They did a great job. It took a bit to get the permit (not their fault but be aware that aspect…read morecould delay the process). I wasn't able to be onsite when the work was being completed but they sent pictures and kept me posted on their progress.

After noticing some cracks in drywall around the house, we requested that Lux Foundations visit and…read moreprovide a free inspection. From the initial phone call with Nicole, she did everything she could to get the appointment scheduled as soon as possible and found something that worked with our schedule. She also provided a text option to confirm the appointment which was also very helpful. Cy was the technician who provided our inspection. He called to let us know he would be arriving a bit early. He was diligent in addressing our concerns and checking other portions of the house and foundation. His assessment was honest and fortunately, he did not find our foundation to be the issue (thankfully). He did not suggest any unnecessary services and told us to beware of other area foundation companies that may try this. We appreciated his help and honesty.

Triad Basement Waterproofing recently installed a Basement Relief System to address water pressure…read moreand flooding beneath my basement floor and behind walls during heavy rains. Mike DeGirolamo - the owner - during his assessment provided step-by-step explanation of what needed to be done to address this issue. He was very thorough and clear in his explanations. He did not try to 'upsell' or include items that were not necessary. Prior to work starting a timeline was provided. Timeline detailed team arriving over the course of 3 days and what to expect during this time. The Triad team - Michael, Justin and Roberto - arrived as scheduled on their assigned days. Before starting work for that day they again went over every detail of what they would be doing. Master plumber Justin Dorrier was amazing in his handling of the plumbing side of this process. His attention to detail and explanations clearly showed his professionalism and knowledge as a master plumber. I did much research and obtained multiple estimates from about 5-6 different waterproofing companies before selecting Triad. Triad was by far the company I was most impressed with. I highly recoommend Triad Basement and Waterproofing if you have any waterproofing needs. They are all (Mike, Tracey, Michael, Justin and Roberto) true professionals at what they do and were a pleasure to work with --- I wish I could give them 10 stars! Thank-you Triad Team!

I had a sump pump replaced along with moving gutters away from my home. I can't recommend this…read morecompany enough for basement waterproofing.

Fast and efficient ! Also charged about $200 less than the…read moreother bids I received. I highly recommend J&M!

After a wind storm did some damage to a gutter, I requested a quote on Yelp. Justin was very…read moreresponsive and was able to schedule me for a service call that week. He and his coworker showed up a few minutes early, were very friendly, and took care of the repair quickly and cleanly- it barely looks like there was ever an incident there. And the charge was exactly what he told me on the phone. I was impressed and would definitely use them again.

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

An absolutely skilled professional at a reasonable price. I had two areas in my finished basement…read morethat became wet during heavy rains. The initial phone conversation was very productive, and The Crack Man gave me confidence that they knew what they were doing. He explained every step and how cracks like this typically form with houses of this age. He fixed the problem with minimally invasive technology. It's been 11 years now with many heavy rains, and my basement carpet has stayed dry ever since!

Very professional, on time and great with communication, and very honest. Highly suggest to use the…read morecrack man to fix your basement leak and water issues.

January 2026: This was the second time using FW Masonry so that should tell you how we feel about…read moreFrank's work. We live in a stone cottage circa 1850 that needed some re-pointing. Frank came out to provide a fair estimate and we contracted him to do the work. When it was time, he arrived as scheduled and did a wonderful job. Frank is a standup guy with loads of integrity. We'd give him the keys to our house, that's how much we trust him. His knowledge base, attention to detail, incredible customer service, and willingness to work for a fair price are what set him apart from most of today's contractors. And he's the nicest guy to boot. If you're looking for a skilled mason, we can't recommend FW Masonry more highly. Give Frank a call.

From the owner: Providing local masonry services in Carroll County, Howard County, Baltimore County and some areas…read moreof Pennsylvania. I am a mason by trade and specialize in repair, restoration and rebuilds. I've been in the masonry trade for 20+ years. I'm fair in my diagnosis and communication with you in what is needed to complete the work. I'm efficient and fair in my pricing. ​Licensed, bonded and insured MHIC# 89302-01

Showed up on time and provided a very fair quote. Kind and courteous service, if I were working…read morethey would be at the top of my list. Thanks for your time and great consultation.

From the owner: Since 1998, MD Waterproofing has been the trusted name in foundation solutions, dedicated to…read moreprotecting properties across Glen Burnie. Specializing in a complete scope of basement waterproofing, crawlspace encapsulation, and foundation repair services, their expert team utilizes top-tier materials to address any settlement issues. They offer proven, cost-effective solutions designed to repair and stabilize your home's foundation, ensuring its longevity and protecting your property value for years to come.