I've used Mad Hatter for chimney sweep and duct cleaning for the past 10 years. They are very…read morereasonably priced and are prompt, personable, efficient and expert at what they do. They also wear shoe covers which is a nice extra. I called them for what an inspector thought was a broken baffle. Once they cleaned all the lint out, Ivory told me that the baffle was not broken. That honesty and integrity is another reason why I'm glad to highly recommend Mad Hatter.

Tech (who was very personable) called on a Saturday and said he was on his way...the appointment…read morewas Monday. We cancelled plans - not a big deal - and told him it was fine to come (a couple days) early. The service itself took around 45 mins to complete - we were a bit surprised by that as we expected it to take longer. The kicker was the utter disregard for the house - literally had to clean walls/floors after the job was done. Handprints, scuffs - you name it. I even asked the tech if 409 would clean the walls. Was assured it would...he did not offer to clean up the mess. Was the job satisfactory? Who knows - He flew through the cleaning and managed to totally miss one vent. No followup, etc. I think I'll try another company next time I need this service performed.

Thank you so much to Cole and Aiden for their thorough work. I was happy to learn more about my…read morehome during their visit. Great prices and very responsive team. I 100% recommend Air Quality Concepts and I will be using their services in the future.

I was nervous about finding the right person to do this job because we have had bad experiences in…read morethe past and we have four children. Air quality is important to us. Charles, the owner, was recommended to me by our HVAC guy Tri South Mechanical, who are exceptional, and I was pretty confident these would be the right guys. I was told they are the best in the business. Charles got back to me right away. He gave me a super great deal, which included several services at a great price. When he explained their approach and what they do, I liked them best as compared to other companies. Some just use high pressure and no brush to clean out the ducts, for example. His guys were a tad bit early which is preferred to being late, and they called to let me know. They were very thorough, answered all of our questions, added bonus is that they were kind and in good spirits. They took the time to show me faulty boot connections in all of the lines in our entire upstairs. They let us know it would be in our best interest to fix bc air was escaping and unfiltered air was getting through. I asked them to clean my dryer vent out on the spot. He let me know that on the outside it looked new and may not need cleaning, but that the actual line may be old so he'd clean it just in case. If nothing came out he wouldn't charge me, and if it ended up being bad it would be a good thing he cleaned it. Well of course it was bad and it WAS a very good thing he cleaned it out... he ended up not charging me. I appreciate the honesty and the gesture! I gained some wisdom to help me take care of our system, which I always appreciate. They are definitely our go to guys and I will be recommending them to everyone.

Service call for A/C not working last night - my time window today from 12:00-4:00 PM. It's 7:20…read moreand still no tech nor a call. Same thing happened last time about 9 months ago. Worst service record ever. Not recommended

Had a guy come out in August to give me a quote to completely replace the AC and furnace on my 2nd…read morefloor. He did his thing, we had a chat, seemed like a nice guy, said he couldn't give me a quote immediately as his laptop was dead. Fair enough. Told me to expect it either over the weekend or on the Monday. No quote was forthcoming. I followed up 3 times over the next few weeks to try and get the quote. Finally, to give one last opportunity before I wrote a review, I called 2 weeks ago and was told the technician would call me back that day. Not surprisingly I heard nothing. I can only assume that the tech is assuming this job isn't worth his time as he'll make more elsewhere. Really wanted it to work out with these guys. I know a couple of guys who know the owner/manager and they have alot of good things to say about him. Unfortunately I can't even get a quote.

I highly recommend MTC Heating and Air! Our Carbon Monoxide monitor went off and I called MTC…read moreHeating and Air because they had put in a new dryer vent for us a few months earlier. They came out immediately when I told them about the Carbon Monoxide monitor. They discovered a leak in our old furnace venting system and were able to fix it right away. We decided to replace our old furnace and put in a new HVAC system because family was coming to visit later that month. MTC was able to complete the job quickly and even came back to make sure the system was running well before our family arrived for their visit! We were thrilled with their work, and we highly recommend MTC Heating and Air! A new update: Yesterday, lightening struck a tree close to our house. It fried my husband's computer and now our HVAC thermostat is not working properly. I called MTC Heating and Air early this morning, and was given an appointment for service this afternoon! We are thrilled with MTC Heating and Air. They have excellent customer service and wonderful customer satisfaction! I am thrilled that we found them!

I've been having MTC heating and air conditioning for a while. The maintanance guy AJ is very…read moreprofessional, responsive and truely cares about the HVAC systems. I've replaced my 15-year-old problematic system recently. It took them 6 hours to replace the whole thing on a 90 degree summer day. The system worked for a week but ran into some issues caused by the manufacture, they promptly responded and came on a Sunday afternoon and fixed it. It has been working fine since then. I'm suprised this place doesn't get many positive reviews. I'd recomment this to anybody in the triangle area.

This happened last year on Christmas day. Christmas morning entire family was here and the house…read morestarted feeling cold, checked the temp and it was down to 60 degrees. Started calling places but no one could come out for several days. Quality Comfort said they could be here in 2 hours and they were! Turned out to be a frozen condensate line (you'll remember it was 19 degrees last Christmas morning). Andrew also adjusted other issues that were out of spec (e.g. gas pressure) and spent about an hour going over the system. Total cost to come out on Christmas day? $279 which i think is a bargain.

HIGHLY Recommend! Super quick response time, the technician came out the same day....I actually…read moreused Quality Comfort as a second opinion of another service provider who told me the repair would be $3000-$5000 or I could consider a new system ($7000-$23,000). I didn't let the Quality Comfort technician know about the other diagnosis, and do you know, he figured out the problem in less than an hour, had the part on his truck and the unit was up and running for less than $250! Quality Comfort with be our "go to" HVAC guys from now on. Such a blessing to find quality service providers that are fair and honest!!

We would give six stars if we could. They were prompt, professional and priced reasonably. They…read morereplaced our HVAC system in just one morning. The blower on the system is significantly stronger than the old one and it caused the panels to make noises when it came in and shut off. They came out the next day and fixed the issue for free. We were pleasantly surprised and grateful. Would definitely recommend.

We have used Airworks Heating & Air for years and value our trusted relationship and continued…read morehonest and excellent service! We quickly learned that their extensive knowledge and commitment in troubleshooting and successful completions of jobs was what sets them apart in their industry. Highly recommend!!

I have nothing but praise for Justin and his company. We needed an AC repair and felt we were…read moregetting fleeced by our existing HVAC company. He provided quick, friendly, and transparent pricing and service. He's earned our ongoing business with his honesty and service. I'd highly recommend him as an alternative to more corporate focused HVAC companies.

Owner and service technicians are great based on past service calls however the office…read moremanager/scheduling contact left much to be desired. They tried to squeeze us in for service (which we appreciated) but were only able to provide a 15 minute heads up and no one was home when they came. After that, the scheduling assistant wished us luck finding a replacement company and ignored our attempt to schedule a formal date/time for a follow up visit.

I had an AC issue come up the day before I was leaving to go out of town. I called Quality First…read moreand they came right out and fixed my issue. So glad I didn't have to worry about coming home to no AC. I will refer Quality First Heating & Air to everyone I know. Awesome guys and do great work.