1. Once In A Licetime

    1. Once In A Licetime

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    Lake Forest, CA

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    Once In A Licetime

    4.5 (102 reviews)
    Open 8:00 am - 9:00 pm
    Updated 3 months ago

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    Having tons of fun getting lice free!
    LeeAnn B.

    I'm updating purely on customer service. I called to cancel my second appointment and the customer service rep was super short with me after I told her the purpose of my call. She hung up, no "good bye," nothing. Then I received an email saying my appointment had been updated and changed to a different location. So I called back to confirm my appointment was cancelled. The customer service rep said, "it's cancelled." I replied that I had received an email saying it was changed. She replied, "no. It's cancelled." In response I said, "ok, just wanted to make sure so I am not charged or penalized in any way." She replied with, "no." Then hung up. Again, no "bye" or "don't worry, it's taken care of" or "have a good day." The attitude definitely changes if you're shelling out $100's of dollars versus cancelling an appointment.

    We have had nothing but great experiences with Olivia. My daughters managed to pick up lice at different times, so we have had multiple experiences here over the last few months. Both times Olivia was able to get us right in and treated. At our second appointment we were able to confirm that Olivia was successful in taking care of the issue the first time around (for both of my girls). We have done many head checks with her and I have happily paid for the peace of mind Olivia is able to give us. She is very knowledgeable and thorough. I cannot say enough great things about her! *others below have mentioned something about a discount for a review, but that's not a thing anymore. I am writing this without being asked because they deserve a great review!

    During this Covid19 I was absolutely grateful that they took precautions with us by wearing gloves and a mask.
    Alexis G.

    I am so happy to have found this place!!! I found lice in my daughters hair and did a treatment myself and the next day I still found buggies, so I decided to have the professionals do their thing and man I am sure glad I did! Their products are a natural base wish is refreshing as I just did a treatment to her hair and dyed my hair. Olivia who did our hair was sooooo amazing! Full of knowledge and eased my anxious concerns. I highly recommend having the staff at Once in a Lice time to treat your children's hair! They are also reasonably priced but can we all agree, you can't put a price on piece of mind.

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    10 years ago

    Great place! Would recommend to anybody. It's a very nice salon and everybody is nice and helpful.

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    9 years ago

    They are very friendly and knowledgrable about lice. They work hard to get you in immediately.

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    10 years ago

    Thank God we found this place. What a nightmare finding lice on our twins. Thanks for the help!!

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    10 years ago

    So thankful for this place! Super friendly and professional. Great with my kids. Would definitely recommend this place! Thank you Olivia!

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    9 years ago

    Great service! Showed yp and was able to ger treated in 30 minutes. Highly recommend!

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    Page 3 of 3

    Ask the Community - Once In A Licetime

    Review Highlights - Once In A Licetime

    Olivia is so knowledgeable and sharesd everything we needed to know so we don't have to ever meet again!

    Mentioned in 25 reviews

    Read more highlights

    Nits N Lice Care Clinics

    Nits N Lice Care Clinics

    4.0(10 reviews)
    9.6 mi

    My girls got lice , maybe from their school I am not sure. I bought some lice treatment , treated…read morethem, and the problem came back. I did it again, but unfortunately, it came back again. So we called the company, they took care of our girls the next day. The girl who works there is very friendly, and worked patiently to my kids. The place is very clean, it is pricy though. But I think it worths it.

    I took my daughter to Nits N Lice Care Clinic in San Juan after discovering she had a lice…read moreinfestation. The technician stayed late to complete her treatment and was kind and patient throughout the process. I appreciated how thorough she tried to be during a very stressful evening. As a first-time parent dealing with lice, I was relying on the clinic for guidance and education. Unfortunately, the language barrier made it difficult to fully understand the aftercare instructions and ask questions, which added to an already overwhelming experience. My biggest disappointment was the value for the price. The treatment cost $500, and after leaving a $115 tip, I was surprised that I still had to purchase the metal nit comb and treatment oil separately. At that price point, I believe those basic aftercare items should be included. The following evening, I had Organic Lice Gurus come to my home. For about one-third of the price, they checked and treated me, checked my son, rechecked my daughter, removing four additional nits, and included the treatment oil as part of the service. The mobile convenience, included aftercare supplies, and overall value made the experience much better for my family. While I appreciated the kindness of the technician at Nits N Lice Care Clinic, I'll be using Organic Lice Gurus for any future lice needs.

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    Nits N Lice Care Clinics
    Nits N Lice Care Clinics
    Nits N Lice Care Clinics

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    Once In A Licetime - liceservices - Updated July 2026

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