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    One Ala Moana Condo

    4.2 (6 reviews)
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    One Ala Moana Condo - Vino Room - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Guest suite bathroom - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Guest suite - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Chef's Kitchen - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Just a lovely third floor space to have an event. - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Outdoors - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Teddi Bear living her best Hawaiian life! - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Real Estate Services Near Me - Honolulu, Hawaii
    One Ala Moana Condo - Real Estate Services Near Me - Honolulu, Hawaii

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    One Ala Moana Condo - Real Estate Services Near Me - Honolulu, Hawaii

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    Ask the Community - One Ala Moana Condo

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    SC Realty - WTH, a piece of yellow hair on the stovetop!!!!

    SC Realty

    (3 reviews)

    Kaka'ako

    My Ala Moana unit had been thoroughly cleaned and in excellent condition before it was rented out…read more last September, I hired SC Realty Hedi Barrett as my property manager. At the beginning, her service was satisfactory, which led me to place a great deal of trust in her. However, when the condo was returned to me, it appeared clean only at a glance. Upon closer inspection of the stove, washer, dryer, shower walls, and toilet, I found that the unit did not meet the level of cleanliness expected from a professional service or what would be appropriate for a new tenant. On April 17, 2026, I and Hedi met at the unit. She had already entered before I arrived. After a brief walkthrough, we spent most time to discussed the April rent payment, which I had still not received from her company at that time. Although she spent considerable time explaining the delay, the overall experience with her service has been disappointing. As a result, I had to spend the entire weekend cleaning the unit myself. I documented some of the issues with photos and videos, including the dirty stove and sand and dust under the couch. Unfortunately, some images of other areas (such as the shower walls, washing machine, dryer, and toilet) were not saved. I will be contacting her company's broker to seek resolution. If the matter is not addressed appropriately, I will consider filing a complaint with the relevant licensing authority. I regret that this situation has caused significant frustration.

    I have been using SC reality as my landlord/portal for over 6 months…read more The problem is when I email the agent it says no such address. When I follow up with a call to the office I always get voicemail and no one ever calls me back. So if you never have a problem or question this might work. Unfortunately I find things do come up as a tenant, water emergencies, questions like what is the tax ID when filing state taxes...good luck with that. No help! I had to call the tenant assistance hotline: they called back the next day!

    Redfin - Hawaii - Ali Ban

    Redfin - Hawaii

    (69 reviews)

    Downtown

    Had a great upfront experience and conversation with Gill Mara about a few of the rental property…read morelistings posted by RedFin. Overall he was courteous and incredibly responsive via email and online inquiry. A few of the rental properties weren't available for immediate showing, which I understand, but Gill did a great job at scheduling me for the earliest dates and times. Unfortunately, things quickly turned when Gill began asking for a (maybe refundable) deposit prior to the official showing date. A rather large deposit amount may I add. I just didn't like feeling pressured into putting money into a rental property that I hadn't seen or experienced yet. Ended up withdrawing my interest due to the pressure.

    Ms. Veronica Munez is the best real estate agent of my experience in 5 different home buying and…read moreselling experiences! Unlike another real estate agents, she is the most professional, honest, trustworthy, patient and sincere person that I ever met. Although she must deal with many clients, she makes you feel that you are the most important person, listening to my preferences, and gave me many great guidance, lead me to successful purchase of beautiful property and selling for more than what I was expected even with high interest and major HOA special assessment! She really knows how to deal with other parties, even when I was undecisive and became weak minded, she always gave me the perfect solutions and guidance, and she was right every time! Redfin has the best organized system for signing documents, Q&A, schedule and process of the timeline, coordination with other agent and title company etc. This time Ms. Pooja Luitel did the great job informing me all these via email, made whole process so much clearer and easier!

    Associa Hawaii

    Associa Hawaii

    (266 reviews)

    Downtown

    Time and time again, Associa Hawaii never disappoints in being a mismanaged company. I agree with…read morethe Yelp reviews. Since we moved to Honolulu, when I call about issues, I rarely get a call back. I have to keep on calling until I get an answer. When I do get someone, that person sounds lost. Getting customer service is like pulling teeth. Why hire someone for "Customer Service Supervisor" when that person does not know how to handle customer service at all? When I contact the office, I usually get an attitude (it sounds more like a reprimand) about getting the annual coupons. The positive point lies in their responding to emails. Albeit the staff responds slowly. However, within the past year, Associa started to hire some people who did care enough to respond quicker. I give that person a star. But other than that...

    II have never experienced such rude and unprofessional service from a company. When I called the…read morefront desk to ask where I could submit a formal complaint, the receptionist told me she needed the property address and the name of the person the complaint was regarding. I provided the information, and she gave me the name of someone who had already been copied on previous emails but had never responded. I then asked who I could contact above that person. The receptionist told me there was no one above her. I replied that this could not be the case, as she is clearly not the president of the company and must report to someone. At that point, the receptionist told me, "I am not here to listen to your grievances." When I attempted to clarify that I simply needed the name of the appropriate person to contact, she interrupted me, said she had another call to answer, and placed me on hold. I told her that I was not trying to share my grievance with her--I only needed the correct name. She then hung up on me. When I called back and waited on hold again, she answered. I asked for her name, and she responded only with, "How may I direct your call?" When I repeated my request for her name, she hung up on me a second time. I find it unbelievable that a company of this size provides such poor customer service and continues to operate this way. Homeowners pay substantial management fees and should not be treated with this level of disrespect.

    Locations

    Locations

    (120 reviews)

    Ala Moana

    Ms. Shiho Wang is a great asset for Locations LLC, I feel so fortunate to have Shiho as my realtor…read more Shiho provided excellent service from the first contact and continues to provide help when I need anything. Shiho truly goes above and beyond, she is knowledgeable, always quick to respond, is proactive, kind, helpful and personable. Shiho Wang gets the job done with skilled efficiency. I am very happy having received Top Notch service from Realtor Shiho Wang with Locations LLC and I will be recommending her to friends and family.

    Working with Jantzen Shinmoto was an outstanding experience from start to finish. He was…read moreprofessional, knowledgeable, responsive, and genuinely cared about helping me through the entire process. He took the time to answer all of my questions, kept me informed every step of the way, and made what could have been a stressful experience feel smooth and manageable. What stood out most was his honesty, attention to detail, and commitment to making sure my best interests were always the priority. I never felt pressured, and I always felt confident that I was receiving trustworthy advice. Always on time to every showing and very knowledgeable. I would highly recommend Jantzen to anyone looking for a realtor, and I would not hesitate to refer him to my family and friends. If you're looking for someone who is dedicated, reliable, and truly invested in helping his clients succeed, Jantzen is the person to call.

    One Ala Moana Condo - realestatesvcs - Updated June 2026

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