After two years of living here, I can confidently say this is the worst apartment complex I have…read moreever lived in. 1. The smell The entire property regularly smells like dog urine and feces. Management sends out constant emails reminding residents to clean up after their pets and has even gone so far as to offer rewards for catching offenders. Unsurprisingly, none of it has made a difference. Walking around the property often feels like navigating a giant dog bathroom. 2. The noise If you value sleep, look elsewhere. Every single morning, including weekends, two separate garbage trucks come through the alley around 6:00 AM and 6:30 AM. The noise is impossible to ignore. Forget sleeping in, enjoying a quiet morning, or recovering from a late night--you're on the garbage company's schedule whether you like it or not. 3. Management Management is nearly impossible to reach. Phone calls go unanswered, emails often disappear into a void, and even building security has admitted they struggle to get ahold of management during normal business hours. To make matters worse, my annual lease was converted to a month-to-month lease without my consent, and when I raised the issue, I was simply told it was buried somewhere in the contract. Between the overwhelming pet waste, relentless early-morning noise, and unresponsive management, living here has been a constant source of frustration. I would strongly recommend looking elsewhere before signing a lease.

While the hubby and I were on our apartment shopping spree, we stumbled upon the "ice blocks" when…read morewe were across the street grabbing a couple Mint Mojito Coffees. The leasing office blends with the other businesses on the first floor, just FYI. But we scheduled an appointment with Erin, who was super sweet and attentive - & who was able to meet with us the following day for a tour. Overall, the living grounds is gorgeous and obviously new/clean. Location is GREAT, with Safeway literally walking distance and numerous restaurants surrounding the area. We toured a 1BD/1BA going for $1900ish. First thing that surprised me was that there is not a door for the bedroom, this is because the style is "loft-living." The space seems a bit tight and we were move favorable for the 1BD+Den but this increased the price to $2100! While the location of Icebox is money, that's what you are paying for! But after viewing other apartment complexes, we found that our dollar can really go a long way at other places compared to this complex. If you're in the rental market for a place that you can just walk to things then, yeahhhh definitely check this place out. Can't beat living above a Shake Shack and across the street from Philz Coffee!!! P.S. parking is an additional fee, it's not included with the unit price listed.

Hi all, Me here again!! First, Happy Holidays to you all!…read more I'm not sure how many times I can come on here and rave about my apartment complex, but once again, here I am lol. Had the best time at the holiday party that was given by the wonderful staff here for the residents and their family. If you're looking for a family or an addition to your family, this is where you need to be. Love it here!!!

Subject: Formal Complaint Regarding Unfair Treatment and Financial Loss in Rental Application…read moreProcess -Adogio apartment community, natomasCA - Request for Refund and Resolution Dear Property Manager Janine and leasing team, I am writing to formally complain about my experience with Janine who handled my rental application for an apartment at Adogie in Natomas, California. On or around march 5, I submitted an application and paid a total of approximately $750 in fees and related costs, including: * $600 for a credit hold / application fee (or whatever the exact breakdown was), * Additional costs for required renters insurance that Janine insisted I purchase before she would review or proceed with my application. I provided all requested documentation, including multiple pay stubs showing my income. Despite this, Janine rejected the pay stubs as insufficient, even though my documented income exceeds typical earnings in similar roles. She then failed to approve my application or offer any clear path forwardon the 5th of march i arrived approximately one hour late for a scheduled meeting due to, unforeseen circumstances]. Upon arrival, Janine saw me, made eye contact, then turned and walked away without speaking. When I called the office to address this, no one answered the phone for approximately 30 minutes. While having the doors locked in the office so I could not get in. I believe the application process was handled unfairly and in bad faith. The requirements imposed (such as mandatory insurance purchase before review) appeared designed to extract fees without genuine intent to consider my application. This resulted in significant financial loss, wasted time, and considerable frustration. I am requesting the following resolution: 1. A full refund of all fees paid in connection with this application, including the $600 credit hold/application fee and any renters insurance costs I incurred at her direction (total approximately $800 2. An explanation of why my application was not processed fairly and what steps the company will take to prevent similar experiences for other applicants. 3. If applicable, confirmation that any credit hold or inquiry placed on my credit report related to this application will be released or removed. Please respond in writing within [10-14 days] to confirm receipt of this complaint and outline your proposed resolution. If I do not receive a satisfactory response, I will have no choice but to escalate this matter to the California Department of Consumer Affairs, pursue a small claims action for the refunded amounts plus any applicable costs, or explore other remedies available under California tenant and consumer protection laws. I have retained copies of all receipts, communications, and documentation related to this matter and am prepared to provide them upon request. Thank you for your prompt attention to this serious issue. Sincerely, Grego

I'm usually used to the rude behaviors from previous apartments when try to apply, so I walked in…read morehere thinking the same, but I'm pleasantly surprised. Juline was very helpful and polite throughout the whole process. She made the whole process from start to finish very smooth. Great communication telling us about the plans for the pool and keeping us in the loop about stuff happening around this place. And another thanks to Jason for the prompt communication in regards of maintenance.

