I had a frustrating experience at O'Reilly Auto Parts today. I went in to buy parts for a couple of…read morevehicles I was working on. A new employee was helping me, and he was doing a great job trying to make sure I got what I needed. However, once his manager, Ezequiel, stepped in, everything changed. I clearly explained that I needed two different parts, but Ezequiel ignored what I told him and changed my order. I trusted that he knew what he was doing, so I didn't double-check before leaving. When I got home, I realized he had given me two of the same part instead of the two different parts I had requested. It was a waste of my time and an unnecessary trip back to the store. I appreciate the effort the new employee was making, but the manager should have listened to the customer instead of assuming he knew better.

April is a sweetheart. She sold me a new battery and installed it. She was friendly and cheery…read morethe whole time, despite it being 4pm in the AZ heat. I told her I'd come back with cash to tip her since I didn't have any on hand. She replied with, "It's my job, though". What a pleasant answer. She even humored me when I said, "Can you test the new battery once it's installed?" It was just my PTSD from a previous experience. She gladly obliged and sent me off with a smile. I hope management recognizes her for her awesome customer service.

Good shop. Good people…read more Good experience. Purchased 12v alarm battery. Second purchase from this outfit. Brand name battery and price was inline with others. Go with confidence.

Excellent service! Always enjoy stopping in they give service with a smile…read more Good variety of products.

Eleazar was helpful from the moment I walked in until I drove away…read more It was 108 degrees out and he installed the new truck battery without complaint. A couple of small issues were worked through and he maintained a high level of customer service the entire time.

Super great customer service! Was in today and it was so nice to speak to a adult that was willing…read moreto problem solve a issue. He wasn't focused on selling me on something I don't need. Thank you again.

Ordered battery via website. However they have shipped the battery a week later. Tried calling…read moretheir number. No one picks up the call and their voice mail is also full. Pathetic service.

Helped me get my batteries for my mom's wheel chair. Was in and out quick. I will use them in the…read morefuture for sure.

Great customer service. The store manager personally took my question. He showed me that another…read morerepair supply was wrong. I'm kinda handicapped and have to use a mobility scooter. He showed that my battery charger was in great shape.

I wasn't planning on writing a review for this business but I got to thinking about this one…read moreemployee that works here at this Batteries Plus Bulbs. Originally it was called Batteries Plus, and a while back it changed its name. The only reason I bring up this particular employee is he has been working here for a long time. I don't know his name and have never asked for his name either. I will give you on example of what I noticed today and it caught my attention. Now mind you I had to replace a battery of a vintage watch from the 50's or 60's. I handed over the battery to the employee at the counter. He looks at the battery and was unsure of the particular battery that was in stock, so he asked his colleague behind the other counter, if they carried this one particular battery. So without looking he shouts out the number of the battery that replaces it without having to see the battery. Now why do I mention this? To be honest I was impressed with this employee's knowledge of their products. I know this sounds silly to notice something that is trivial to others but to me it makes a big difference. I come here only because if I try and look for what I need at a drugstore chances are they won't have it and it's always a hit and miss at the drugstores. So I may pay a little bit more here, they have always had what I need. What I am trying to relay here is that during these troubling times of finding good employees it is always a breath of fresh air to see someone care about their job and know their job as well as the unknown name person behind the hidden counter. Doesn't hurt to once in a while appreciate people for what they do. Nothing is trivial when noticing a good work employee.

Great place to get those tricky replacement batteries for car fobs and garage doors. Buy the…read morewarranty and they'll replace for free. I've done this with the last four remote entry cars our family have owned. The staff is always prompt and courteous, too.

I went to Batteries Plus after Sam's Club did not have my car battery due to it being a special…read moreorder item. I have a Toyota Prius base model and their battery has smaller posts than a typical battery. I was greeted as soon as I walked in the store and I brought my battery in and fortunately they had one in stock but it was almost $300 but it has an unconditional 4 year warranty and I don't have to take my receipt, just give them my phone number and take the battery back and they will test it and give me a new one. I noticed a sign on their window that says they will install the battery for you.

All I can say is that the one review I read about this place is absolutely point on and it's a…read moregreat place that sells decent used batteries that will probably last at least 6 months and they give you a three month warranty anyway. I paid cash so I paid $33 but the guy even put it in for me because I didn't have any tools with me but I did have my truck that had a dead battery. I'm going in for another one today as the one I bought last time finally petered out after 7 months but for only $33 with the cost of new batteries being what they are this place is well worth it.

Don't pay attention to the redneck above who is completely full of crap. This place sells used…read morebatteries and will trade in dead ones for a good used battery. I had a situation where I needed a battery asap and money was short so I searched for a place that sold used batteries. I ended up finding sunset battery warehouse, its a hole in the wall type of place very old but the point is I was looking for a battery not a beauty salon. I met the owner who is an older caucasian male who worked with some hispanics in the shop and quickly assisted me in finding me a replacement battery. Of coursed I am buying a used battery so I wasn't expecting a long lasting battery but what I got for 25 bucks was a battery that has lasted me over half a year now and I have traded in other batteries that have lasted me the same if not more. I highly recommend this place if you are short on funds, and looking for something good that will last you a couple months. Perry B. is just a racist lunatic that does not even have an idea on what hes talking about. Who writes a life long story on how their experience at a used car battery place was so bad, poor baby I am so sorry life has been so hard for you. Cry me a river.

I am in absolute awe of how amazing this family-owned shop is. I called to make sure they had my…read morebattery half expecting to get there and it not be there. They certainly did have a used one and the son, Carlos, took the old one out and installed the new one. He didn't mind me looking over his shoulder because I wanted to know how to do it myself in the future, and then taught me how to put the new one in. My mom came with me and we were both so floored by how amazing, fast, kind hearted and swift the entire operation was. It's so so so very rare these days to meet someone like Carlos when dealing with any sort of car repair or vehicle issue. I hope good karma comes his way, because you could just tell what good of a soul he is! We immediately called our family members to tell them to make note of this place, I can't imagine ever getting a battery somewhere else again.

They will give you a price over the phone to buy your used batteries then when you get there…read morelowball you. If you're into being ripped off, this place is for you.

Dominic was so helpful, patient and friendly. He fixed my screen within an hour. Even helped me…read morewith a new screen protector without any bubbles. Thank you for your help. Everyone we met was really friendly. Thank you Sarah Sanmarco

A friendly and convenient place to visit for batteries. Instant gratification if you need something…read moreright away. Such a selection. Excellent customer service. I also like to drop off all used batteries to dispose of them responsibly.