I am a USAA member and Serviceman. USAA called them when My truck was disabled. I waited 3 hours…read moreand they never showed and then would not answer my calls. Why do you sign up for USAA Towing service when you never planned to do the work. Never use this company.

Stay away. You have been warned!! Do not use at all. Allstate Roadside assistance contracted out…read moremy tow to CRI Towing. ETA was 30 min. Never showed up. I called CRI Tow and no answer. Called Allstate Roadside who called CRI then they said they would be at location in 30-45. Waited and never showed up. Called again after an hour said he was stuck in traffic and was 20 min away which there was no traffic in area i was at. I waited and after 30 more min I gave up. Called Allstate to cancel my request and then another 30 min later I get a call from tow truck driver saying he is on the way to get me and will be there in 20 min. Guy sounded drunk and stoned on phone. Told him I canceled said thanks and hung up phone. Worthless Tow company. Any review over 1 is made up to make them look good. I only used one since you are forced to. CRI Towing is a -5 If you are in Tomball or Magnolia. Call and use Magnolia Towing!!!! 5 star Co for sure

My husband had broken a piece off my radiator and after temporarily fixing it till we could get it…read morefixed we had ordered my replacement. He had decided to just let someone else put it in my Expedition. He went around and talked to several places for a quote and was directed to Redline. The overall attitude my husband received was great! Without hesitation he decided that he would trust them to do the work. He was quoted a fair price and an appointment was made. We dropped my truck off this morning and was given an estimated time for work to be done. And true to their word...I got my truck back today and was not charged a penny more than quoted. They were very friendly and I feel very confident in them doing future repairs on my family's vehicles. Jodi Sickler

We purchased a brand new car and it had the SOS button in the contract. We contacted them to let…read morethem know that our car have been blown off the road during a tornado and we were in desperate need of assistance. At the same time we contacted the State farm to let them know the same situation. Mike with Range3 showed up within 37 minutes of our original call. Handled everything politely and professionally. And also made us feel like we were family. I cannot recommend this company enough! PS - KeatingLies.com AND their SOS service has still not showed up 3 hours later.

Jesse was super sweet and made sure to arrive at our location ASAP, along with not wasting time to…read moreget to the drop off location. When we explained exactly why the car was non drivable, he laughed with us at the pure incompetence at the person who couldn't tighten an oil plug correctly. The price of the tow was even better, under $100 when other companies were wanting almost $200 which in this economy can be a big detriment depending on your income. To me the number 1 thing about Jesse was after I mentioned to him I was a few weeks with child, he made sure to put his cigarette out before walking back over to me and that's a level of consideration that I'll always appreciate. If you need a kind, considerate, get it done ASAP tow Jesse is the man for the job. We will definitely be asking for him be name if we ever need a tow again!. Update on the car: Turns out that the problem was a bit more than just the oil plug not being tightened enough, it looks as though the entire oil pan was hit and dented by something on the road (which of course was not caused by the tow truck). Nonetheless, we highly appreciate the quick friendly service provided by Jesse and we'll recommend him to anyone who needs a relatively cheap yet quick and friendly tow service.

Waste of time , waste of money ! Had my vehicle for a week and repaired nothing but still cost me…read more$350. Never received a call telling me what the problem was, but I'm guessing since I got charged to "install" head gasket stop leak that it must be a problem with my head gasket. If I would've been told from the beginning that this is how the "repair" would be made, I could have this myself ! AVOID !!

Highly recommend this auto repair business. I have been taking my Jeep Grand Cherokee here for the…read morelast few years and I have always been very pleased. They are honest, thorough, reasonably priced and they back their work. Great job Bruno!! S. Thomas

These guys are great! They have repaired 3 vehicles for us - 2 basically needed new front ends, and…read morewe are very happy. They send pictures of what is bad, what they are buying and COMMUNICATE All THE WAY THROUGH THE PROCESS. Definitely recommend them.

We were on vacation with our motorhome in Galveston when we had an issue with the transmission…read more After being towed to Houston and sent to two different transmission shop location the tow truck driver recommend Mid Coast Engine & Transmission. He called Jason to confirm they could handle our rig and after a few minutes Jason assured me they could and would work our rig. He promised first thing in the morning. He and his team delivered, by 7:20am they had found and fixed the problem. Everyone was super nice and friendly and most importantly wanted to make sure they fixed our problem immediately and get us on the road. Thanks Jason and Mid Coast E&T.

Dennis has helped me numerous times at an extra fair cost. He has gone the extra mile to save me…read moremoney when he could have done what other car clinic's estimated at a much higher price. I appreciate his integrity and quality work. C.Saw

This is a Father/Son operation. They might do good work. I didn't get the chance to find out. The…read moreFather wasn't truthful with me, and the Son was a bit nasty. I was unfortunate to lose the air conditioner in my Truck while traveling through Houston with a 40 foot trailer accompanied by my wife and two small boys. I checked into an RV park near Oak Ridge Car Clinic's location and the were recommended by my neighbor in the park. I am on deadline to travel to Amarillo, and needed my truck fixed ASAP. I called them on a Friday and said I needed to be back on the road Tuesday, could they help. I spoke with the Father who told me to come for a diagnosis. He said I needed a new compressor and belt, they were shot. He said if he could get the parts he could get it done on Monday. He claimed that he spent Friday afternoon and Saturday morning searching for the parts and they simply weren't available in Houston. He said a friend of his that works for Ford told him that in a dire emergency they would come up with the parts to get the job done. I went to Ford on Saturday, and they told me they didn't have a service slot available until Wednesday or Thursday but they would be glad to sell me the parts. They had two in stock. So I bought the parts. I called Oak Ridge Car Clinic Monday morning, and the son answered. Said his Dad was on vacation for a week, he was all alone and had 4 cars in front of me before he could work on my truck. Then he got nasty. He said it was first come first served, and he couldn't promise me anything about getting the job done by my deadline. I asked why his dad told me that he could do it if he could get the parts, and he said, "well he knew he couldn't get the parts." So he was stringing me along and had no intention of taking the job and didn't want to tell me that. I called their competitor, next door, and they said come on over, we'll take care of you. This was a very bad business practice.

I was in town for a weekend wedding and the power steering went out on my 2002 Ford Excursion…read moreDiesel. I contacted Reid and he came to the parking lot of the hotel I was staying at 9am. He diagnosed the problem, sourced the parts and had me up and running before lunch. I'm a retired Law Enforcement officer and I found Reid to be straightforward and honest. His work was top notch and I highly recommend his services.