When we first moved in, management was alright, but there seemed to be a gap in communication,…read morethings around the complex were not exactly kept, etc. However, since Juline has started, (and Shannon was a huge help too!), communication has been impeccable, and things are actually getting DONE! I feel comfortable with going to her with my issues and services requests. And honestly? Management is one of the key points for me that makes or breaks a community. But also, we're getting a brand new pool area! I'm excited!

Shout out to Roberta for assisting us she was very kind and genuine. She answered all of our…read morequestions and walked us through the application process. The staff here overall where all super kind and helpful!

Absolutely not. They will steal your money, and then claim you still owe money when you leave. I…read morepaid balance in full leaving, they got a judgement against me and garnish my wages 10 years later, for $5800. Tweaker management for years, don't even contemplate it.

Sutter green is the best apartment complex in Natomas. I lived there several years and upon me…read moreleaving I mentioned to several friends & family to look into moving there anytime someone mentioned to me that they were looking for an Apt. The community was always super clean great amenities very pet friendly if you are a dog lover like myself. The staff was always A1 with their communication and overall friendliness they hosted really great resident events. Krista, Jessy & Sarah (all the other were also I just remembered their names lol) were great and were always super helpful anytime I had a question or concern also they had onsite security at night which I appreciated greatly. If you are looking for an urban very clean and nice place to live this is a great place to look into. -Glenn Thomas

LOOK ELSE WHERE!!! I…read moream relocating from out of state and reached out to Sutter Green to coordinate a remote lease. Because I can't visit in person, I sent a highly organized list of standard questions regarding virtual tours, the exact units available, noise insulation, included amenities, and utility fees. The response from the leasing office was incredibly lazy and evasive: 1. Zero reading comprehension: My very first sentence stated I was looking for an August move-in. The agent, Dominique, replied by asking, "Most important question, when are you looking to move?" 2. Dodging terms: I asked if their virtual tours showed the exact vacant units and if I could qualify for their move-in special remotely. They ignored both questions. 3. Ignoring noise concerns: I explicitly stated quiet surroundings are crucial and asked about top-floor availability and floor-to-floor noise insulation. They completely ignored this. 4. Hiding fee details: They mentioned a "$105-$115 flat fee" for utilities but wouldn't explain what it actually covers. They also refused to put in writing which community amenities are actually guaranteed in the base rent. When I politely followed up to get actual answers to these crucial questions before scheduling a tour, they completely ghosted me. To be honest, I don't usually judge a place solely on the leasing office because, once you move in your actual day-to-day experience is defined by the community itself and how reliable the maintenance team is. However, when an office team is this dismissive and completely ignores major questions, it is a massive red flag for how the entire property is managed. When a complex refuses to put amenity breakdowns, noise policies, and utility fees in writing, it's because they want to avoid a paper trail. If it isn't documented, you have zero leverage to challenge your rent if those amenities are broken, locked, or unusable, and you can expect that same lack of accountability when it comes to getting maintenance issues fixed. If they act this shady and incompetent before they even have your money, do not trust them with a lease.

It seems our noisy neighbors have moved out, about a month or so ago, and since then our quality of…read morelife here at The Offset has increased fivefold. But again, thing to keep in mind is that the apartment community did nothing from their end, and what made things better is just time. So while the apartment community is good, this is definitely a factor - what's your risk tolerance, in terms of having to wait it out if you have noisy or annoying neighbors, because the leasing office won't come to your aid.

I believe this is the correct yelp business page to post to as it was acquired by a new owner (SRG…read moremanagement). I can't sing high enough praise for the staff here. They are absolutely amazing and so professional. Eric and Gracie and Hector have been so accommodating and kind since I've been here. I truly appreciate their professionalism and quick response to any concerns or questions the residents have. Thank you so much guys. Truly! If you're looking for a new community I recommend looking here. The maintenance crew is also amazing and so respectful.

recently helped my daughter move into this apartment complex, and I was very impressed. The…read moreproperty is secure, well-maintained, and clearly cared for. Lisa and Jose were welcoming, helpful, and accommodating throughout the process, making the move much easier. I would highly recommend this complex to anyone looking to live in the downtown Sacramento area.

