When all things are equal, I prefer selecting a small, family business over all others. But things…read morewere far from equal when I chose Sahara Dry Basement over two other larger businesses to fix my wet basement. Sahara Dry's proposal had them doing more than the others and for less money. A recent snow melt followed by several days of heavy rain had ground water leaking through my basement walls and bubbling up from the floor where a previous owner had drilled some holes. Sahara Dry's owner, Jeff Smoot, and representatives from two other companies specializing in fixing wet basements come to my property, look over my situation, and write up the solution. All three pretty much proposed the same solution which included an installation of a French drain. But only Sahara Dry offered to do the entire perimeter, drilling behind the small space between the wall and my two furnaces and two water heaters. (It's a duplex.) The other companies wanted to dig in front of my furnaces and water heaters. Not Sahara Dry who did the extra, hard work of drilling behind these obstacles to provide me with a complete solution rather than an easy solution. The other companies wanted me to arrange to have the water heaters moved out of the way. Not Sahara Dry who took care of that. One company said my adjacent crawl space was fine; the other did not even offer to look at the space. Not Sahara Dry who took the time to investigate and offer a proposal for a total fix of my problem. Working with Jeff's sons, Keenan and Aidan, was a pleasure. They really know their stuff and worked hard alongside their crew members. It's a real drag to have to deal with a wet basement. Working with Sahara Dry Basement made it as enjoyable as possible. And now I am no longer afraid of any forecast for rain.

I discovered mold in our basement and was horrified to learn the extent of the damage. Keenan was…read moreable to diagnose the problem after seeing a few pictures. He is very knowledgeable and everyone at this company is so professional. Mold is terrifying to me (especially as the mother of a toddler.) I knew I could trust them to help me and I am so happy I found this company. They installed a system (with a lifetime guarantee) and completely took care of me and my basement. They completed the project on time and the end result was better than I could have hoped for. Sahara dry saved my basement and probably my whole house!

Couldn't recommend Lux highly enough for their integrity, professionalism, and helpfulness!…read more 3 highly recommended waterproofers assessed our home, and two recommended excavation, etc at a cost of more than $10,000. Lux Foundation Solutions recommended one thing: replace the basement door. That's it. (And they don't even do doors!) What impressed me most was that Chuck Koach, Lux's Foundation Specialist, assessed things the others didn't. He checked the walls using a moisture meter, thoroughly examined existing interior drain and sump pump systems, inspected crawl spaces for water issues, and checked inside and out for foundation concerns. I can't recommend Lux Foundation Solutions highly enough for their thorough, honest assessment and excellent advice. Kudos to Chuck Koach and Lux Foundation Solutions!

They did a great job. It took a bit to get the permit (not their fault but be aware that aspect…read morecould delay the process). I wasn't able to be onsite when the work was being completed but they sent pictures and kept me posted on their progress.

The whole team at Basement Masters did a great job on two projects to waterproof our basement and…read moreboth turned out great! The first one was a major project where they had to dig to the foundation and waterproof the whole side along with installing a sump pump. They knocked it out with ease and they beat the national chain's pricing by a wide margin. The second job wasnt that small of an issue but they still completed it in one day. Highly recommend Basement Masters!

after much searching, I found Basement Masters. So happy I did. Long story, short...I have a…read more French drain in my basement that appears to have a leak. System has lifetime warranty, but the company who installed it many years ago suggested I have a plumber and a foundation specialist check it out before they come. If not there their issue under the warranty, there's a hefty charge. I contacted Randall, the owner of Basement Masters, who came out promptly, looked at old system, discussed concerns with warranty coverage I might encounter, and found no foundation cracks. He kindly offered to have me call him after the old company comes out to assess the issue. All done for no charge. You'll not do business with a more honest, reliable company. I highly recommend Basement Masters and Randall ,

Fast and efficient ! Also charged about $200 less than the…read moreother bids I received. I highly recommend J&M!

After a wind storm did some damage to a gutter, I requested a quote on Yelp. Justin was very…read moreresponsive and was able to schedule me for a service call that week. He and his coworker showed up a few minutes early, were very friendly, and took care of the repair quickly and cleanly- it barely looks like there was ever an incident there. And the charge was exactly what he told me on the phone. I was impressed and would definitely use them again.

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

From the first moment I called them, they sounded annoyed to have to be speaking with me. They…read moreagreed to go to my home and provide an estimate, which they then quoted me $8000 for a problem that did not exist. I got a second opinion, was quoted $200 for a simple fix. I then got a third opinion, because of course one of the two is either incompetent or lying, and the 3rd opinion was $225, for that same exact fix. When I then showed them the estimate from Aqueduct, they scoffed and said it was a company who was trying to rip me off and rob me blind. **BEWARE** Get additional estimates before going with them. Aqueduct, shame on you.

Highly recommend. Great experience recently with Aqueduct when we had waterproofing done in our…read morebasement. After having water intrusion in the past few years, we selected Aqueduct from several other estimates. On time, worked clean (as best you can doing work that can generate lots of dust), professional and friendly, and very fair pricing. Our basement is now totally dry after multiple days of heavy rain. VERY happy with their work!

I have used Tomblin's home improvement for a few projects around my home. His work is always top…read morenotch, clear and consistent communication and the work is always done in a timely manner. I will be using his company for any other home project, big or small, in the future.

From the owner: As your class-C licensed and insured, general contractor with over 20 years of experience, we…read moreprovide a wide range of home improvement and remodeling services. This includes installation of crown molding, trim, baseboard, chair rail, shadow boxing, installation of cabinets, removal and installation flooring, removing, installing and adding doors and windows, kitchen and bathroom remodeling. Call today for your free estimate. We look forward to working with you!

I had an excellent experience with David from JES Foundation Repair. He came out to inspect my…read morefoundation and was extremely thorough, professional, and knowledgeable. He took his time during the inspection and, most importantly, took the time to explain his findings to me in a way that I could understand. I never felt rushed, and I really appreciated his patience in answering my questions and explaining the different options and next steps. He was very informative without making me feel pressured into making a decision. David's professionalism, knowledge, and attention to detail really stood out. I felt much more informed about what was going on with my home after speaking with him. I would definitely recommend David and JES Foundation Repair.

I don't know what you want from me at this point. I get a call saying you can complete the work on…read moremy garage early and you do half the work. I try and give you the benefit of the doubt and be patient while you reschedule the rest of the work only to be told I'd know by the end of day for a week. when i finally do get it scheduled and double and triple check that the contractors are coming today YOU STILL DON'T SHOW UP. you even call me to say you are coming and still never show up. absolutely terrible service and i hope you will contact me to complete the work you are CONTRACTUALLY obilated to do.