This week was my first time donating plasma; you need to set up the first appointment which I did (…read moreit took about 3.5 hours) which I knew was gonna be long ; now the phlebotomist asked who checked my veins ?! Hmm I explained when i was filling the papers ; she didn't seem happy that was her problem ; anyway I went back Saturday which the have to use the other arm which to tell the truth I can barely see it; but this time the phlebotomist was awesome ; she did it quick , no bruise , no pain ; her name is Allie; she is wonderful. The place is super clean ; they are pretty organized. Thank you Biomat!

Horrible experience at Kissimme Center. A whole lot of missed comunication. One person says one…read morething and another person a different thing, they are not all trained equally apparently. On top of that, the manager named Carlos, extrmely arrogant not a sign of customer services clue, even thou it were couple of his employees the ones who screw it up with the missinformation and the making of my appointments, he still try to blame it on me at first and than try to tell me with an actitude about the company's background....finally he let Alvaro, handle and fix the situation (WHAT A DIFFERENCE, ALVARO SHOULD BE THE MANAGER, HE FOR SURE KNOWS HOW TO TREAT PEOPLE WITH GOOD MANNERS)...That young kid Carlos does not know how to respect people older than him.....

Worst location I've been to by far. Unprofessional as hell. Not watching patients, not paying…read moreattention to machines, some not even in full uniform and no sense of urgency. I have been waiting on a bed for approximately 15 mins and still only been asked what's my name. Majority of associates are just standing around. Now i understand why so many talk trash about this location. Caring for patients and their health is key not letting them sit there longer than needed nor should they be allowing anyone to sleep. Phlebotomy does not teach to be lazy or to sit on your ass it teaches you to help make more medicine for those in need. I been donating for 6 years this was my second time to this location thinking it'll be different from the 1st visit. Hell no this plasma center needs to close down and allow another center to open. This is why I choose grifols plasma centers

Two weeks ago, the "new girl" blows up my arm because she basically doesn't know what she is doing…read more She fumbled and hesitated and didn't appear to be confident in what she was doing. After she stuck me, I looked and to my amazement, the needle was all the way in! Now she's trying to withdraw it because there's no flow because she's not in the vein but, all the way through it! I know she's new because when things went wrong and someone stepped in to try to correct what she did wrong, I asked "how new is she"? She replied "new". Which to me implies very new and probably isn't ready to be sticking needles in someone's arm. So, now I have a hematoma the size of a wallnut and I'm deferred until it heals. There goes all my money for 2 weeks along with bonuses. But wait, there's more! I return after 12 days all healed up.But, before I donate I have to speak to management to discuss what happened on my last visit. Then, I go to vitals. She takes my blood pressure and says it is 184/97! That is impossible I stated. My blood pressure 2 hours before was 127/77. So, how the hell does my systolic go up 60 points in 2 hours? It doesn't! Maybe if I did 2 lines of coke and chased it down with 10 cups of coffee I could get it that high. It's because they don't know how to take blood pressure either. They are always using the wrong size cuff for one thing. Just look up how to properly take BP. The first thing mentioned is sitting with your feet flat on the floor relaxed etc. How can you sit relaxed, feet flat on the floor when you're sitting on a bar stool that's 4 feet high? So, then she tells me my "hematocrit" is low also. Of course I don't believe her for multiple reasons but if she can't take BP properly, well, you know. It gets even better. I get home and try to schedule an appointment for the next day but I can't because it says I'm deferred. That is ridiculous so I call customer service and get absolutely no where with those people. You shouldn't be deferred for BP and hematocrit. BTW, good luck if you have to get in touch with the donation center. Its not happening. I don't remember seeing anywhere on the risk poster "beware of knuckle heads". I'm tired of paying for THEIR MISTAKES! They don't even give compensation when it is so obviously THEIR FAULT!

