My wife had sudden back pain, and I spent the whole morning scrambling to find a good massage…read moreplace. There were a lot of options, but I'm really glad I chose this one. The prices are reasonable, and booking was quick and easy, just a $25 deposit, which I didn't mind. When we arrived, she was taken in within 5 minutes and received the full 50-minute session as promised, she even went over the allocated time for the towel and aroma therapy. Very ethical, gives me the vibethey are not trying to rip you off. She says her back feels much better afterward, which is what mattered most. The location is convenient as well. The only downside is that the facility is pretty small, and the rooms are just big enough for the therapist and client, so you'll need to wait in the lobby. Not a huge issue, though. I also added aromatherapy with hot towels for $10, which felt like a great value. Overall, the staff were very professional and the experience was smooth.

I made an appointment for 11, Alexis was my therapist and she was right on time! I booked 120…read moreminute massage deep tissue and before the massage began Alexis told me how her pressure would be and if I wanted it more or less to let her know. The massage was relaxing. She focused on a lot of areas that I have problems with. I thoroughly enjoyed the massage after it was over. Alexis went over recommendations that she had for problem areas that she noticed, which was very helpful and informative. I'll definitely take her up on some of the recommendations that she provided and I appreciated her knowledge especially when it comes to problem areas. Renee was friendly during check in and check out. I'll definitely be back!

My coworker treated me to a manicure here for Galentines! We arrived at 1130am on Friday and it was…read morepacked. I guess that's not surprising considering it was the day before valentines! We waited 15 minutes before they started on her manicure and they got to me about 10min later. I opted for a gel red sparkle. Service was great/ friendly and quick and I love how they turned out. Would definitely come back! @azfitfoodfun

This establishment has gone down hill over the years. This used to be my go to place, but…read moreyesterday's visit will be my last. I expressed my concern with the cuticles and unevenness of the polish, and the manager was extremely dismissive. If being meticulous and wanting a certain level of quality ended in a spectacle of sly remarks, which of course I could not understand. The tone and body language were more than enough evidence that my feedback and concerns were unwelcome. If you enjoy a top notch experience and service, this may not be your place.

I have always had a great experience at Massage Envy Northlake. I have been a member for three…read moreyears, and love the way I can customize my services and "gift" my credits to family/friends. The therapists and estheticians listen to my concerns and help me feel my best. Highly recommend!

I'm not going to lie, I had very low expectations for Massage Envy just knowing they're a chain spa…read moreand from the previous negative reviews I read. But, hey! I had a great experience, so why not give credit where credit is due?! My husband booked me an hour massage with Tammy after a few stressful weeks of work, life, etc. Again, a little skeptical of a chain spa company, but I was all in for an hour of relaxation. Massage Envy was great about texting me to confirm my time, and I immediately felt welcomed and cozy when I walked in. The girl behind the counter checked me in and went over the areas I'd like my masseuse to focus/avoid. Tammy then came and got me and introduced herself. She instantly made me feel comfortable and relaxed. The only thing I worried about was that I'd fall asleep and she'd hear me snoring! The hour went by wayyyy too fast, but I enjoyed every second of it. On the way out, the receptionist gave me their spiel on signing up for membership, but they weren't pushy or mean about it. I decided not to purchase a membership for now, but I would definitely come back to Tammy for another massage in the future!

I called and asked the manager for an appointment for a full color, highlights and a cut. She said…read moreshe had to call her stylist and get back to me. She calls back, says no prob, come at 5:15 tomorrow. I went into the salon that evening to show her my hair/length and she says we're good to go. I arrive and am checked in, confirming the services, and the lady at the desk confirms them and says the price is will be $180. I sit and wait. 10 minutes later Dora comes out. We begin the consultation. She argued with me every step of the way. She said they closed at 8 so no way we could do everything, when another staffer said they could actually go until 10. She clearly didn't want to stay. That's fine, but why take the appointment in the first place? She says we can only do half my roots, not a full foil and no highlights. I almost got up and excused myself, and I wish I had. It was so much back and forth with her it was exhausting. Finally I said to her and the other lady there was still an inch of roots and my hair was yellow. She left for 15 minutes and I heard her complaining about me to another employee. She then came back out, put a color wash on me in the sink, was very aggressive, got it all over my forehead and ears, and the water was way too hot. It was horrible. She then tried to start my haircut, which I declined. No chance I was letting her near me with scissors. The final product was grey roots, and patchy yellow blond hair. The people at my office called me Lemonhead. What I was supposed to receive: Full color, highlights and cut - $180 What I received: Half color, crown only - $112 So apparently a half color, cut, and highlights is only $58! Give me a break. Horrible, rude service, terrible results, and dishonest charges. They did tell me I'll get 10% off my next visit! Hah! Lemonhead, out.

