It had been a bit since I had donated due to my low iron, barring me from it. Got there fifteen…read moreminutes early, and the two workers were busy but quickly welcomed me in. The entry has two small fridges with waters and juices plus a variety of cookies and snacks for when you leave. I ate some beef the day before and hours ahead of going in, and I passed my iron test. The interview was done, and I was able to select where to lay as my blood was taken. Wonderful experience was due to how professional and friendly everyone was.

Very caring staff. Comforting and knowledgeable. Had a lot of questions and they calmed me enough…read moreto want to give my first pint. Very thorough operation. Will return soon.

Really great care for everybody, smiles all around. Took no time and everything was explained in…read moredetail.

Staff is great, process is very quick. Never a problem that can't be solved immediately. Highly…read morerecommend.

they advertise promotions that are not true. then I contacted customer service twice - first lady…read moresaid I would receive the bonus in 3 days, and the second lady NATALIE said I wasn't entitled for it because I donated after November 16th. On top of that, when I said their team was very incoherent and I wasn't going to donate again - she didn't apologize or anything - she just said: do you want me to remove your email from our communication list???? Just terrible customer service!!!

If you will be donating Blood or Plasma this is the place you will be most comforted! Maria, is the…read morebest, kept me warm and comfortable! Her experience showed over and over! She enjoys her work in making this experience quite tolerable! Grateful for a person like her! Best, Scott

I have recently become a certified Red Cross volunteer as Disaster Action Team in Central Florida…read more When one thinks about the Red Cross, usually mass disasters, such as hurricanes or earthquakes come to mind; however the Red Cross does FAR more than that for the community. The Red Cross responds to local disasters on a daily basis, such as house fires, which occur many times a day in Greater Central Florida. Teams respond with compassion, care, and assistance for those impacted by a disaster. Working with multiple agencies, the Red Cross makes sure that victims of disaster are set up with immediate care for temporary housing, food, counseling and so much more. This local chapter in Orlando has an amazing team in place, balancing logistics, client care, volunteers and also offers a plethora of courses to the community in a variety of fields, such as certification for CPR/First Aid and more. The road to becoming a certified volunteer is rigorous and there are many courses to complete, but so very worth the time invested. This local chapter is so well managed and truly worthy of a 5 star rating. If you find yourself in need of assistance, please reach out to the Red Cross. If you are looking for a great place to volunteer, the Red Cross will help you find a good 'fit' for what you are looking to do. Hands on disaster response was my choice, but there are a great many areas that are needed to support the operation in administration areas, hospitality areas and more. Please contact the Red Cross now if you wish to become a volunteer and you will be trained and ready when the need arises for activation of volunteers.

Mrs Carla Octopharma plasma Casselberry, Fl . She put the…read morewrong pressure in phisical exam. My blood pressure , was 93.3 and she put 100.3, and she said to me wait for lower pressure. And she said to the other Lady , who attends , and rhe takes the physical exam, don't take and looked at me. And inside the room , where receives the plasmas , she showed her tongue to me, when I was in line again, I thought it, was very unprofessional! Other lady in Tuesday , talking to me, if air gets in your vein, you die, but the needle had not entered in my vein.

I accompanied my fiancé here for his first donation because I had my own first-donor appointment…read morescheduled for the following morning. After this experience, I canceled mine. His appointment was at 12:30 PM. We arrived at approximately 12:33. Despite there being very few people waiting and no one actively donating when we arrived, he was not acknowledged or called back until approximately 1:04. At around 1:14, an employee told me I could not remain inside. I explained that my fiancé had the car keys and I needed to get them from him. Instead of helping me retrieve the keys, she repeatedly told me to "leave the premises" and that I could not stay inside. There was an active heat advisory, and the temperature felt like approximately 103°F. I also have an existing knee injury that was becoming increasingly painful while standing outside. I had no access to the car or air conditioning. Despite repeatedly communicating with my fiancé inside and him attempting to find an employee so he could bring me the keys, I did not receive them until 1:38 PM. I spent approximately 24 minutes outside in the heat and was drenched in sweat by the time I was finally able to get into the vehicle. Unfortunately, the experience inside wasn't much better. My fiancé was instructed to use either the second or fourth terminal for his questionnaire, despite both of those terminals being marked out of service. He was then directed to wait for other people to finish using different terminals. Once he finally got access to one, he had to complete 53 questions while the machine read each question and answer choice aloud. At approximately 2:22 PM--nearly two hours after his scheduled appointment--he STILL had not received his physical, much less begun donating. At that point, we both gave up and left. He spent nearly two hours at the center and never even reached the physical examination. I understand that first-time donor appointments take longer and require additional screening, paperwork, and education. I was fully expecting that. What I was not expecting was disorganization, contradictory instructions, extremely poor communication, and an employee refusing to help me access our vehicle while sending me outside during a heat advisory. I specifically accompanied him because I wanted to see what the process was like before my own appointment the next morning. This experience answered that question for me. I canceled my appointment and will be donating elsewhere. I would strongly recommend that management review the first-time donor process at this location, particularly staffing, communication, working equipment, wait times, and how employees handle situations involving guests who need access to a donor's belongings.

