1. On The Go Braces

    1. On The Go Braces

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    West Palm Beach, FL

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    On The Go Braces

    Closed 9:00 am - 4:00 pm
    Updated 2 months ago

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    McCaffrey Orthodontics West Palm Beach

    McCaffrey Orthodontics West Palm Beach

    4.7(16 reviews)
    5.5 mi

    We recently completed treatment for my son's underbite at McCaffrey Orthodontics, and I can…read moreconfidently say they are still the absolute best ortho in town. Even a year after treatment, we're coming in for routine checkups to monitor maintenance and discuss any next steps, and the level of care hasn't changed one bit. The office is always beautifully decorated, currently updated with fun, summery touches that make every visit feel cheerful and welcoming. It's a busy practice (for good reason!), but the team is always professional, attentive, and efficient. We've had nothing but a positive experience here. From the front desk to the orthodontist and his assistants, everyone goes above and beyond. I honestly can't say enough great things about this place. If you're looking for high-quality, compassionate orthodontic care, McCaffrey Orthodontics is the place to go.

    My flare looks worse after 10 months, my records are incomplete & where is the breakdown of my…read morerefund? I paid $5,054.18 for braces treatment and paid it off only 6 months in! I came to fix my flared teeth and crossbite, but 10 months into treatment I was told my braces could come off even though my teeth are actually more flared then when I started and my crossbite was still present. (Compare my X-rays below to see my flare progress) When I requested my records for a second opinion, the office manager initially told me I could not have them until treatment was complete because they were "confidential," which is not true. The records I eventually received appeared incomplete and were missing documentation of IPR that was performed during treatment. I decided to stop treatment and requested all of my records on April 11, 2026. As of May 13, 2026, I still have not received everything. The office offered me $813 after I sign a release of liability, but they still have not provided a clear breakdown explaining how my refund was calculated. Very disappointing experience overall.

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    McCaffrey Orthodontics West Palm Beach
    McCaffrey Orthodontics West Palm Beach
    McCaffrey Orthodontics West Palm Beach - Dr. Joseph Lunsford and Dr. Kevin McCaffrey

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    Dr. Joseph Lunsford and Dr. Kevin McCaffrey

    Donatelli Dentistry & Orthodontics - Dr. Paul Donatelli D.M.D

    Donatelli Dentistry & Orthodontics

    4.3(28 reviews)
    4.4 mi

    Do not go to this doctors office!! They will try to charge you additional fees that aren't included…read morein your insurance. I visited the office in October 2018 for a Cleaning. They said that they would not be able to do a regular cleaning and I would need a deep cleaning for $150. They refused to do my Regular cleaning which is included. I did not want to pay an additional $150 but decided to due it anyway because of the sales pressure from the staff. I had no cavities... I had a follow up visit on January 29, 2019. They did my regular cleaning. They advised me that I have extra build up and should come every 3 months for a regular cleaning to help with the build up. But once again, I have no cavities. I told them my insurance only covers 2 cleanings a year which is what I will be doing. She said okay no problem. I called yesterday to set up an appointment for my 6 month cleaning & the receptionist said she read the notes and I will need to come in every 3 months for a cleaning. I explained that for 30 years, I have been doing regular cleanings every 6 months with no issues. She said she didn't care what I have done in the past, it was a requirement from their office. I told her I wanted to schedule a regular cleaning (which my insurance pays for.) She said she would make the appointment but the depending on what the Dental Hygienist said, they might require a deep cleaning (additional $150.) I told her I didn't want that. She said "well if that's what they recommend, that's what we will do. We will not give you a regular cleaning" Here is a picture of my teeth!! I brush 2 times a day at least and floss a few times a week. This dentist office refused to give me my regular cleaning & insist I !!! This office is a scam!!

    Very pleasant experience with this office!!! The Front desk girls were very helpful, explained how…read moremy insurance works and what my out of pocket will be. The assistant was very sweet and gentle. Dr. Donatelli was very thorough, he even told me the 3 crowns I was told I needed from another office were not actually needed. Glad I found this practice. I went to 2 other offices before coming to Dr. Donatelli will be recommending for sure!

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    Donatelli Dentistry & Orthodontics - Forced to watch CNN in waiting room. Perhaps a non biased news Chanel or not news at all?

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    Forced to watch CNN in waiting room. Perhaps a non biased news Chanel or not news at all?

    Shapiro Family Dentistry

    Shapiro Family Dentistry

    1.6(90 reviews)
    0.3 mi

    I met with Dr. Brown, who recommended that I have four teeth extracted. I later sought a second…read moreopinion from another dentist, who told me that my teeth were completely fine and did not require any extractions. This experience left me feeling confused and very concerned, as the initial recommendation caused unnecessary stress. I would strongly encourage others to seek a second opinion before proceeding with major dental work. Based on my experience, I was not satisfied with this visit and would not recommend this facility.

    I chose Shapiro Family Dentistry's West Palm Beach office because I expected quality care and…read moreprofessionalism. Unfortunately, my experience was the complete opposite. I went in for what should have been a simple cavity filling. I've had cavities filled before and have never experienced the kind of reaction I had after this procedure. I developed significant bruising along my jawline along with a painful lump, which was both alarming and uncomfortable. I was also surprised that I was required to make a down payment for the procedure, something I had never experienced at a dental office before. While every practice has its own financial policies, I believe those expectations should be explained clearly to patients. When I tried to contact the office by email to express my concerns, I was later told they never received it. Whether it was a communication issue or something else, I felt my concerns were never acknowledged or addressed. My interactions with the front desk staff only added to my frustration, as I did not feel they were courteous, compassionate, or helpful. Because of this experience, I chose not to return to the practice, even though it meant walking away from money I had already paid. For me, trust is essential when it comes to healthcare, and unfortunately, that trust was lost. I hope this review encourages the office to improve its communication, customer service, and overall patient care. Every patient deserves to feel heard, respected, and supported--especially when they experience an unexpected complication after a procedure.

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    Shapiro Family Dentistry
    Shapiro Family Dentistry
    Shapiro Family Dentistry

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    On The Go Braces - orthodontists - Updated September 2026

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