Guys, I'm 32.....and this was the first time in my ENTIRE life that left a salon without wanting to…read moreput my hair up afterwards. She also brushed and styled it while it was still sopping wet in the sink (which is key for us Curly Sue's)! Najla even gave me a great option to refresh my hair on days I dont wash it to help keep my girls together! So see her if you have curly hair, you wont regret it!!!! I booked my next appointment before even leaving!

A co-worker had stopped by Shanghai and experienced the flower scented foot bath. I had to try it…read more So...my visit started with the foot bath....but while I was there....I had to try the massage special. Goodness, I have never been stretched so well from head to toe. After the 1 hour deep tissue, sports massage, the therapist convinced me that a swedish massage would help me relax more....and get a good night's rest. Hey....with the special....I could not resist another hour. So another therapist provided a soothing and relaxing swedish massage. I am returning soon....for a Thai massage. It is a very nice and clean location that is easily accessible.

I usually get a Swedish, Deep Tissue, or Thai massage and the Thai massage that I received here was…read morea VERY quality one. No frills, Authentic, and not Pretentious. All of my pressure points were found and handled very well. Im coming back again for a facial and another body massage!!

I've been coming here for about 15 years on and off since it used to be Toucan Tan…read more Customer Service was always Fine. I just returned today before the summer like I normally do. The Girl working the front desk is extremely rude. I just ran in because I was near there to start back my membership and Tan once before I start tanning again monthly. I of course didn't have my eye ware because I didn't plan on tanning today. She would not give me a pair of the paper ones which over the years once in a blue moon I would need and it was never a problem. Than she tried to force me to buy another pair of eyewear which I refused because I have tons at home. Made me feel very-awkward because I've never been told no for paper eyewear that I used one time in a year! She said it was only a one time and I got one last April as she looked in the computer, lol. Paper Eyewear verse Customer Service! That's just downright terrible customer service! And unfortunately, it seemed she was training, a new girl and that poor girl is learning from her how to treat customers. That wasn't all just main thing...she had an attitude the whole time like I was bothering her with my questions.

5 stars is actually not enough! This is hands down my favorite location! It is always so clean, the…read morestaff are amazing. Helpful, and they have great energy! The music is always good, it smells nice, and they keep it cool so you stay comfortable! Highly recommend!,

Today was my first time at lavish effects ! Delia is AMAZING! She is super professional, friendly…read moreand down to earth! I would rate this salon 10/10. The vibes are perfect for relaxation! Her spa is beautiful and peaceful. She made me feel 100% comfortable during my massage. The services I received were beyond my expectations! I left feeling like a new person. I would highly recommend!

From the owner: "Feel Beautiful, Inside & Out."…read more Lavish Effects Spa & Beauty Bar is an Organic Health and Wellness Spa. We are located in Charlotte, NC. We only use Organic products that are grown and produced Organically. We aim to get the skincare and wellness results you are seeking. Your skin will thank you later. We offer Facials, Massages, Waxing, Body Treatments, Bacials, Vagacials, Microdermabrasion, Chemical Peels, Make-Up, and Vaginal Steaming (V-Steam or Yoni Steam). We value our clients and always ensure you receive your full service time unless you are late. We will honor your time by providing outstanding customer service. Call us today to set up an appointment or for more information.

I had, unfortunately, experienced a bad cut, and was referred to elevate by a neighbor for…read morecorrective measures. Sarah inspected my hair and the color, she inquired about what products I use as well as any sensitivities or allergies. We discussed the style I wanted. She was very honest and open in saying we weren't going to get there in one cut due to previous cut at another salon. I knew going in it was going to be a process to get the hairstyle that I wanted given the condition of my hair. I was pleasantly surprised at the foot stools to make your dryer time and hair wash more comfortable. From my initial call to the salon through the entire process, everything was pleasant, relaxing, explained thoroughly, and ended well! Each individual has unique hair that responds and behaves in a unique manner . It takes time for a stylist to learn your growth rate of hair and the quirks of your hair. It is literally a process, that requires patience and the building of the relationship. If you're going in for a color, the initial cost, depending on the condition of your hair, may be more because more work and product may be needed. Regular maintenance reduces that issue for most. So, additional costs for extra product was not a problem. I now have the baseline to get my hair where I want it to be. I had a wonderful experience, a very peaceful and relaxing experience. I look forward to my next visit and working with Sarah and Hannah to get the dream hairstyle.

I've been here about 2 times and essentially had great service every time! I have brought my mom…read moreand other nieces here. Hannah and Alex are amazing! They do a great job always!! But Today, I brought my nieces who are visiting to get their hair done. As I was getting ready to check out, my son, a one and a half year old, started screaming. The owner of the salon stated, "can they take him outside? He's stressing me out." I'm appalled at what I heard her say and can easily file an ADA claim. Never have I been treated like this. Im sorry to Hannah and Alex because I really like them but I will never come back here again.