Elena services provides a caring and compassionate way to deal with the care of a elderly sick…read moreparent,spouse or loved one.It can be a very stressful situation to be a caregiver and not know where to turn when you need answers to difficult questions.Questions like how do I budget for this? How do I find the best care in my area? What is Title 19 and how does it help someone in need? Who can I turn to for guidance,advise & help in these difficult times? Elena provides the help you need.She has the years of experience and expertise to help you in any situation regarding Elder Care.If you are looking for that person to help you in all aspects of caring for your elderly loved one,I would recommend you give her a call.She is always available for a consultation at your convenience.

Elena is a very caring and companionate.She has many years of experience helping families deal with…read morethe stressful situations of getting the right care for an elderly loved one.It can be an overwhelming process.She is with you every step of the way. Give her a call today to request a consultation.You will not be disappointed.

We have been working with Euro-American for 3-years and have been very pleased with their…read morethoughtful, responsive, professional handling of our relationship, from the CEO level right on down.

I have only positive thoughts about EAHC as an employee of the company. I was impressed…read moreimmediately on first meeting the staff when I applied for a caregiver position. The administrative staff is very professional, and thorough in the hiring process , as well as warm and caring and supportive of clients and family members as well as the caregivers. I give this company top rating and feel very proud to be part of this winning team! Laurie D. Caregiver

8 minutes ago I have…read morestayed silent for far too long! My husband is a man that requires complex medical care and rehab and this facility is only in it for the money. Multiple previous employees have complained to me about the horrible treatment by administration and favouritism. I am sad that the landscape of healthcare is reduced to greed and money. I called the state on this facility only to have the state say the administer wouldn't take my sweet husband back as "they didn't have a good experience" translation they would not or could not take care of him. Also, they have no experience with home care although they purchased "All Care" and sent aides that could not provide personal care! I would not trust my loved one at Chesthem.

My grandmother hated this place and fell multiple times there. She would have been better off at…read morehome. This place is supposed to help the elderly and maintain a close eye on them so they do not fall and get hurt. If this is so true why have they had my grandmother fall a total of five times in two months now.

We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

I stopped by here to pay my final respects to my ex's father. Based on what I heard from the…read morefamily, the doctors and nurses took excellent care of him during his final days. He spent the last week of his life here and was treated with dignity, care, and respect. I noticed that the hospital staff (or volunteers) had crochet butterflies with a short prayer attached to them. The butterflies were placed on his pillow and chest. He looked peaceful. The receptionist at the front desk was sweet and pleasant. She took a photo of all visitors for the temporary badge. The hospice is located in a very peaceful setting, overlooking Long Island Sound. This was actually America's first hospice. The interior was a bit outdated, but the outside view was beautiful and serene. Rest In Peace, David Kniess.

CT Hospice sells you an in-home care package which is inconsistent…read more My parent has been under their care for almost 90 days. The Aide service is inconsistent. Out of the 3 months, the Aide was here 10 times. When questioned, I was told there was a problem. My parent had no Aide for the entire month of September. When she became in-patient, giving me Respite, I was contacted 3 days in a row. I was asked questions on how to handle my parent. Isn't this Hospice? Shouldn't they know how to handle a dementia patient???? The nurse schedule changes, no consistency. I'm so disappointed in the non-services of CT Hospice.

I wish I found this company sooner. I made the mistake of connecting with the Norwich office of…read moreCompanions and Homemakers first, only because that's the company I always saw advertised on TV. How dumb of me to not take the time to find out about other companies in the home care business. After a dismal experience with Companions and Homemakers, I finally took some time to research for replacement help for my mother. From the very first phone call I could tell Golden Horizons is a quality organization. The owner, Lisa, came to meet my mother and me personally and the following day the assigned caregiver came (on a day off) to meet us. It has been a beautiful relationship from the very first day, and I can't say enough about this well-run company. Mary Anne

I absolutely love working for Golden Horizon. They truly care about their employees just as much as…read morethe clients. I have worked with multiple clients during my time at Golden Horizons and everyone has only had wonderful things to say. I highly recommend anyone looking for a rewarding career or a compassionate home health aid to try Golden Horizons.

My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

First, I would like to name the person who I am about to commend. Her name is, Danielle Barbieri…read more She is a social worker affiliated with Home Care Assistance. Danielle helped our family through a difficult time. She is competent, professional and empathetic and was able to get us the help we needed in one day. My brother was recently diagnosed with advanced pancreatic cancer. Although he was approved for Hospice, the hospital would not discharge him until we had hired an aide for additional hours. Due to Covid, there is a shortage of health care aides. We found a facility, but they had to cancel us due to staffing problems and another facility canceled when the aide had been exposed to Covid and had to quarantine. That occurred the day before my brother was supposed to be discharged. Needless to say, he was very disappointed. We were referred to yet another facility, who could not help us, but did put me in touch with Danielle. She worked with me throughout the day, patiently answering all of my questions and helping me navigate through the process of getting the help we needed. Thanks to Danielle, my brother is going home, today, only a day later than what had been scheduled with the facility that had to cancel! We have been in touch with others at Home Care Assistance and have been pleased, so far! Thank you, Danielle!

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.