I've been banking with RCU forever 30 years and realized I've not written a review as of yet…read more Today, I had multiple transactions and also required some advice on options. Shelley, was absolutely delightful and provided helpful information for me to make my decision decisions. I never felt pressured because there was a line behind me.

I have a had a car loan with this establishment for years. The parameters of payment ( ie: you can…read morepay this via atm card at Travis...NOT, one has to drive to a redwood atm to pay. Pray is is an atm that will take cash if need be ( yes, they disclosed AFTER the fact that American Canyon Is cashless). The atm card they provided has not worked since day 1. The only effective way to pay this loan is to drive 20 minutes. The reps on the phone ,John W, Gina and Leslie all seem to want the customer to jump for them instead of the way it should be. I have paid 28k to this establishment and they via phone seem to have entitlement issues and take objection to being called a "clown show".( which is kind considering the nonsense that they have put us through) Really, if you need a car loan go elsewhere, I have memberships at Patelco and Travis. Go to them instead. Save yourself the pain. I really would give negative stars if I could.

I went into the AAA Petaluma branch in person to confirm whether my cargo van would be covered for…read moretowing. I was clearly told yes, as long as there was no business logo on the vehicle. When I actually needed service, the tow was refused because the vehicle was considered commercial/oversized. This is a serious issue because I relied on the information given in person. If AAA cannot tow certain vehicles, staff should clearly explain the limitations instead of giving incorrect assurances. I'm now left dealing with a situation that could have been avoided with accurate information upfront.

The staff is very accommodating and professional. They remember me and ask if everything ok.read more

Very honest and man of integrity. He simplifies things to where I can understand. Truly takes his…read moretime with you and listens and respects your opinions and views. Truly helps you reach your goals and dreams

I was just on call with Vanessa for a status check on my plan and after some time she had called…read moreback and got me a better deal on my insurance plan. Her customer service was absolutely amazing and made the overall experience quick and easy. ps. get her that mercedes benz !

DO NOT USE FREEWAY INSURANCE!!! I signed a policy and was notified 10 days later they raised the…read moreprice without my permission. After they decided to keep my downpayment. I should've known... every time I called my agent they were playing rap music in the background - very unprofessional. I do not recommend using this insurance under any circumstance.

I met the owner, Jackie Cano, a few months ago and have referred several employees to her for help…read morenavigating benefits and claims. They have had wonderful experiences using her services. Highly recommended for Spanish- speaking clients needing help with employment forms, agreements and benefits, leases, DMV services and more!

I walked in to notarize a bill of sale for my newly purchased vehicle and walked out with bill of…read moresale notarized, my car registered to my name without having to go to DMV and with Insurance on my car. Jackie the insurance agent and owner of the business helped me with my complicated bill of sale by assisted me with the right forms to notarize. She was very kind, knowledgeable and professional, she also seemed very organized. I don't have the perfect driving record, so I was honestly amazed she was able to get me insured and for lower monthly payments than I was previously paying. My bill so far is exactly what she had quoted me, regardless of my record. For me it was the One-Stop shot, Notary, DMV Registrations and Insurance. Office inside is clean and its décor is probably one of the best I have seen in the county. I give this business a 5+ for exceptional service, knowledge and professionalism.

Sound financial advice from an educated, patient advisor who has proven himself many times over…read moreduring the 13 years he has handled our families money. I highly recommend him.

Hi my husband went into cash a check. Hilda was helping him he said Hilda went above and beyond she…read morehas great customer service very nice and professional. Very hard to find somebody who is willing to help and makes somebody's day a little brighter.

had a great experience here. The service was quick, professional, and the staff was very helpful…read moreand welcoming.

very happy with the service i have been receiving from their new sebastopol office. Kendra…read moreespecially assisted in clearly presenting coverage options for additional coverage including earthquake for renters. do miss the staff from Mark Fink who managed that office for many years. But happy they found a replacement that i have confidence in

I highly recommend Eddie and his staff. They're efficient, knowledgeable, and always have a great…read moreattitude with their customers no matter the situation. They will work you and your budget, you just have to call and ask questions. I've been with them for a while now and there has never been an issue. I recommend Eddie and his staff to everyone!!!!