Being a first time donor it was kinda weird for me at first. After getting all of the information…read moreabout plasma donation and the benefits I am glad to be a donor. The staff at this location are very welcoming and friendly Thanks Octapharma Plasma for everything that you do!

I love this location the staff everyone super funny you stay you help people and you get broken off…read morea little bit too little spending money

First time blood donor here! Booked an appointment online. Easy to book, walked in, no wait! They…read moretook vitals and had me complete a questionnaire, then prepped me for my donation. Comfort sofa chairs, exceptional techs drew my blood easily (I'm a hard stick), and I was in and out in 15 minutes. Earned four free movie tickets and a cool Blood Donor sweatshirt! I recommend this Blood Bus from One Blood

First time going to their Altamonte location. I had to swap my 1pm appointment to 940am, so it was…read morea bit busy when I git there. Made myself comfy and just waited till they were ready for me. One of the techs was getting trained on the platelets technique, but even with that small bump, everyone was very professional, and I was acknowledged when I arrived and ready for my blood donation within an hour or so after my allotted time. Being two techs on site, they were smoothly getting folks prepped, set up on the machines, and out the door. I'm glad to know this location is available close to home. Will return for the next donation in a few months.

Biomat USA I've been…read moredonating plasma with Grifols for years, hitting up centers all over the country during my travels, and I can confidently say the Biomat USA in Altamonte, Florida, is hands down the best one yet! The phlebotomists here are exceptionally skilled and friendly--they handle everything with precision and a genuine smile, making the stick quick and painless every time. Unlike some other spots where you're herded through like cattle and left waiting forever, this team treats you like a valued human being with a life outside of donating. They respect your time, keep things efficient, and even chat about local spots or whatever's on your mind. The facility is spotless, well-maintained, and equipped with comfy chairs and free Wi-Fi to make the process fly by. If you've donated elsewhere and been disappointed, give this Altamonte location a try--you'll see the difference immediately. Highly recommend for both newbies and veterans like me!

I agree with a lot of the other 1-star reviews here. This location is awful. The staff is VERY…read moreunprofessional and slow. My very first visit there, the phlebotomist whom everyone said was the best one on staff stuck me, and even she didn't do a good job. She missed my vein on my first arm - I asked her not to fish, and she didn't listen. She ended up sticking me on the other arm, and still missed twice before finally getting it. I ended up with bruises on both arms and couldn't come back for 2 weeks. I only went there for my 8 new donor donations, and never went back. HOWEVER, if you're going to donate at a Grifols location, I HIGHLY recommend the location on Discovery Drive near UCF. The entire staff over there are very professional, nice, and fast. There's about 4-5 phlebotomists I would highly recommend getting stuck by: 1. Juan 2. Yaddi 3. Milaycha 4. Ingrid 5. Sabrina (in that order)

From the owner: At Saudhi Parameds Each examiner is well-educated and…read moretrained to represent you most professionally and efficiently. As a hands-on paramedical and mobile phlebotomy service provider, we focus on meeting expectations and satisfaction in every job we do. We are committed to strive and develop the highest quality in processes and services personnel to provide our clients with a level of emotional support and care. Our team also takes pride in offering a quick and efficient blood draw service. We collect and transport specimens of all types and provide comfort and convenience by collecting the sample in your home, office, or your facility. Contact us today for more information.