Great experience and they are honest. Came in it was fast easy and not embarrassing or any…read moreexaggerating conversation you wouldn't wanna have

I check Rocky's every few months to see what they have. Friendly staff. They have a good variety of…read moremerchandise. It's about time for me to visit there again.

I was recently contacted by Cristina the regional manager after multiple attempts to reach out to…read moreme and was courteously apologized for any inconvenience imposed and was able to discuss the situation that occurred on my previous visit. I felt like my issues were promptly addressed and was informed that they would be properly addressed in the form of proper training. Overall this experience shows that there is still businesses willing to go out of their way and make things right and have management willing to go the extra mile to improve overall customer satisfaction.

Well it appears my assessment was accurate as now this business is gone. Out of business most…read morelikely because the father passed away and he seemed like a decent person. My sincere condolences to the son and the family

Coachella valley jewelry and Loans.The jeweler/owner is a horrible jeweler. Absolutely no customer…read moreservice. I brought in a necklace to be turned into two bracelets. I had to bring it back three times because they did a horrible job and I keep on losing my bracelets.Had they fixed it right the first time I wouldn't have to come back!! Well It has turned into a horrible experience A complete nightmare. The owner was extremely rude short fused and a bully. He started yelling at us saying "YOU don't want to see me when I'm mad??? "I was so scared and feared what he might do as my husband has dementia chronic PTSD and Lupus. As we were leaving he yelled out at my husband calling him Grandpa since my husband is an older man.... Do yourself a favor and stay away from this place.

This is the first time for me (selling gold)…read more Ricky made me feel comfortable and talked me through the process I felt it was a very fair transaction

See Dominic at PMR . Great value, and provides exceptional customer service. Dominic is honest and…read moretransparent.

Linden was very helpful and fair in offering a good price for my 40 year old Rolex. We appreciated…read morethe amount of time she spent explaining the process.

Easy and straightforward with the selling process. Linden made things very smooth! Very concise and…read morestraight to the point.

Visited this pawn shop for the first time to look for vintage jewelry to purchase. I looked at a…read morecouple bracelets and could see from their price tags that they were significantly overpriced for their size/stones. (I am an avid vintage collector and know prices) The store was nicely organized with plenty of room to browse. I purchased a vintage micro mosaic brooch that was inexpensive at $40 which is the going price for this type of brooch on Ebay. Meh. I had heard that shopping at pawn shops you can find some good deals on jewelry, but from this first experience I feel like I received some false information. The place was clean and the men who worked there were polite and provided great service, so for that they get 4 stars. They did tell me that this was the nicest of all their pawn shops.

Spend many different places like this and past it's always a awkward silence, but this place seem…read morepretty genuine. There was never a moment of silence because they wanted to get me in get me out which is exactly what you wanna do in a pawnshop and they gave me a good value to be honest.

A very solid five (plus) star experience;…read more I am posting to share my appreciation for the excellent service we received at Hope Diamonds & Company. After deciding to part with mom's jewelry collection, which no one in the family wanted.   We found Hope Diamonds on Yelp and could not be happier with the experience. We were taken care of by Jimmy and truly appreciated the time he took to evaluate each piece, clearly explaining both the positives and negatives of every item. Since we had checked the spot prices for gold and silver beforehand, we felt the offers we received for each piece was very fair, accurately reflecting either the melt or resale value of our items. Hope Diamonds & Company will be at the top of our list for any future jewelry needs.

We had the best experience from the onset! From the moment we walked in we were greeted right away…read moreby Bill and his customer service and knowledge was top notch! He helped us find the perfect ring!!! He walked us through the process and timeline so we knew exactly what to expect. Jimmy contacted me right away and was a pleasure to work with. Jimmy was very personable which made the experience even more special for us! He made sure to delivered the "PERFECT" ring and I absolutely love it!!! Bill and Jimmy - Thank you for not treating us like another transaction but treating us with great care, compassion and sharing the excitement we had and for going above and beyond! I'm sure we will return for future purchases.

Hands down the best Jewelry Store to go to for all your jewelry needs. Besides the services they…read moreprovide, their customer service is above superior. Gina went above and beyond. Definitely recommend and will be coming back.

I don't know why but I brought 2 different friends in to this place to do business. What an…read moreembarrassing mistake! The lady with the long curly hair, possibly the manager) Is rude, judgemental and lacks the skills necessary to work with people! There are 2 other stores within walking distance of this shop and the employees are professional appreciate your business. And there skills in working with the public are great! The Lady at Leon's definitely is full of herself for no good reason! Thanks for not wanting to do business with us! You are not worthy of our business!