First time using this outfit and it is AWESOME!!! I called and Sarah took my info and sent me a…read moretext with an estimate within minutes. Was done professionally!! Took in my 2004 Toyota Tundra for a Timing Belt and water pump replacements as part of maintenance also needed to do full valve cover gasket replacement on both sides... as the truck had minor oil leaks... Tom Christopher did the job that took a couple of days and he did an outstanding work. He took his time to ensure things are done right. Saved me a lot if taken to a dealer. They got me as a customer. Great Auto repair place and great people and Tom is the coolest tech I've ever met.. super honest and will go out of his way to help. Thanks!!!

This is the most trustworthy auto repair shop I have ever worked with. They have very good pricing…read moreand do quality work. We have taken all of our vehicles to them for the past 12 years.

Bryan did a fantastic job on my Jeep. I was told by a different shop and mechanic that I needed a…read morenew engine. After Bryan assessed the situation it was clear the previous shop did not have the skill needed to fix the problem I had. I so appreciate their skill and transparency on what needed to be fixed and getting it done in a timely manner.

After many years of my car sitting on Nick's lot. The restorations weren't done properly. This…read moreseems like a way for nick to claim restorations when it was a half hearted effort to do them right. Being charged over $30,000.00 and not having anything that was supposed to be done working properly. I took the car to another garage and had him look at the car without telling him what was supposed to be done. When he looked at it he went through several items that nick claimed were done right and he verified that they weren't done right. The second garage was totally independent in that he wasn't doing this to work on the car but a favor to me. I will now take the car to another garage that the second mechanic recommended and see how much more it is going to cost me. Long and short of it I have or had a (warranty) on the work and if I wanted to let nick continue to get the work done right, judging how long it takes when I did take the car back to him I might never drive the car again. And it still wouldn't be done properly. Nick, I think you know who I am and if you want to give me a call please do. Because this report doesn't come close to letting you know what a crappy job your garage did.

Amazing service! Jim was very responsive and communicated with us very well. He's honest and…read moredependable and I highly recommend him! Great experience!

Jim is honest and incredibly knowledgeable…read more I called him asking about a transmission service on my GMC Sierra after being recommended a transfer case and transmission service at 40k miles. He explained why this was not necessary and the potential negative effects it could have on the life of my transmission. He instead offered his data backed recommendation for a free inspection and potential BG Transmission fluid service between 50-70k miles. Family Auto is not looking to make a quick buck, they're looking to educate people and keep their vehicles on the road! Thanks, Jim!

Great service including car service from and to the shop. So why three ***?…read more CB sends a detailed list of service items, pages long. You need to carefully comb through it to find the item for which you actually want fixed. Added items include routine maintenance that you may have already had done, and the diagnostic ($150)! They dropped the diagnostic charge and I added repairs I knew the Jeep needed plus the issue that caused the engine light to come on. Walked away happy, but suspicious. Bought my own diagnostic reader on Amazon

I had the most pleasant experience here. Everyone was so nice and accommodating. I really enjoyed…read morethe fact that they were straight to the point and make sure to show you exactly what they are doing. The undercarriage splash guard thing on my car, completely shredded on my way back from Dallas and I had no idea until I got home. I knew I needed to get it replaced immediately. They did not have the part I needed available but were able to order it and saved me a 45 minute drive to the dealership. The cost was not bad and way less than I expected. I would definitely use them again. I hope I don't have to but glad I know who to use if I am in need.

I've gone there 10 years & they do all my work not required at a dealer. They do good work,…read morequarantine it, are timely, don't misdiagnose to do things not needed, & don't try to scare you into repairs! They are honest & have integrity! Nothing better!

My son's metal protector plate on the bottom of his civic unbolted on I-45. It was half on and half…read moreoff. Magnolia Auto Specialists fixed it in 15 minutes after it arrived at the shop for free!! Demetri explained everything and was very professional and clear. We will absolutely be using this shop again!! True professionals.

Great guys...good prices too ! James really knows his stuff…read moreAlso local to me as well I recommend them

I was referred to this place by a neighbor and told that they are by far the most honest mechanics…read morearound and I was not disappointed. I brought my truck here for an oil leak and engine light. Aaron diagnosed the issue in a couple hours and took care of it plus got me my truck back before end of day. I would highly recommend them to anyone needing work on a vehicle, good guys and great prices. I will definitely be coming here from now on.

The only mechanics I trust now with my car. Have fixed multiple issues with my Prius from a bad buy…read moreand made it into a reliable car to drive. Would follow up and make sure the issues were fully resolved and not just a temporary bandaid. With them the job is done right with a great price. When other mechanics shy away from hybrids and don't work on them , they are experts and won't deny service.

Mike worked on our Toyota Prius and his behavior was totally inappropriate. He was trying to offer…read moremore than car services to my gf. He overcharged for the labor. Bad value. The car already has problems again and now she too uncomfortable with him to have it serviced. I would recommend that he make his prices more reasonable and not try and take a professional relationship with a customer and make more of it.

They recommended to replace 2 catalytic converters several months ago, approximately a 4,000 dollar…read morerepair. We were skeptical since the car ran fine, but a sensor was lit up. Turns out the converters were fine, sensor turned off on its own. The sensor light was the result of bad gasoline, once that cleared out the light went off. We researched failures of catalytic converters and the failure rate on modern cars. This is a rare event according to the major manufacturer of converters. We were really disappointed in this very expensive recommendation, as this business had great reviews.

While the price was more than I would want to spend ( honestly, who wants to pay for car repair?),…read moret is worth the work they put in. I was able to get an alignment, two drums replaced, a caliper replacer, and brakes all in the same day service. The staff was friendly and broke it all down for me. It isn't often you feel like a repair shop tried to put one over on you, but with their history and their review, I trust that they will do me right.