Yes, I highly recommend this company. Tara,the office…read moremanager. She is very efficient and polite. Jay, Thank you for your expertise. You found out the culprit and even fixed that for me right away. I appreciated your help indeed. Your company has the best co-ordination between staffs. It works seamlessly. The problem will not be solved without your team. Thanks again. Ali

My wife and I had an excellent experience with Armored Basement Waterproofing--they installed two…read moreFrench drains in our basement last fall. There have been many heavy rainstorms over the past year, but our basement has always stayed dry! Gary was a pleasure to work with from the initial estimate through the project's completion. He always responded quickly to emails and phone calls. There was only one hiccup--the crew did not clean up all of the debris. Still, they did outstanding work installing the French drains and I highly recommend them.

2025 is now 10 years since B-Dry installed a French drain and sump pump in our small basement. We…read moregot their referral from a neighbor. After living in the house for 20 years with a dry basement, suddenly after an exceptionally long and soaking rain, our basement sprung a leak and filled up with a foot of water. This was later determined to be an underground spring that found it's way to our basement. B-Dry's sump pump runs 24/7 year round and is connected via a PVC pipe under ground then under our driveway and direct into the storm water drain. It has a battery backup so the few times we had a power failure it continued working. The installation wasn't cheap - about $10,000 in 2015 but I am happy with it.

B-Dry never completed the job. Sump pump installed for basement water leak. Very costly.read more

Excellent diagnosis of the problem and actions to remedy it! Fine and comfortable service, quick…read morecleanup and appropriate charge!

Neighbor was having his 2 car garage floor redone. I had been putting off having my one car done as…read morebuilt in 1947 and had some major cracks. Brad came up and looked at it and we agreed to do only the half that was cracked. They had it torn out and prepped same day. Poured the next day. Price was excellent and workmanship was wonderful. They even patched some walls that were a little suspect. I highly recommend this group! Thanks

From the easily arranged estimate by a very professional Maurizio to an impeccable install by…read moreMiguel on New Years Eve Day we highly recommend with the greatest confidence hiring NVWaterproofing to install a new sump pump in our finished basement. They can provide any solution to your concerns and help you decide financially your best option. We trust this amazing group . Miguel worked for hours and cleaned up perfectly. He was so professional !

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

This review is for the initial visit/estimate. The salesman was prompt and I thought the estimate…read morewould take 10-15 minutes. I was NOT prepared for a two hour ordeal. The salesman invited himself inside to go over a lengthy PowerPoint presentation, asked if my husband was home so I could run things by him (because we all know women can't make decisions), and when we finally got the estimate, we were pressured to make a decision on the spot for the "best deal." Honestly, if he hadn't explained so much, we might considered signing but he talked us out of the job by saying how much could go wrong.

Outstanding process done professionally. The entire structural repair project to our house was…read morewell organized, clearly explained, and promptly executed to our satisfaction. We especially appreciate Jose and his hardworking crew for their careful and neat work. There is no doubt we would choose them again if needed.

I had some concerning signs of settling and wanted a professional opinion. The first first…read morefoundation specialist I called gave me a ridiculous quote and was very pushy. Upon calling DESKA, I was put on the line with a real human and had an appointment for the very next day. Len came out and gave me an honest assessment and put away many of my fears regarding my foundation issues. They also informed me what to look for when identifying serious issues. 100% recommending and using DESKA moving forward.

Highly recommended for cleaning project, excellent quality of service and professionalism in all…read morethe tasks.

From the owner: Our masonry company is operating in Maryland. MHIC# 157126…read more More than 10 years of experience. The connection, concern and satisfaction of our customers is the highest priority for our company. We are dedicated to solving each of the masonry and concrete problems that our customers have. We are not the company with the lowest prices but we are the company with the highest guarantee, quality and responsibility.

I give Basement Masters Waterproofing a gold star ++ . I wanted one side of our house…read morewaterproofed. That side gets a lot of rain and I did not have gutters there. I contacted 4 companies and only 2 responded. I did my research and found Basement Masters to be a very reliable company. Their quote was a fair price for the work that had to be done. The quote included a written summary and pictures of what to expect. The company is easy to communicate with and is responsive in answering questions. The crew came out one day and finished the next day. (They did a LOT of work). All of them were hard workers, courteous, efficient in their job and answered all the questions that we had. Walter was our point of contact but all the workers were excellent. I am happy, my house is happy, and I would recommend Basement Masters Waterproofing to anyone because I think they are top notch.

The whole team at Basement Masters did a great job on two projects to waterproof our basement and…read moreboth turned out great! The first one was a major project where they had to dig to the foundation and waterproof the whole side along with installing a sump pump. They knocked it out with ease and they beat the national chain's pricing by a wide margin. The second job wasnt that small of an issue but they still completed it in one day. Highly recommend Basement Masters!

I wish we had never heard of this company. The install of the french drains and sump pump went…read morehorribly. They promised they would not break through asbestos tiles, but instead carefully lift them. They blasted right through the asbestos tiles requiring us to talk to a remediation company and do a safety clean up (though they insisted that wasn't necessary when we complained and accused us of trying to bleed them for unnecessary expenses -- we had not even asked them for a dime, and they were the ones who broke an explicit promise to us). They left open gaps in the cement after covering the french drain that we had to have addressed after they left (after confirming with this company that they would not accuse us of voiding the warranty if we did) and totally destroyed the efficacy of our radon mitigation sytem, which they said nothing to us about when inspecting the site to provide their workplan and estimate before the install. They claimed not to see it, but the radon system has bright red labels all over it and was in plain sight for both the inspection and while the guys were doing the work. Ray Charles would have seen it. So, we've had to pay more to address that. Insult to injury, our security system picked up one of their guys looking through our stuff in the basement, and when we complained about that, the owner made implicit threats about how we would ruin a relationship in which we may need them to come make repairs to our system in the future if we told anyone about it. As others have mentioned, he also offered us $100 to not post bad reviews. We didn't take the money, but others might, so careful on relying on reviews for this company. Spare yourselves. Go with someone else.

Chris from Basement Innovations was the only person, out of 4 separate companies, that was able to…read morediagnose the water problem in our basement. He saw the problem immediately and saved me thousands of dollars in unnecessary expenses. I would wholeheartedly endorse using Chris and Basement Innovations for your basement project.