store. Pump was shipped as the store was closed on…read morethe weekends. Thank you.

Had neighbors vandalize my water meter taking everything, even the cover. The left the water meter…read morespewing water all along the roadway. I was so stressed and confused on what to do and where to get the materials to replace and repair the stolen valves, pipes, cover, and more. Went to Fergusons and was greeted by Aaron. His "my I help you" began the journey for help and release of stress. Showed pictures of the damage site, Aaron immediately gathered the supplies needed. His calm demeanor, willingness to listen to me during my stress filled explanations. Ability to translate my descriptions into plumber understandings is amazing. I now have all the supplies needed for the job, I have a plumber to fix the problem, and sometime today I will have water. WOW right? Aaron made my shopping a one-place for all needed, a community oriented and friendly place to shop. This is the place to go first whenever there is plumbing supplies needed. You will find the supplies. More especially, you will find exceptional people. Aaron is the leader of EXCEPTIONA. Thank you Ferguson, and thank you Aaron. Patricia

I went in to get a sink drain jam nut. They said they had two, but they couldn't find them. After…read morelooking quite a while, they opened a package with a complete drain kit, took off the jam nut and said "stick this in your pocket, keep it". What GREAT customer service! I was just in the area helping my elderly parents, and the other hardware store is much closer. If I ever need anything again, I will make sure I go out of my way to give them my business. Thank you so much!

Customer Service is outstanding!!! Always looking for a solution to solve your problem/needs.read more

Great store! a little bit of everything. fantastic service!! friendly helpful folks!!read more

Always excellent service and competitive pricing on all of their offerings. Best local pricing on…read morepropane.