Incompetence, ignorant, rude, and slow. Good luck with this place and it's not the first time I've…read moreheard this. Just trying to save lives. They just "work there". Manger has zero social skills, and being rude on top and not really having a clue was par for the course at this place. Never back never going back.

Good experience employee were caring and professional. They make sure that your ok to donate.read more

Staff is awesome. A new system has been recently implemented that doubled time here. Machine's are…read moretwice as fast the wait is quadruple what it was. I used to get in and out in 75 to 90 minutes. Now over 2 hours is normal and becoming not worth it to me.

I wouldn't even give it a one star, but it forces you to... I had an appointment for 6 PM. Show up…read moreon time like we are told to, the center is very slow, not many folks there but yeah, I'm still sitting here till after 7:15 an hour or something later.. still not hooked up nothing.. and when I ask why is it taking so long they wanna act ignorant! Amanda (purple haired, crazy twat ) the so-called manager or the mouthpiece that day had nothing to say , that couldn't justify their slow ignorant ass.. but wanted me to leave when I gave her an attitude and didn't accept her baloney Excuse of how shitty they treat their customers donors.... So I told the Twatt off and I left.... it's pretty sad now that none of these places can be actually ran correctly with professional management, professional employees, NOPE it's starting to look like the crazy alphabet folks. be aware for you own safety , they'll hire anybody apparently. Smh

Very knowledgeable, I've been using him for years at an older location. Minimal or no wait times…read morewithout appointment. Totally recommend!

This is now called KED Plasma of Cocoa Beach even though it is located in the nearby town of Cocoa,…read moreFlorida NOT Cocoa Beach. 3 names were called for donation, the order being myself, a woman in medical scrubs, and another man from the area who was known to the female employee (name begins with 'J') as she was familiar with him, called him by name. So the man called last who was known to 'J' was set up FIRST, and 15 minutes later I mentioned this to the female employee as myself and the woman in scrubs STILL waited to be set up for donation. 'J' became irate, mumbling to herself, stomping around with exaggerated gestures, even tearing open her disposable gown in an aggressive manner while standing uncomfortably close to my donation table. I ignored her. Every time I went back to KEDs 'J' glared and/or gave me hostile looks. I stopped going to KEDS Cocoa when at the end of my next to last donation 'J' twisted the needle during the extraction and caused a lasting pain in my arm for the first time in over 40 years of donating plasma. The unethical, unprofessional, and petty manner of their employee is why I no longer donate plasma at KEDS Plasma, formerly IMMUNOTEK. (In the photo the larger dark spot in the middle of my inner elbow is where the needle was twisted during the painful extraction, still visible months later). *Today, 4/25/2024, I received a reply from KEDPLASMA Cocoa requesting that I contact them about this issue at http://kedrion.us/kedrion-in-the-world/ and it appears that the email address is invalid with my response being rejected from the server. Also messages sent directly on the KEDPLASMA Cocoa website are rejected, generating the message "Error, please try again later." So much for "investigating these concerns immediately"!

Staff is terrible and treats donors like their cattle. Elizabeth Siri and Tina are some of the…read moreworst offenders you go in to get screened and they treat you like you're an inconvenience. They have kedexpress to supposably speed the process of but these three members refuse to call people from that line first and then treat you like your privileged brat.

All staff was friendly , professional , respectful and informative with my first visit and my first…read moretime donation . They all made me feel welcome and respected. The building is modern and clean and very well maintained. The parking is nice and spacious. They observe veterans and welcome them . They have lovely videos and let you know the types of behaviors they expect from their customers . I will definitely return to donate . ~ closed on Sundays and they take appointments. Good to know .

The wait is a little longer than other sites but it makes up for that with awesome staff! They are…read morefriendly and professional. They always make sure the experience is a good one. Their rates are above others. Overall great experience.