First time visit to REI as I had been eyeing a pair of Blundstone boots for a long time and was…read moreunsure about sizing. The store has a nice layout, and you can easily find what you're looking for. I met Leslie, who was super helpful and patient. She recommended I spend a few minutes walking around the fitting area to get a good feel of the boot to determine the best fit. I'm in between sizes depending on shoes, brand and design (6-6.5 US Women) and typically wear lightweight socks with all year-round boots. To my surprise the Blundstone Original Chelsea # 510 in size 3 (AU/UK) = 36 EU fit just right. I wore my new boots to Vancouver, and they were comfortable right out of the box, no need to break them in. I signed up for their membership and can't wait go to back to pick up a few more things--overall solid experience.

Your Urban Basecamp for Outdoor Everything…read more The REI in downtown Austin is the kind of place that somehow makes you want to go camping immediately, even if you walked in just to browse. It's well-stocked, well-organized, and staffed by folks who clearly live and breathe the outdoor life. What makes it great: Excellent layout -- spacious, easy to navigate, and doesn't feel overcrowded, even when it's busy. Gear is thoughtfully displayed, and the store flows well from one department to the next. Helpful staff -- genuinely friendly and super knowledgeable. Whether you're getting fitted for boots, comparing bike racks, or just looking for the best water bottle, they take the time to walk you through your options without upselling. Well-stocked -- From high-end hiking gear to commuter-friendly bike accessories, it's got a little of everything. Great selection of clothing, trail snacks, and even travel gear if you're about to hit the airport. Bike shop in the back is a hidden gem. Solid service, quick turnaround, and honest recommendations. Bonus: Located in a convenient area with easy parking (which is a huge win downtown). Feels like a hub for the local outdoor community -- check the events board or just chat with someone about where to hike, paddle, or ride next. Bottom line: Whether you're prepping for a thru-hike, a weekend at Barton Creek, or just commuting across town, REI Austin is a reliable and inspiring place to stock up. Great gear, even better people.

Should change your service hours if you refuse to help people who come in 5 minutes before close…read more Your service hours and unwillingness to fulfill them make it difficult to hand you this box of things that we both know you'll give me change for and make a nice return on.

Came out here to shop around for my new discs. They had a large variety of disc golf discs both r…read morenew and used. I was able to trade in some of my discs and the store clerks were friendly. They had quite a variety of sporting goods relating to baseball, football, and disc golf. It would be nicer if the store would be a bit bigger. There is decent parking in a shopping center area. Pricing of the goods seemed reasonable. If you are looking for disc golf equipment or accessories and/or baseball as well, come check this place out. I will definitely come back.

I went into Dick's Sporting Goods hoping to buy a SUP I had found online at a lower price and…read morewanted to see if they could price match it. Patrick, the manager, not only matched the price, but went out of his way to help me find the exact board I wanted in the color I was looking for. He was incredibly helpful, courteous, and genuinely went above and beyond to make sure I left with exactly what I wanted. Patrick wasn't the only one, either. Several employees helped me while I was there, and every single person was kind, knowledgeable, and willing to help. I was actually surprised to see that this location has some lower reviews because that has never been my experience. Every time I've shopped here, I've received great service. I'm not sure how old some of those reviews are, but my experience was excellent. I found exactly what I was looking for, got the price I was hoping for, and was treated with genuine care throughout the entire process. Huge thank you to Patrick and the rest of the team. This is exactly what great customer service should look like.

Dicks is HUGE! lol I'm from hawaii and we don't have Dick in hawaii, i mean Dicks! lol Anyway…read morethis island boy went to Texas and we was in the area and decided to give it a look! My wife, niece and nephew found some stuff to take home and we are glad we stopped by to check it out!

Love this place, I get my hunting license here every year. I have also used their gunsmith to…read moreCajunize 2 CZ 75 variants and replace a soft bolt body with an enhanced Atlas Firearms bolt for a CZ Scorpion. IME, it is best to get work done after the hunting rush. Wait times get worse the closer you get to fall. Apr through Jul is usually best. I had a pistol Cajunized in the busy season and it took a little over a month. I took one in during mid-Spring, dropped it off at 11, and had it done same day by 4:30. The DA/SA are so much lighter and crisper. I have Cajunized one myself, so I know what is involved. It is surprisingly hard to find gunsmiths with experience Cajunizing, or with CZs in general. I guess it makes sense, they are far less common than Glocks, M&Ps, etc. I have had smiths tell me they do not work on CZs, or they say "we can do that, we'll figure it out," which is not comforting. Each time I came in, the associate at the counter brought me to talk to a gunsmith. He knew the order the parts go back in, that some jobs like the mag release are easier when everything is already apart, and that you have to remove the front sight pin to replace the barrel bushing. The sear cage is a nightmare to get back together, so I'm happy to outsource it. It's clear they do a bunch of them here, so it takes less time than me installing it or a smith doing it for the first time.

