Strickland is our go-to for all of our HVAC needs!! When our AC unit went out in the lovely Texas…read moreheatwave on 7/22 (aka normal Summer!), Rose was quick to listen to our issues and my comedy around our situation (we have an autistic 6 year old who would've been stuck sleeping in bed with us if we didn't find a solution ASAP). Rose had a technician, Rafael, scheduled to come out the SAME DAY. That is truly unheard of in my experience. We were kept updated on arrival time through a tracking link which is way better than being given a large window of time without visibility into an approximate arrival. Rafael was quick to diagnose our issue and walked through our options (needed to replace the unit which was at end of life), informed us of finance options if approved and even put in a temporary fix so our boy could sleep comfortably in his own room that evening. Rose had 2 wonderful technicians come out to install the new unit the wet next day!!! I'm blanking their names but they were efficient and awesome. We had some issues installing the new thermostat, but again, they put in a temp fix and the new unit was up and running in no time. Another gentleman came out about a week later to install the new thermostat. I'm also blanking his name (sorry :/),but he took the time to walk me through why there was trouble installing it in the first place as well as how to operate the new thermostat, applied some default settings based on his recommendations and made sure my app on my phone was working. Fast forward to today, 9/8, we had an issue over the Labor Day weekend with water leaking through a ceiling fixture (older home, older plumbing, happened before). We contacted Strickland on Sunday and they had another wonderful technician, Duncan, to our home this AM. Duncan took the time to explain to us what was going on with the units and assess as well as diagnose it's a plumbing issue related to the unit(s). He provided us with a reference and we have them coming out at 8 am tomorrow (looks like I'll be doing a review in the near future for them as well ;)). Lastly, huge shoutout to Jeremy. Jeremy is the owner, and I can't say enough great things about him and his team. He took the time to call us and make sure everything was going well. I don't know a lot of owners who care to take the time to do that or take our call on a holiday weekend. We will never use anyone else and will always recommend Strickland to family, friends and strangers. Strickland is like family to us!!

This company is no where near me. Almost a hundred miles away from me. but YELP referred me to…read morethem... number "1" on YELPS list of referrals. Not knowing this, I set an appointment with them and no show. When i called I was told "we dont have any record of your needing service". I asked how i had a detailed chat with the Jeremy, the owner? Then I was told by Trice their manager.... "that is not possible... must have been yelp AI" Well fk me running.... geez!!!! I waited a whole day.... lost a whole day because they rely on ARTIFICIAL INTELLIGENCE..... which in reality for them, they rely on ARITFICIAL STUPIDITY !!!!! SO YELP AND STRICKLAND BOTH SUCK !!!!!!

A great company with a crew that is honest and has integrity…read more The initial diagnosis for my system didn't solve the problem so there was no charge for that part. We had to replace the whole outside unit to get the system back in excellent condition.

It may be hot and steamy outside, but it is nice and cool inside. We had been in our home a few…read moremonths, when temps started to rise and we turned on our AC. Outside temp was up in the 90s and inside it would not cool under 79. We called Flex Air on a Thursday afternoon and they came out the next day. They took their time to review all the equipment. They listened to what our needs were. They ended up giving us 4 different options to choose from on how to proceed. They showed us a side by side preview of all 4 otptions and then went into details of each one. This included two with repairs and two with full right replacements. They took their time to answer all of our questions not shying away from the positives and negatives of each option. This gave us a clear picture on how we felt we needed to move forward. They came out the following Monday to put in the new equipment. During install they were polite and friendly, again answering any questions we may have had. We have been using it a week now and everything is running great and nice and cool. We also love the new thermostat. I appreciate them being upfront with us. Again listening to what our needs were and they did not try to push some high end products with a bunch of bells and whistles that we did not need. My wife and I are very happy with service and product. Thank you So much!

TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Used to LOVE Top Gun, but we've had nothing but issues since they were bought by Willard late last…read moreyear. We had no idea about the change because their website, trucks, technicians' attire and phone calls had continued to reflect Top Gun until the past few months we've been dealing with issues with our brand-new downstairs unit that was installed apparently around the time Top Gun was sold. The issues persist despite multiple service visits, which have been a different technician and story from them every time. In the past, my Top Gun reviews had been 5 stars. Now I warn people to avoid them and Willard. Such a shame.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Tunde came out and gave us several options for AC maintenance. After we decided which route to…read moretake he came back and spent several hours making the repairs we needed. He was professional, polite, prompt and hardworking. He was able to diagnose an issue we were having with one of our vents and solved the problem quickly. I had previously had 3 different AC companies out to fix the problem and not one of them was able to figure it out. I will only use Millionaire from now on.

Wonderful service oriented business. Mark and Brian both came out and did a very thorough…read moreinspection of our fireplace needs. They were personable and professional, and answered every question we had. We recommend Comfort Experts / Dobson for your heating and/or AC needs.

Great company we've had take care of our upstairs and downstairs heating and air-conditioning…read moreunits, they do great work, the gentleman that come to the house are very professional, very polite, very courteous and I really appreciate them

J N J is fantastic. I had a complex problem and Jarod Really worked until he figured out a…read moresolution. And then I had a friend who needed somebody and within one day he was at her house. They are super responsive and really helpful!