All staff was friendly , professional , respectful and informative with my first visit and my first…read moretime donation . They all made me feel welcome and respected. The building is modern and clean and very well maintained. The parking is nice and spacious. They observe veterans and welcome them . They have lovely videos and let you know the types of behaviors they expect from their customers . I will definitely return to donate . ~ closed on Sundays and they take appointments. Good to know .

The wait is a little longer than other sites but it makes up for that with awesome staff! They are…read morefriendly and professional. They always make sure the experience is a good one. Their rates are above others. Overall great experience.

they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

It had been a bit since I had donated due to my low iron, barring me from it. Got there fifteen…read moreminutes early, and the two workers were busy but quickly welcomed me in. The entry has two small fridges with waters and juices plus a variety of cookies and snacks for when you leave. I ate some beef the day before and hours ahead of going in, and I passed my iron test. The interview was done, and I was able to select where to lay as my blood was taken. Wonderful experience was due to how professional and friendly everyone was.

Very caring staff. Comforting and knowledgeable. Had a lot of questions and they calmed me enough…read moreto want to give my first pint. Very thorough operation. Will return soon.

LifeSouth phlebotomists always treat me with respect, are always very attentive, and I always feel…read moresafe and comfortable donating blood whether on the bloodmobile or at the blood center on Silver Springs Blvd.

My husband went to the bus they had at the Walmart in The Villages, FL the other day. They yelled…read moreat him for being a bit dehydrated but that's okay. Lol They were so friendly and nice! He was glad to be able to donate. He has O- blood and is an active donor whenever he's able. This was his first donation here in FL.

Told me $100 for the first two visits. I go back for second visit they tell me nvm $40 this time. I…read morewalked out and will not be returning.

There process was so smooth and people were nice but they over paid me earlier in my new donor…read morecycle than when it was time for my actual pay still as a new donor they were like hey your fine don't expect the money you should be getting. I went from my 125 to 50 dollars as some who budgets this really hurt me. I tried to explain this wasted a hour of my time on hold and was not given consideration. They don't actually care about their donors trust me I learned the hard way employee John told me order directly from manager Alexis. Listen they made a mistake and they told me we don't value or care about our donors by their actions .

Best people I've met, everyone was friendly and fun. Excellent care, 5 stars…read more Blessings Samson

This was my first time donating blood. I made an appointment for 9 am. I got there early thinking I…read morecould sit in the lobby while filling out paperwork, no. This facility opens at 9 on Tuesdays. While waiting I drank water. DRINK WATER! It will make your body more hydrated and take less time to donate! The woman was very helpful. She took her time and very nice! We talked about previous high school instructors at VBHS for the HOSA program and how wonderful they were! She explained everything perfectly as she did it, and waited with me as I was donating (since it was my first time) . I got 2 pair of special socks, a snack, will learn my blood type, will learn if I have the COVID antibodies and helped someone today! DONATE!!

Everyone I've met at the Rockledge OneBlood center has been wonderful. It's a short, painless…read moreprocedure and the staff are caring and attentive.

From the owner: Donate blood today at the OneBlood Rockledge Donor Center. Conveniently located near Rockledge…read moreRegional Medical Center and Barton Blvd. Easily accessible for those in Viera, Cocoa, and Merritt Island. Make an impact in your community, and share your power to save lives.

This facility is clean and efficient. The staff is very warm and friendly. I have donated here…read moremany times. Today I went there believing I had an appointment only to learn that I made a mistake and scheduled at another location. I arrived here two hours before they open and yet there was staff there working. They graciously came to the door and helped me correct my error. I arrived at the other location in time to complete the donation process. These people are very professional and make this process very easy to do. I highly recommend it!!

From the owner: Donate blood today at the OneBlood Ormond Beach Donor Center. Conveniently located near…read moreAdventHealth Daytona Beach and Granada Boulevard. Easily accessible for those in Tomoka Estates, Holly Hill, and North Peninsula. Make an impact in your community, and share your power to save lives.