Purchased a new handgun. Sportsman's made it easy! I knew what I wanted, they had several in…read morestock. Less than 30 minutes paperwork completed, background check done and out the door. Very nice selection, employees were great! I will be back for sure! 5 stars

Definitely a cool find during my trip in Austin. I love that you can custom make your item in store…read moreand it makes it easy ti bring back from your trip. Its not crazy expensive but it is a good bit of money. The staff is very attentive amd offers ideas and suggestions.

Visited while on a day trip to Austin! It was a nice store, but was hoping for something unique to…read morethe location as it's the "flagship" store such as a hat or T-shirt that was only available there. Everything there was something I could buy online or at a store back home. Parking was annoying, as it was paid street parking or you could get your parking comp'd at the hotel next door if you made a purchase at the yet store. There was a bar at the front/outside portion of the entrance where some patrons were purchasing beverages and hanging out on the deck. To me it was a little random, since the parking situation sucked and the view wasn't anything special besides the busy street. They had cool displays and a wide selection to shop from. They also had a customization area for yeti water bottles/tumblers. We left empty handed, but they do have large bathrooms for patron use which is a plus. I do love my Yeti products, but this experience was a little disappointing.

I don't care what the reviews say about this place, these people are AWESOME!…read more The store is small but well organized, will definitely be going back.

Absolutely awful experience. I had my golf bag stolen in front of my eyes while at Jimmy Clay and…read morewas able to track it to here using a gps in my wallet. Then Play It Again purchased my full set of golf clubs and refused to return it when I confronted them. Wouldn't be surprised if this type of thing goes unnoticed all of the time. Scamming innocent people... Management has been illogical and inept at resolving this. Would highly highly recommend avoiding this store at all costs

I went to Tyler's to get new sneakers. Caden was very helpful and patient as he got me new sizes…read moreand colors. I am happy with the customer service and can't wait to wear my new sneakers on a walk.

I ordered a North Face Hat. It was $41.48. I need to return it. The hat was in perfect condition,…read morenever worn, both tag and sticker in tack. Shipped back in their original box and packing. However, this ridiculous company only refunded me $25.48. This was a small return. I can only imagine what happens with larger items. For a company that has been in Business for 46 years, I'd expect much more. They are far behind their competitors. It's ok, I'll eat the cost and will stay away from this company in the future. Jared Harms Order #215396

Really big store with a huge selection of sporting goods. I needed to pick up a pair of shoes, as…read moreI forgot mine at home and needed them for my vacation. I was able to quickly locate and try on a pair of shoes and I was in and out within 15 minutes. The staff was friendly, and the price was right as the shoes were on sale for $10 off. It seemed like they were a little bit shortstaffed, but that could be because it was a Tuesday night. Overall success!

Seemed a little old and run down inside and out. Very limited selection of knives which was the…read morepurpose of my trip . Staff seemed bored and not very happy to be at work . I think I will stick to my Kyle Academy going forward.

Actually a great shopping day, have great Longhorn attire for family! You can't really miss the…read morewonderful selections they have here today. Sizes are a little hard to find, but you can hunt and really get excited finding the right fit for family members. So far so good also they do have workout attire here that are yoga pants that fit very well I have purchased nice fit, not that long ago and they fit so well except I washed them to death. So these actually hold up pretty well in the wash. The quality is very good the only bad thing is that they're expensive but worth it. The colors are perfect I don't have any trouble with that they have all kinds of colors that are very up to date with the fashions. The only negatives is the staff is non-existent actually there's no one around to help you that's why you have to hunt for your own items when you come here that's the only negative thing, I have to say about shopping at "Dicks Sporting Goods,' How much I actually accomplished today by coming here they also have great tennis shoes a little bit higher than most but yet quality Is better than cheap tennis shoes. Till next time. Happy shopping!!

I saw a zip up hoodie that was on a mannequin, but I couldn't find it anywhere on the floor (racks…read moreor shelves). A salesman saw me looking and asked if I needed help finding something? I told him what I was looking for and he searched for it too, but he couldn't find it either. He searched his inventory and found out that it was only available online. He helped me order it and had it shipped to my house. The salesman went above and beyond to help me out and made sure I was a satisfied customer. The icing on the cake was, the hoodie was on sale and free shipping! It was a great deal. The zip up hoodie was delivered 2 days later. It fit perfectly and looks great. The quality of the hoodie is great. It's very well made and very comfortable to wear. Great value all the way around.

It's a nice little store. Who doesn't love some Patagonia. Great gear but the prices can be a…read morelittle tough ya know. Funny - this was listed as an outlet. (I think we have different meanings of the word.) Plenty of selection and the vibes are good, but there's a lot of other places to score your pat gear and catch a deal.

Incredible kind and helpful employees. The store is super neat. A bit expensive for my taste, but I…read morewas just there to get Christmas gifts anyway.