From the owner: 🔸 Highly Trained & Insured Techs🔸 Residential & Commercial Services🔸1 Year Parts Warranty read more

Great service! Called about my AC not working. They came out right away and found the issue…read more Fixed it. Even mentioned a maintenance agreement I should sign up for. Professional and very knowledgeable!

From the owner: We specialize in residential and commercial HVAC repair, installation, and new builds. Ductless…read moresystems or mini-splits are great for those new additions. We go the extra mile for all our customers.

Comfort Masters is one of the best HVAC companies in North Texas. I was out of state when I noticed…read moremy house had climbed above 95 degrees inside, so I called Comfort Masters. They came out the same day, gave me estimates for both repairing and replacing the system, and helped me weigh my options. Since my unit was 18 years old and had needed more service recently, I decided to replace it. Their team came out the next day and, even though I wasn't home, replaced the entire unit with an Amana variable-speed inverter AC unit and compatible heater in one long day. Dylon returned the following week for a quality-control check, and the system has been very quiet while keeping the humidity in the low 50s. I also really appreciate that live people in the office answer the phone--no bot. I highly recommend Comfort Masters for HVAC service.

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

Gary the owner of Poe Air is absolutely amazing He put in…read morethe top of the line HVAC in our house when we built it 7 years ago and continues to service it to this day We recently had an issue with one of the condensers on a Saturday and the main living area of the house was not cooling properly. Gary personally came to my house at 6 PM and got the system running until he could put in a new condenser (which was under warranty). We were having a dinner party that night and the outside temperature was 98 degrees. I used Gary now for over 15 years and have found he and all of his employees to be punctual, friendly and professional I highly recommend Poe Air

Ethics over Profit! In a day and age where it seems like people are more concerned with making…read moremoney than treating people with respect. Today, I was pleasantly surprised with my service from Poe Air. I never thought I'd hear a company care about its customer more than money. Instead of the normal "we need to come out for a service call and that will be $$$" Gary called and offered some FREE tips on what to try. He could have easily came out, charged me for the service, and I would have been none the wiser. What did I take away from this? First, if your reading this don't expect to get free stuff because this was not a huge major issue but a small draining issue. However, what I took from this is that Poe Air operates at the highest ethical level when it comes to customer service. If they say they need to come out, then they've gained my trust to where I believe them. I write a lot of reviews. Yet, I don't give my recommendation to many businesses. Poe Air is one of those companies that I not only recommend; but ask others to call first due to the trust I've gained in them. Thank you again Gary and Poe Air for restoring my faith in ethical business practices. It's companies like yours that remain the backbone of American greatness!

Fast and professional. I will recommend them to anyone. Anyone that needs quick repair call them.read more

*edited on 4/28/2025** to add pictures that show the copper connection literally melted down due to…read morethe horrible installation from Precision Comfort as well as installing the wrong components ! no wonder why the copper completely melted! Absolutely one of the most absent-minded, boneheaded, obvious mistakes you could make. I only noticed due to the smell of burning metal and smoke. This installation could of burned my house down, god forbid with my kids inside. Used this contractor to come and diagnose my issue. They had to return multiple times over the course of a few days to finally replace the condenser in my outdoor AC unit. The condenser they installed was done improperly, causing the connections/fittings to not fit properly. This caused my AC unit to turn into a block of ice in the middle of hot Texas weather. The fittings/connections from the condenser to the air handler was the wrong type, so they had to come back again. -- An analogy would be, if this was a mechanic shop and they were working on a Ford Truck, yet the manufacturer sent in a Volkswagen engine, rather than talking to the manufacturer to get the correct part sent, they just forcefully installed the Volkswagen engine into a different make/model of a car just to get the job done. This approached ended up causing more problems, money, and time wasted for all parties involved. A little due diligence can go a long way. When they returned, they told me the service visit was free of charge as it was their fault. Upon completing their visit, they had me pay $300 for the visit, even though they EXPLICITLY told me that it was a free service/diagnostic visit since the problem was never originally fixed, AND it was their fault. Normally, before any work gets done, the business tells you about the costs involved and has you sign off on it before they begin the work. This was not the case. They shocked me with a $300 bill that i had to retroactively get removed. More effort and time wasted on my end. This still did not fix the issue. After paying $1500 to Precision Comfort Home Services, my issue was still not resolved. After calling them back and explaining the situation, they then discovered the "real" problem about it being a leak within some piping. That would of been great to know prior to spending hours of my time and not to mention a great deal of money ($1500). When i asked what it would cost to actually fix my REAL PROBLEM, they quoted me again. I responded that I would shop around for a cheaper price, and found many other businesses willing to do the work for 15-25% less of what they quoted me. I asked if they could match the quote and was told "good luck". i am of the personal opinion that this is not how customer service should be handled. Mistakes happen, of course. But when it comes to my HOME and THOUSDANDS of dollars, I want to make sure i am giving my money to people who actually give a shit. Then, the audacity of the owner to text a customer passive aggressive threats at 11:00pm at night because he doesn't agree with a google review. Bad reviews happen from bad jobs. This is one of them. Get used to it and stop harassing customers late at night. Ryan Mudd the technician was wonderful and polite. I can't say the same for the rest of the team. I do not recommend this company at all. Edit: the screen shots maybe out of order but just look at the timestamps and it will tell you the whole story.