After living here for five years, I can say without hesitation that this has been the worst…read moreapartment experience I've ever had. The most concerning issue is resident safety. I have personally witnessed people masturbating in the elevators for which I told security and nothing ever happened. There's always feces in the stairwells and urine in puddles in the elevator. These are not isolated inconveniences, they create an environment that feels unsafe, unsanitary, and completely unacceptable for people paying premium rent. The parking situation is just as bad. I pay for an assigned parking space, yet people regularly park in it without consequence. They finally managed to pay a tow company to come out and tow people, but that took 3 years to set up. Even worse, someone actually climbed onto my car to exit their parking space (evidenced by shoe prints on my vehicle). I told management and security about this and nothing was done. The financial mismanagement has been even more unbelievable. My final month's rent was supposed to be prorated, yet the complex withdrew the full month's rent from my bank account. Management admitted this was an internal error, but instead of immediately returning money that never should have been taken, they told me they would mail me a refund check. When the check finally arrived, it was for the wrong amount. Since then, trying to get anyone to correct the mistake has been an exercise in frustration because they simply stop answering the phone and screen my calls. They have failed to provide any meaningful resolution other than keeping the stolen money from me. Along that same note, I have yet to get my $600 security deposit back. To make matters worse, I was also charged a $100 late fee on June 4th for unknown reasons as I was enrolled in automatic rent payments at that time. There is no logical explanation for how I could have been "late." Yet I was still expected to pay the fee for what appears to be another management error. This issue has not been resolved either. Unfortunately, the management team has only made these problems worse. Lisa has consistently been rude and dismissive whenever I've attempted to address legitimate concerns. Leah has repeatedly demonstrated an inability to resolve even straightforward issues, leaving problems unresolved and forcing residents to spend countless hours chasing answers that never come. After five years of paying rent on time and being a loyal resident, this is the level of service I've received: an unsafe property, poor security, financial errors involving thousands of dollars, incorrect refund checks, unexplained late fees, rude and ineffective management, and complete disregard for resident concerns. I have documented these issues and will be seeking legal counsel regarding the mishandling of my rent and other matters. I would strongly encourage anyone considering signing a lease here to think carefully before trusting this property with your money or your safety. I will of course update this review if I ever get my money back.

Where do I start? From the moment I spoke to Maryvic on the phone until my move in date, she has…read morebeen nothing but an absolute AMAZING human being! She is so kind and thoughtful. She goes above and beyond when helping us out with all of our needs to help make our move in be as smooth as possible. We requested for a last minute change to the move in date and she was extremely accommodating and worked with us throughout the entire process with great care and professionalism. She also always follows up with you and never leaves you wondering what the next step is. I know exactly how my question/concern is being addressed or how it will be addressed. She is very thorough with her explanations and makes sure all of our needs as tenants are met. I always feel reassured after speaking to Maryvic about any kind of issue/concern. I truly feel she cares about the tenants as human beings and puts herself in our shoes when listening to our issues/concerns. It almost feels as if we have a family member in the leasing office because she is THAT nice and amazing! Promote this woman. I believe Harbor Oaks will thrive with her as a manager. I will be moving in very soon so I don't have much to say about the complex yet. I did get a tour of my actual unit and it is fully remodeled and looks amazing. Seems to be a nice and quiet complex surrounded by corporate office buildings. I wanted to give 4 stars at first because rent is pricey but that's not really Harbor Oaks' fault. The market is crazy expensive right now. Also, Maryvic is too amazing so that pushed it to 5. If this was a rating for Maryvic only then I would give 10 out of 5 stars if possible!

Think twice before moving here…read more The pond has been empty for nearly two years. Management kept promising it would be refilled, then quietly switched to saying they're turning it into a park instead. A contractor recently told me the park project will likely take another 2-3 years, minimum. So if they're telling you "it'll be ready by the end of the year" to get you to sign a lease, don't believe it. Since the pond was drained, I've seen multiple fish die and baby geese and ducks starve. It's been heartbreaking to watch the local wildlife suffer, all while management ignores it and continues raising rent. I pay hundreds more for a "pond view," but when I asked for a discount since it's now an empty pit, I was told the pond is a community amenity. So why am I being charged extra for it? Management couldn't even offer $20 off. Sure, maybe it's not in the lease fine print...but where's the basic human decency? Before you reply with a copy-paste marketing response, think about how this is affecting your residents. The truth is, management prioritizes money...not tenants, not wildlife, not integrity. Sad, but true. Update after management's reply: Unfortunately, their response confirms exactly what I pointed out..they offered a copy-paste marketing statement that avoids addressing the real issues: broken promises, ongoing wildlife suffering, and charging tenants full rent for amenities that no longer exist. There was no apology, and no accountability. Phrases like "lasting value" mean very little without honesty or compassion. Residents deserve more than PR. We deserve truth, responsibility, and action. Please read my full review before deciding to move here.