We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

I wish I found this company sooner. I made the mistake of connecting with the Norwich office of…read moreCompanions and Homemakers first, only because that's the company I always saw advertised on TV. How dumb of me to not take the time to find out about other companies in the home care business. After a dismal experience with Companions and Homemakers, I finally took some time to research for replacement help for my mother. From the very first phone call I could tell Golden Horizons is a quality organization. The owner, Lisa, came to meet my mother and me personally and the following day the assigned caregiver came (on a day off) to meet us. It has been a beautiful relationship from the very first day, and I can't say enough about this well-run company. Mary Anne

I absolutely love working for Golden Horizon. They truly care about their employees just as much as…read morethe clients. I have worked with multiple clients during my time at Golden Horizons and everyone has only had wonderful things to say. I highly recommend anyone looking for a rewarding career or a compassionate home health aid to try Golden Horizons.

This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

I was referred to Quality Homemakers by friend of our family. Tariq worked closely with myself and…read morethe rehab facility throughout the discharge care planning process and has assembled what appears to be an excellent team of caregivers/homemakers. While it's still early in our relationship ( 1 month ) we have been very pleased and that Quality Homemakers have exceeded expectations thus far.

From the owner: Quality Homemakers, Inc provides 24/7 Live-in Care, Personal Care Assistant (PCA), Homemaking,…read moreCompanion Homecare Services to the Elderly, & those with Disabilities in CT / MA.

My wife and I first met Greg in 2012. We had owned a small cottage in Groton Long Point and the 600…read moresq ft living area was getting too small to accommodate our summer visitors (too many sleeping bags to trip over in the morning!). By chance we ended up visiting a new build being shown by Greg and Brom Builders. Greg listened to our 'small house, small budget' dilemma. During that first interaction he without question assured us, that even though our budget was limited we could achieve a dream house. In a couple of days he took my 3 Post-It notes of the house I wanted to build, and voila! He created external and internal views on paper and by way of digital video, a complete walk-through. I was hooked. 10 months later we moved in ... we had so much fun, Greg & Brom were so much fun to work with and everyday was like Christmas, we would walk the 20 yards to our new construction (we rented another cottage right across the street and just gasped at the progress each day, admittedly I always took the evening tour with a glass of red wine so was always happy!). Now the reason I tell this story ... Greg is not just a realtor, he lives and breathes housing and construction, his enthusiasm and passion are inspirational. He knows building code inside out and can instantly tell you right from wrong. We have kept in touch with Greg throughout the years and shared a few chases on property over the period. Our latest was just a few months back where we secured our second home ... Greg freely admitted that this was his quickest purchase ever People ask me, "How can you be friends with a realtor?" ... quite easily ... He is out not to 'bone you', he enjoys the service he provides and you can tell. I may be too old to buy another house, but hey who knows if I do I will be giving him a call!

On February 2023 I submitted an inquiry at Realtor.com looking for information on a property at a…read morebuilding in Mystic, CT. Within minutes a young lady from Garden Realty was calling looking to find out additional details on our wants and needs. A few minutes later that day, I received an email from Greg Hanner with additional information on the property, the area and an introductory video of himself, his realty company and services. Later that evening, Greg called me to introduce himself already informed on the details from my conversation with his assistant. He shared his background and extensive experience on the southeastern part of CT (2022 and now for 2023 the #1 Agent of the Year for CT New London County). I told him that we were early in our search and that we weren't even sure if we were ready to buy any properties. However, if we found the right place at the right price, we would consider it. Greg was very professional and pleasant, and even with this low-level interest, he was willing to assist us in our search. Over the next few days, he shared a series of property options, his own personal experiences with other buyers, and scheduled a viewing on the original property we had inquired on. Over the next few weeks, Greg facilitated several showings, and was present at each one, very engaged, clearly informed and knowledgeable. It was also very apparent that Greg had plenty of experience in the area, as each property we saw hit many of the must-haves we were looking for. He pointed out where a compromise would be necessary along with pros and cons, at times highlighting features we would not have considered. Finally, it seemed as if Greg knew everyone as we connected with the realtors on the seller's side and others. We requested a showing at another unit in the Mystic building we liked. The unit had a renter and getting in for a viewing required some negotiating. Greg made the necessary arrangements and we there we found our dream unit! Greg helped us come up with the best and fairest offer which after some waiting (and back and forth with Greg) was accepted. Greg presented us with a bank for financing with whom he had plenty of experience and who were best suited for the area. Greg scheduled the property inspection with a local home inspection team he had worked with in the past. Greg was there throughout, asking questions, ensuring that we understood where there were areas of opportunity. From the inspection, there were a number of areas where we would need addressed at some point, so Greg negotiated a credit to the purchase price as to not disrupt the tenant to address some cosmetic issues. Overall, our experience with Greg was very positive. His knowledge of the local market, his experience as seasoned realtor, his pleasant demeanor, with and realistic expectations were exactly what we needed. A short few months later, we are happy owners of a beautiful condo unit in downtown Mystic a few minutes away from restaurants, shops and everything Mystic has to offer. Thanks Greg!!

Mary Jean Agostini and her team provided assistance in all areas to ensure a quick sale of the…read morehouse. Being out of state, we relied on MJ and her team on many aspects and they went above and beyond. The epic part is that she was the listing agent on the house when we originally bought it for my dad and his wife to have a place to live.

Mary Jean (MJ) is extremely professional, personable, warm, honest and on top of her game. She pays…read moreattention to every detail and is extremely responsive and always accessible! She has a very high degree of integrity -- something that you want in an agent. The process of selling our home was very stressful and emotional for us but we felt like we were in great hands with MJ and her team. She provided us with a stager who came in and made recommendations on how to make our home more marketable and she also provided a professional photographer to take the photos for the listing. Her many years of experience in the industry give her a unparalleled perspective on the market. Whether you are looking to buy or sell a property, I recommend MJ without hesitation!

My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

From the owner: For over 20 years, TheKey by Home Care Assistance has helped clients achieve successful long-term…read moreaging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.