Zero customer service skills. I sat for over 30 minutes while staff hid in the back and no one came…read moreto speak to a full waiting room. No member of staff could say what was happening other than their systems were down. I asked for a manager who said I should stop asking questions (like did we have a time frame for any delay?) because it made her staff uncomfortable since they didn't know the answers: I said I had planned on a few hours but would like to know if I needed to reschedule. The manager shrugged. I called to complain and was rescheduled for another location. When I arrived and halfway thru the physical, I was told I was banned and all staff refused to speak further. If that's how they perform customer service imagine their medical skills!

I used to donate twice a week at CSL in San Diego, and the bar they set is way too high for BioLife…read moreon Good Homes Rd in Orlando. Yesterday was my first donation with them, and the first time I saw a trail of blood dripping down my arm within the first five minutes of the donation process. Another lan technician came by to switch the needle from the left arm to the right, could not find the vein the previous technician found, and my donation was ended immediately without blood being returned. No accountability, either...they just talked to me like it was MY fault while the other techs have zero customer service skills or professionalism; they were shouting at me from across the room and loudly talking amongst themselves about break time and weekend plans. I will not go back.

This branch of OneBlood is especially stellar. I have donated almost 35 gallons at centers across…read morethe state, and I can attest that this one is outstanding. The staff there is incredibly friendly and deeply appreciative of each donor. Although I could select a branch within walking distance of home, I currently drive over thirty minutes across town to visit this particular branch of OneBlood. The facility is so clean, parking is easy, and many beds available for donations.

Came to donate blood today, this facility was great. I'll be coming back regularly to donate. It…read morewas so clean. Not crowded, I made an appointment online but they take walk ins. Interview process was easy and they made sure you understand everything. They answered any questions I had. Whole process took about an hour exactly.

they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

Octapharma Plasma - 5 Stars! Highly recommend! I've been…read moredonating at Octapharma Plasma for a few months now and it's hands-down the best center I've ever been to. The staff is incredibly friendly, professional, and actually seems to care about the donors. Everyone from the front desk to the phlebotomists greets you with a smile and remembers your name -- it makes the whole process feel welcoming instead of just transactional. The facility is spotless, modern, and well-organized. The phlebotomists are skilled -- I barely feel the needle and have never had bruising or issues. Compensation is competitive and always paid on the debit card right after donation with no hassles. They also run great new-donor bonuses and frequent-donor promotions that actually add up. If you're thinking about donating plasma, this is the place to go. Clean, efficient, kind staff, and you're literally helping save lives. Thank you, Octapharma team -- you make it easy to keep coming back!

Definitely slowest plasma place ever due to employees not really focusing and just playing around…read more Seems like a daycare for adults. Jamaican lady that takes your vitals moves like a turtle . Not sure if she's doing it on purpose or what but it's very frustrating. Once you get passed vitals you have to wait for your name to be called which is about 30-50 min due to employees playing around . Once plugged in and done it may take up to 30 min just to get disconnected from machine . My last time donating it took me 3 hours . How on earth thins place still working is beside me . Where are the supervisors ???

I always have a great experience with OneBlood. They make the process as simple as they can and…read moreshow tremendous gratitude to each donor. Donating is a relatively simple way to make a significant difference in someone's life. Injuries, transfusions for surgery, cancer and more keeps the pressure up on the need for blood. The entire process takes under thirty minutes and it's painless. On your way out you can grab a fun T-Shirt and a small gift card to one of your favorite stores or restaurants as a special "Thank you."

efore you donate blood here you should know that these companies make hundreds of dollars reselling…read morethe blood you give. In return, you get 2 cookies and a gift card. Mrore about the gift card later. I'm a middle-aged man. There's no way anyone could mistake me for a woman. I filled out the form and stated that I was a man. The interviewer asked if I was a man. And then after all that, he asked me, "Are you pregnant?"! I'm surprised he didn't ask if I was menstruating or lactating or had had a hysterectomy. Would he have asked a woman if she had erectile dysfunction or prostate problems? So if you refuse to go along in any way with this woke transgender nonsense, I suggest you stay away from One blood. Let me add that the interviewer looked like they were still in High School. Rather than asking adults about their sex lives (which they did, and will do to you and record your answers into their database), they should be working as hamburger jockeys at McDonalds. I doubt you want to discuss your private sex life with a kid who looks like they just attended their senior prom. Now to the gift cards. Surprisingly, people aren't motivated to give their blood to a company that resells it a huge profit if the donors get nothing in return but 2 cookies. Shocking, right? So Oneblood offers gift cards - for a fraction of the amount that they make off you. But do you get them when you give blood? Nope. They publicize that you get an "egift card at donation." I bet you think an "egift card" is a gift card like any other gift card and that you can walk out of Oneblood and stop at a Starbucks to redeem it on your way home. Well, think again. An "egift card" is a piece of paper with a code on it. A day or two later after being asked if you are a pregnant man, you have to go online, enter your birthdate (I'm surprised they didn't ask me If I were a man who was presently breastfeeding and how many sex partners I've had in the last six months!), enter a 13 digit (!) code, and maybe if the site is working, you might get a gift card delivered to you. By that time, you and all the other possibly pregnant men will have lost your patience and sworn never to go through this nonsense again. I mean, what guy has the time if he's too busy giving birth, right? I will never donate blood again. I already knew the whole thing was a profit-making ripoff of average good-hearted people, but this experience just told me how much worse it is than that.

The nurses are so kind and welcoming. I just want to say thank you for your service. God bless!read more

Being a first time donor it was kinda weird for me at first. After getting all of the information…read moreabout plasma donation and the benefits I am glad to be a donor. The staff at this location are very welcoming and friendly Thanks Octapharma Plasma for everything that you do!

I love this location the staff everyone super funny you stay you help people and you get broken off…read morea little bit too little spending money

Place is always awesome no longlines no long wait times get in and get out how it's supposed to be…read more. Every other place I go to workers are always ghetto and always playing around . Ps it may not be so safe due to officer sleepy lol

Terrible! Absolutely terrible! I've been donating to a long time. I'm a platinum donor and it's…read morebeen getting progressively worse. Now it's to the point where it took 3 hours last two donations. I don't do it for the money, I do it because it's the right thing to do, I have B+ blood type but when it's less than convenient for me. I've started looking for another plasma company.

I've been coming here since high school and the folks are just as awesome as ever…read more The place is clean, service is quick, people are friendly, and the snacks and rewards are a bonus for doing something we should all do.

Changed their rewards, gave a double red blood cell and didn't get the double reward of $20, Just…read more$10. Reward website, after correct log in and correct code would not respond, Called customer service and got 3 different transfers to finally an automated message line where I could leave my message. Getting a damn reward is harder than the donation. I'm a 6 gallon donor of O negative CMV negative and thats where my total will stand as I will travel to donate elsewhere.

A great place to donate and goes to help people who need it! Unfortunately no pictures as I am…read moreusually there dripping off items which is very easy and always fast, never had any issues. I have not been to the store but it is open on weekends so you can shop items they put there which then goes to a great cause when you spend!

had the opportunity to donate to One Heart for Women and Children after we hosted a Swap & Shop at…read morethe office, and I was truly impressed with how well-organized the process was. From the moment I arrived, the drop-off was quick and seamless, making it incredibly easy to give back. The staff was welcoming and clearly dedicated to their mission, ensuring that every donation goes to those who need it most. It's always great to support an organization that genuinely cares about the community. If you're looking for a place to donate clothes, food, or household items, I highly recommend One Heart for Women and Children. Their impact is felt, and their kindness is unmatched!